Hotel terbaik di Pantai Imperial

I'm giving the Pier South Resort 5 stars, even though there were some issues with their restaurant. I feel like any company can make a mistake, but pay attention to how they resolve it for you. The hotel is very nice with stunning ocean views, and the staff members all were very friendly. Great location - many places of interest are within walking distance. We paid extra for a room with a balcony and ocean view. On the dates we were there, happy hour with drinks and appetizers were served on the rooftop lounge, we just needed to show our room key. On our last morning, we planned to have breakfast on the balcony in our room, watching the ocean. We called the in-room dining number 3 different times between 8:45am and 9am, but the phone was never answered. We called the front desk at 9am and they had room service call us back. Room service said that they were understaffed and we should call back in 90 minutes to place our order. Call back at 10:30am to order breakfast when checkout is 11am?! We only wanted a bagel and yogurt parfait, but I suppose if there is nobody there to bring the food, then it doesn't matter how simple the order was going to be. The room, parking and resort fees made this a very expensive stay, so not being able to enjoy it in the way we planned was very disappointing. On prior day we did eat at the restaurant, then after we finished, waited over 10 minutes for our check and after we said we were going to charge it to the room, that took another 10 minutes. Again, the restaurant Toasted was probably understaffed. I understand that is a common issue with many companies, but keep in mind that this is an expensive resort with expensive fees. I discussed our concerns with management, and received an apology along with a satisfactory resolution. We will try Pier South again someday, but at this time I cannot even say whether or not they actually offer room service.

Very clean and friendly.

Bugs in the bathroom. Very noisy. Overcharged for previous stay. I don't know if the deposit was used or not, but I was charged $146 for a one night stay, two people. No parking...unsavory clientele. Beds were comfortable and clean. It was hard to get the TV to work.

The night prior to checking out I was sitting in the chair at the table and it totally completely collapsed and broke apart since I was hurting I waited for my husband to get back so he could tell the office because the room phone didn't work and my hip hurt too bad too walk there by the time you made it back I was sleep and did not get the opportunity to inform my husband or the office at that so when we went to check out by that time it had slipped my mind and we did not get our deposit back for a chair that was already broken in their establishment it was not our fault that the chair fell apart it was obviously either on the way there or was already broken and carelessly put back together for someone else to hurt themselves totally dissatisfied and would like our deposit back most definitely

Staff are half rude and half helpful depending on who works the front desk. The breakfast is more at home in a jail environment then a hotel, the bathtub was clogged the whole time there and they have a stay over policy in which they charge 20 dollars just for you to stay in the same room. Which I find ludicrous and have never heard of such a penny pinching policy and I frequent hotels all over

The room is clean l, but it is around the railway and the road, so not so quiet. Besides the quietness, the hotel is good for quick stay.

Very nice hotel, Tennis court, big poo,l many things for the children to do. loved the coffee shop very good coffee very good croissants.

聖地亞哥和提華納邊境的酒店，周末價格瘋長。這個價格算是不錯的了。周末基本都是要300＄➕，環境可以，離Las Americana Outlet也不遠，非常方便