Hotel Hyde dengan Gim

I stayed here for 3 nights, 2 nights no problems, 1 night had noise from next doors room. Eventually I decided to report to reception and James was brilliant he moved my room without any delay or disruption. The next day I explained to Aamir on reception that I was kept up until early hours and he allowed me to use the room discretionary until 1pm which allowed me to have more sleep, and when travelling home is I felt more comfortable being alert whilst driving. Both members are an asset to the hotel's team, well done.