Hotel berhampiran Falconeri, Innsbruck

Very good value in the center of Innsbruck. We were very happy with our experience. The hotel was just steps away from the Christmas market. Easily accessible by public transport and by foot from...anywhere in town. We had dinner in the restaurant and had an excellent meal. The breakfast was outstanding. Very friendly and accomodating staff.

The location of this hotel is pretty good. You walk from the historical center of Innsbruck towards the bridge, you cross it and then go up a little bit. It’s at most 10 minutes by foot. The hotel seems small but nice. There is an issue with the parking though. It’s on the sides of the building and very limited. We warned the staff that we will arrive two hours earlier the check in and they said it was fine, however on that day the front desk person didn’t want to allow us to park (later she did after we mentioned the emails). We were also not given the room even though it was ready (we know because they okayed to leave our luggage there). I understand the rules but I worked in the hospitality business for many years and traveled a lot and it’s a common practice to give the guests their room a bit earlier if it’s ready. Except this not most pleasant check in, our stay was fine. The room was tiny but clean. The breakfast was simple but nice. We thought it was a good value. If you need a budget stay, you can consider this place.

This is a lovely hotel with extremely helpful staff. They helped us book reservations, with directions, and anything we asked them for, and always with a smile. The rooms are large enough, but most importantly, they are efficient. There is plenty of space in the oversized closet with drawers. There are multiple places to put luggage, a desk, and even a couple of sitting chairs and a table. We were very impressed with their breakfast. Not only did they have a lot of choices, but also many options for gluten-free diners (since I’m GF, I notice that). We were also impressed with the number of staff monitoring the dining room and replacing items as soon as they ran out. This hotel is also well-situated. Just down the street from Congress (Hofburg) and a 10-minute walk to Old Town. We highly recommend this hotel. One example of staff going out of their way for us was the night we decided to eat dinner at the hotel after being out all day and coming back dog tired. It was cold and rainy which precipitated the decision to stay in and eat in the hotel. Unfortunately we found out the hotel does not serve food on Sunday and Monday nights. Melike Y. helped us order a meal online from the equivalent of Uber Eats. Not only did she help us translate the menu and input the order, but she also called the restaurant to ensure they got the special order correct. When we went down to get our dinner the bartender, Ashok G. had plates, napkins, and silverware set out for us to use when our meal arrived. We didn't ask for any of that, he just did it on his own. Now that’s service!! As mentioned, the hotel is very well situated. Just down the street from Congress and about a 10-minute walk to Old Town. It’s right across the street from the Nordkette up to Innsbruck mountain and to the Zoo. Finally, we obviously dropped some money on the floor in our room and it went under the bed. The housekeeping staff found the money and laid it on the nightstand. We never would’ve known if we didn’t see it on the nightstand. The staff at this hotel couldn’t be nicer. We felt like they were family by the end of our stay. We highly recommend this hotel for any type of stay.

We originally had our main hotel stay booked in Hintertux. We were paying a lot for the hotel and after considering our long journey from Australia, we figured it may make sense to stay close to the airport at Innsbruck for our first day to get some sleep and continue our journey to Hintertux the next morning. We saved quite a bit of money making this decision and made a great choice! We walked to Penz West from the airport with four suitcases and four back packs. It was five minutes on foot and that was in thick snow! The room was way beyond our expectations for a hotel so close to the airport. It was very spacious, beautifully decorated and included breakfast that was simply magnificent. The hotel also had a wellness area including sauna, steam room, cold plunge shower and a gym. The price was extremely reasonable given all it had to offer us. The staff were very helpful and gave us some local tips about the town of Innsbruck (beautiful Christmas markets) and some mountain trips. We were too tired to do the mountain trips but enjoyed Innsbruck. We could easily have spent more time in this beautiful place and would not hesitate to book Penz West again if we are travelling this route. Mr 11 and 12 year old loved this place!

Nous avons passé une nuit dans cet hôtel lors d’un roadtrip. L’hôtel est magnifique et complètement au calme. Les chambres sont très spacieuses, avec une jolie terrasse et une literie très confortable. L’unique petit bémol est l’absence de climatisation mais cela semble être le cas dans bon nombre d’hôtels à la montagne. Il faisait très chaud lors de notre séjour et la nuit n’a donc pas été très reposante … Il y a un grand spa accessible gratuitement ainsi qu’une piscine et il est très agréable de s’y reposer. Le petit déjeuner était tout simplement extraordinaire : une grande variété de produits frais et raffinés. Le restaurant était malheureusement fermé le soir de notre séjour et ce fut un problème pour nous car nous étions en moto et aucun restaurant n’était accessible à une distance de marche raisonnable. C’est alors que Monique, la réceptionniste nous a tout naturellement proposé de prendre sa voiture afin de pouvoir aller manger ! Nous n’en revenions pas d’une telle gentillesse ! Nous n’avons pas osé partir toute une soirée avec sa voiture et l’avons donc empruntée afin d’aller chercher des pizzas à emporter non loin de l’hôtel. Elle nous a ensuite apporté les couverts nécessaires ainsi qu’une bouteille de vin. Nous avons réellement été touchés d’une telle gentillesse et je profite de ce commentaire pour la remercier à nouveau !

nous avons séjourné 2 jours dans l hôtel. Le restaurant nous ayant convaincu de passer une nuit supplémentaire. L hotel en lui même est très joli avec du vitrail et du bois, vraiment ”authentique”. La chambre confortable avec du bois et un style désué tres sympathique. Le gros point faible c'est la salle de bain, qui pour le coup, le côté desue devient péjoratif. Laissant au départ un gros apriori, mais en y regardant de plus près elle était très propre. Les toilettes sont très basses et la douche tres étroite... mais bon on s y fait..conclusion : hotel qui semble hors du temps, l personnels chaleureux et ambiance familiale, restaurant vraiment très agréable avec des plats autrichiens tres bons et copieux, même avec un bébé

My family has been spending the winter vacation in this hotel for almost 10 years, indicating our great satisfaction. The best part of this hotel is the staff, who are excellent, professional, friendly, and always ready to meet guests' needs. They are the soul of this hotel. A big shoutout to Kostya, Nastya, Slavica, Manfred, and others. The hotel is constantly invested in and renovated. A few years ago, the wellness center was renewed and expanded, which is excellent. All bars and the restaurant have been renovated, and we really like the new ambiance. The rooms in the Residence part of the hotel, where our rooms are located, are spacious, beautiful, and comfortable with plenty of storage space. However, they need a bit of renovation, such as new mattresses, radiators, shower faucets. These are minor issues that wouldn't prevent us from coming back. The hotel's hygiene is at an admirable level; everything is clean and tidy, and the whole hotel smells good. The cuisine is excellent; this year, desserts impressed us, and we send greetings to the new dessert chef (who works in the hotel for a long time and finally got the place he deserves). One observation is that in previous years, there was often a buffet-style dinner or snacks and desserts, but this year it only happened once a week. Also, the afternoon snack, discontinued since last year, is missed by us and other guests as far as we've noticed. We are aware of the economic challenges in Europe in recent years and hope the hotel will reintroduce these services when the opportunity arises. The hotel's location is also good; a short walk and you're in the village center. In conclusion, Seefeld is a charming village with not many ski slopes for advanced skiers, but several large ski resorts nearby for those seeking more adrenaline. The slopes in Seefeld are sufficient for us. My daughter likes to say that Hotel Alpenpark and Seefeld are like scenes from Christmas movies, and being there feels like entering a Christmas film—absolutely beautiful.