Terokai Ulasan Tetamu Hotel di Trat

The Aiyapura Koh Chang
4.4/540 Ulasan
Klong Son
Came here with a friend for a Christmas holiday and it was great. The guest manager was a delight and he was very personable, helping with breakfast and conversing with guests about places he loved on the island and life in general. He seems to actually love his job which is refreshing. The rooms were delightful and clean and the bath tub was so soothing as was the view. But note that the resort is at the top of the island so if you want to go to beaches like bang bao bay or lonely island you’ll have to hire a car or taxi. Luckily the resort helped us with that. A staffer named Q even helped my friend find a spot for a late night snack. Overall our stay was great. I would suggest adding a vending machine to the resort for snacks when the kitchen is closed as well as maybe having an additional shuttle available for beaches farther away to allow for guests to sign up to pay a travel fee that they could split evenly. (For example, Mondays is lonely island, Tuesdays you may go to bang bao bay etc). Other than that everything was easy and well accommodated. Would definitely stay here again.
Santhiya Tree Koh Chang Resort
4.4/565 Ulasan
Pantai Klong Prao
Villa area rooms are super old which is double price compare to the main building where is new Not worthy it The manager at front desk is very indifferent. Thailand is rental country as someone told me. It is !
Serenity Resort Koh Chang
4.7/524 Ulasan
Dan Kao
What a beautiful setting. Serenity certainly lives up to its name. We have just spent six nights here and had the best time. Situated on the quiet side of the island away from the main tourist development, it can take 20 to 30 minutes by taxi to White Sands or beyond but everywhere is easily accessible and if you want an authentic stay with peace and serenity I would certainly recommend this resort. The owner and staff cannot do enough to make your stay as good as it can be. The modern bungalows are simply furnished but are very clean and comfortable. Most have a roof terrace with jacuzzi and lovely views across to the mainland. The food is excellent and the surroundings comfortable and attractive. This is a little gem but whisper it quietly or everyone will want to come!!!
Apple Beachfront Resort
3.7/573 Ulasan
Pantai White Sand
Amazing staff who did all they could to correct any issues. Nice clean room with fridge and kettle etc. Housekeeping were fantastic. Great beachfront location, nice pool, nice restaurant and comfort bed in the heart of town but not loud at night at all, ideal for those wanting to be in town but not party too hard
Dinso Resort & Villas Ko Chang, Vignette Collection by IHG
4.6/558 Ulasan
Pantai Klong Prao
Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.
Annika Koh Chang
4.4/598 Ulasan
Pantai Klong Prao
Nice and quiet We had been this place and we decide to come back because of it really nice hotel ,the thing we like is staff very nice and friendly, room are big and clean , quite pool area, beautiful garden. A bit far from restaurant and shop but you take motorbike to go around the island just contact at reception, also our activities like snorkeling, elephant trip .
Ajinta Resort
4.2/555 Ulasan
The wCham’s house is a wonderful place , very well located on great beach … But … the staff doesn’t speak very well English ( apart from the responsable persons in every service) . But gettinginformation at the reception is very difficult and getting g the right info at the restaurant ( apart from the menu) is also not possible. The management should really invest in English courses for their staff , as well as invest in the maintenance ( very , very poor) . It looks like that after the pandemic, the owners of Cham’s house want to earn a maximum of money , without investing.. it’s a pity that this wonderful place is loosing it’s glamour ..
The Dewa Koh Chang
4.3/587 Ulasan
Pantai Klong Prao
OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.
Kacha Resort & Spa, Koh Chang
4.3/584 Ulasan
Pantai White Sand
3 ème séjour au kacha resort,1 année passé et 2 cette année ,l hotel est tres bien juste superbe aussi bien au niveau chambre, top et très bien équipé, restaurant très très bien ,le staff est très pro et au petit soin et adorable avec les enfants,les 2 piscine sont superbe avec une préférence pour celle du bord de mer,petite déjeuner au buffet génial en pouvant le prendre face à la mer, je remercie toute les personne travaillant au kacha pour leur professionnalisme et leur gentillesse ,
GajaPuri Resort Koh Chang
4.5/546 Ulasan
Pantai Kai Bae
Хороший отель, хоть и не новый. Удобное расположение: рядом много кафе и магазинов. Территория хорошая, много зелени. Завтраки скромные, основной рацион - яйца в разных вариантах. В добавок овощи, фрукты, зелень, выпечка. Два бассейна: в большом ,похоже ,морская вода. Там не плавали, так как вода очень теплая, совсем не освежает. В маленьком вода лучше, чистая, можно освежиться) Пляж очень красивый, но совершенно не купабельный! Камни. Зайти можно только в коралловых тапках. Не купались в море у отеля. Есть каяки, пользование гостям отеля бесплатное. Персонал доброжелательный, как и местное население. Но отдельное спасибо девочкам на ресепшен. Очень гостеприимные, приветливые, всегда помогут!! И спасибо водителю отеля, он же помогает с багажом при заезде и выезде! Очень приятный и обходительный! Будем останавливаться в этом отеле еще! ❤️

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Maklumat Perjalanan Tempatan

Bilangan Hotel498
Bilangan Ulasan6,029
Harga Purata (Hari Bekerja)RM 639
Harga Purata (Hujung Minggu)RM 638