Pengguna Tetamu
16 November 2023
Prior to this stay, we have found Residence Inns to be well managed and the staff good. However, upon entering this location, the Reception staff did not greet us at all. They asked for ID and proceeded to check us in. We asked where would make the best sense to park relative to the location of the room. She suggested the far side of the building. In fact, our room was quite close to Reception! The room was ok, although somewhat worn. Breakfast was abysmal. There was no fresh fruit. The orange juice machine was down. Although there were many 'toppings', when I questioned what they were for, I was told they were out of oatmeal but I could put them on my eggs if I wanted. Really!?! Nuts and chocolate chips on eggs? I don't think so. As we were eating breakfast one morning, another guest approached Reception with concerns about the condition of her room. The staff just blankly looked at her. We had chosen this property because of the poor reviews on other Marriott properties in the area. We won't be returning to this one.
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