Hotel Kolam air panas di Hveragerei

We’ve stayed at the Frost & Fire now around 5-6 times as we’ve always loved it so much. On a recent visit though things weren’t quite the same great service we’ve been used to. We booked a table in the restaurant (one of the highlights for us as the food is amazing) but because of a large group in they asked if it could be later which we were OK with. On arrival we were given the normal menu and the tasting menu and decided on the tasting menu, only to be told the chef wasn’t doing that now as it was too late (well why give us the menu!!) So instead we ordered from the a la carte, had a lovely starter and main course. We then went to ask about dessert only to be told the chef had gone home now. To me it sounds like the chef is more important than the customer, doesn’t want to do the tasting menu and can’t hang around for dessert. I understand the times people work but don’t take bookings if you can’t fulfil them. If we’d been told during main course, the chef is leaving soon, do you want to place dessert order we’d have been fine with that but to not get that as an option and just “sorry, no dessert” is real poor management. Admittedly the food is great at the hotel but there’s now a whole lot more competition in Hveragerdi that there used to be, vying for people’s custom.

With a stay at this vacation home in Hveragerdi, you'll be within a 10-minute walk of Hveragerdi Church and Geothermal park. This vacation home is 29.5 mi (47.5 km) from Reykjavik Harbour and 27.9 mi (44.9 km) from Laugavegur.Take in the views from a terrace and a garden.Free self parking is available onsite.Make yourself comfortable in this vacation home, featuring a kitchen with a refrigerator and an oven. There's a private furnished patio. A kitchenette is outfitted with a stovetop and a microwave. Complimentary wireless internet access is available to keep you connected.