Hotel Iba dengan Spa

We had Team building trip for 30+ staff from our business (3 years after previous trip). Last time was not so bad this time was much worse and would certainly not recommend this place for anything. Negatives.........food portions very small ........if we had not taken additional food the group would have been hungry for sure. Very noisy window type AC, bathroom too small, no hot water shower. Only 1 toilet which was broken (no flush), filthy old stained bathroom mirror, poor quality BBQ equipment, too many regulations on use of pool and restrictions on use of beach area. Staff not very attentive and no consideration whatsoever towards the guest. Food quality was just acceptable though of course cooked hours earlier and therefore cold......no staff advisory that food was ready ............... Really expected some improvement from the last time we were there on staff bonding 3 years ago.........but it was much worse with the resort pretty much run down in desperate need of some ”tender loving care”. Positives - NONE ............won't be returning to this place. we paid 66k for a single night stay at this place and feel totally aggrieved and dissatisfied. Stay at this resort at your peril!

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