Grand Barony Hotel

前台ellie慧娟小姐姐很nice給升級了海景房 服務也很周到體貼 入住體驗不錯 酒店的海灘晚上🎆很漂亮

🚗 交通：便利，地方很好找 🧹衞生：乾淨整齊，整體很新，新酒店裝修就是比較好 🔔服務：必須誇一下Andy 黃，很有主動服務意識，電話線路有問題，沒有修好，就主動送了個果盤表示歉意。 退房準備去別的景點，打不到車，Andy也幫忙安排了司機送我們。 🍃環境：海景真的很棒，起床就看到一片海，心曠神怡。 【浪漫情侶】 【迷人海景】

I wanna share my experience of staying in Grand Barony Hotel. First I wanna say that I had a very big room on 27th floor and the view was great. I also liked that there was a tub in the bathroom and a large selection of food in the buffet on breakfast. I wanna praise the hotel’s manager Andy. Andy was the only one from the staff who could speak a little English. He was very polite, added my WeChat since I checked in, and helped me a lot with problems I’ve got and answered any questions I had even during his day off. Even though there were some discomfort things Andy was always trying to compensate those and make my stay comfortable. I thank him cause otherwise my stay would be worse. He asked maid to bring some stuff that they haven’t gave before, to change not working hair dryer and etc. He also provided free breakfasts for me cause there was a problem with swimming pools. The only one was open but not all the time, it was often closed (they were saying cause of pandemic). I also faced the problem with hot water. I had to wait for 5 mins every time I wanted to have a shower to hot water comes. So Andy asked the master to come but master didn’t solve the problem. I didn’t wanna try if another room that might hasn’t have this problem cause it was inconvenient, I was already unpacked and didn’t wanna spend time on it cause they say may be its every room’s problem. The plug in the bathroom didn’t work either. Andy asked if master can come and fix it but i also didn’t wanna spend time on it. In the end of my trip Andy arranged the car to take me to the railway station. During my stay there were not that many people and at times some stuff didn’t work, like lunch and dinner buffet, spa, pools and etc. Some nice places near the hotel were also closed. May be also cause there were not that many people.

🧹衞生：5星 🍃環境：5星 🔔服務：5星 【迷人海景】5星 【親子設施】5星 很愉快的一次旅行，酒店的環境非常好，房間很寬敞又新，陽台視野無敵了，下樓就是沙灘，玩的項目也很多，夜晚的沙灘也是熱鬧非凡，玩篝火放煙花，大家都玩的不亦樂乎！值得一提的是酒店經理 張曉鵬，每次有事找他都是秒回，非常快的幫解決問題，很貼心，我車鑰匙丟了主動幫我找，在此謝謝了。明年還會繼續再來！

排隊45分鐘才辦好入住手續；一進房間就是圖九的樣子；打電話催了兩次才來重新換床單；圖一是水龍頭放出來的水，偏黃；圖二至五是沙灘，不敢下水玩；圖六，不知道用什麼來拖地，第二天早上還是濕的；圖七，是從陽台拍的美景；圖八，是免費升級的房卡。説完了。在

The hotel is big and comfy. Good service. Breakfast with good western and eastern food. The swimming pools were fun, kids swimming pool is great. But they take noon break. The playgrounds are fun too. Gym has almost no equipment though. The beach is no Thailand of course, but not hotel fault. Fireworks at night. Over all, good place to spend with kids by the beach.

Nice view of the sea and helpful staff. Getting a didi around the hotel is a bit difficult, I’d suggest driving yourself or arranging a private driver early.

Spa we're closed. Room services came every time in the room to clean without knocking the door. Beach was dirty. Elevator are a disaster because they are not sync to each other, very very slow and long waiting line occurs.

beachfront, nice hotel with clean rooms and friendly staff. pools, bars, long sand beach. We'll go soon again.