Ulasan Best Western Plus Ilkley the Craiglands Hotel and Spa

This hotel is tired. The function rooms were nice, but everywhere else is dated. It's pretty cold too, not sure if there was a problem with the heating, but there was a tiny oil filled radiator in one of the big rooms. Which was like trying to heat the ocean with a hot water bottle! The food was OK, not very warm and quite plain. Drinks prices were generally reasonable. Make sure you're not in any of the rooms above the entrance, as this doubles as the smoking area, it was really noisy until 1am and the reception and staircase smelt of smoke. Everything was clean and the staff were all nice.

Enjoyed our time here stayed one night. The hotel was clean and tidy, nicely decorated for Christmas. Party buffet food was very good. Would stay again.

Lovely hotel in quiet location. Friendly, helpful service and room was perfect for the stay. Very good value

It was nice and comfortable. Things are a bit dated and could do with a re vamp in places. Would stay again though. Didn’t have breakfast so unable to comment. It was nice for the over night stay I needed.