Hotel berhampiran MCI Management Center Innsbruck, Innsbruck

Von außen vielleicht nicht unbedingt ein architektonisches Meisterwerk, aber innen toll! Wunderschönes Zimmer, unglaublich reichhaltiges Frühstücksbuffet und sensationeller Ausblick aus dem Zimmer über das nächtliche Innsbruck (Zimmer im 7. Stock). Sehr zuvorkommendes Personal. Alles in allem wirklich empfehlenswert!

The location of this hotel is pretty good. You walk from the historical center of Innsbruck towards the bridge, you cross it and then go up a little bit. It’s at most 10 minutes by foot. The hotel seems small but nice. There is an issue with the parking though. It’s on the sides of the building and very limited. We warned the staff that we will arrive two hours earlier the check in and they said it was fine, however on that day the front desk person didn’t want to allow us to park (later she did after we mentioned the emails). We were also not given the room even though it was ready (we know because they okayed to leave our luggage there). I understand the rules but I worked in the hospitality business for many years and traveled a lot and it’s a common practice to give the guests their room a bit earlier if it’s ready. Except this not most pleasant check in, our stay was fine. The room was tiny but clean. The breakfast was simple but nice. We thought it was a good value. If you need a budget stay, you can consider this place.

We enjoyed our stay at this hotel. It is in a convenient location for getting around - next to the train and bus station for links to the airport, international/national trains in other cities, the Swarovski crystal world and around a 10 minute easy walk to the old town. We were checked in early by a very friendly lady on reception who initially let us store our luggage. The snow capped mountain views from the room (ours was on the 8th floor) are stunning and framed perfectly by the big windows. The hotel reception and room was stylishly decorated. In the room, there was a small window that could be opened and the air conditioning was very quiet, though doesn’t go down to the 10c on the thermostat and seemed more like 20c. The bedding was very nice quality and had a soft and firm pillow - these were probably the most comfortable pillows I’ve experienced in a hotel before. The bathroom is, again, very modern with nice smelling hand wash and shower gel/shampoo. The shower head had a few different settings, including a massage mode which ran for a few seconds. The shelf for the shower gel/shampoo wasn’t very strong though, so had to be held or rested elsewhere and the pump head kept getting stuck, but otherwise was very good and the towels were very soft and thick. The room was fairly quiet, but you could hear other people in other rooms so it doesn’t appear to be soundproofed in any way. Noise from outside (trains, buses and incoming aeroplanes) were very minimal though and did not disturb us. We found the room cleaning system a little strange - there are two cards that you can put on the door. One is not to be cleaned at all during the day and the other is not to have the room cleaned at that time and needs to be removed before 2pm. There isn’t anything to put on the door when you want it to be cleaned, you just have to remove both from the door handle. We initially had the card attached to the door not to disturb at that time (overnight) and then removed it in the morning at 11am and the room had not been cleaned. We were able to get clean towels from reception though. It would be better in my opinion to have a card to have the room cleaned rather than two not to have it cleaned as most people would surely want the room cleaned. We went to the bar on the 13th floor during our stay. This can be visited by hotel guests and non hotel guests. This looks very nice and has great views all around, as well as an outdoor area with blankets. The prices of the drinks are reasonable and comparable with elsewhere in the city. We sat outside and then asked at the bar for a couple of drinks. We were told that there wasn’t any bar service for the outside area - only the inside (which is not a problem at all). However, it was a bit awkward when paying, the lady making the drinks asked if I wanted to give a tip. Given that the drinks were just being made and not brought to our table, I did not give a tip. I may be over thinking this, however it fe

Stunning view from the room! We enjoyed our breakfast with that beautiful landscape even though we arrived there in the mid-night by self-check-in arrangement. Delightful design of room made our stay joyful and comfortable.

The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m

We originally had our main hotel stay booked in Hintertux. We were paying a lot for the hotel and after considering our long journey from Australia, we figured it may make sense to stay close to the airport at Innsbruck for our first day to get some sleep and continue our journey to Hintertux the next morning. We saved quite a bit of money making this decision and made a great choice! We walked to Penz West from the airport with four suitcases and four back packs. It was five minutes on foot and that was in thick snow! The room was way beyond our expectations for a hotel so close to the airport. It was very spacious, beautifully decorated and included breakfast that was simply magnificent. The hotel also had a wellness area including sauna, steam room, cold plunge shower and a gym. The price was extremely reasonable given all it had to offer us. The staff were very helpful and gave us some local tips about the town of Innsbruck (beautiful Christmas markets) and some mountain trips. We were too tired to do the mountain trips but enjoyed Innsbruck. We could easily have spent more time in this beautiful place and would not hesitate to book Penz West again if we are travelling this route. Mr 11 and 12 year old loved this place!

Nous avons passé une nuit dans cet hôtel lors d’un roadtrip. L’hôtel est magnifique et complètement au calme. Les chambres sont très spacieuses, avec une jolie terrasse et une literie très confortable. L’unique petit bémol est l’absence de climatisation mais cela semble être le cas dans bon nombre d’hôtels à la montagne. Il faisait très chaud lors de notre séjour et la nuit n’a donc pas été très reposante … Il y a un grand spa accessible gratuitement ainsi qu’une piscine et il est très agréable de s’y reposer. Le petit déjeuner était tout simplement extraordinaire : une grande variété de produits frais et raffinés. Le restaurant était malheureusement fermé le soir de notre séjour et ce fut un problème pour nous car nous étions en moto et aucun restaurant n’était accessible à une distance de marche raisonnable. C’est alors que Monique, la réceptionniste nous a tout naturellement proposé de prendre sa voiture afin de pouvoir aller manger ! Nous n’en revenions pas d’une telle gentillesse ! Nous n’avons pas osé partir toute une soirée avec sa voiture et l’avons donc empruntée afin d’aller chercher des pizzas à emporter non loin de l’hôtel. Elle nous a ensuite apporté les couverts nécessaires ainsi qu’une bouteille de vin. Nous avons réellement été touchés d’une telle gentillesse et je profite de ce commentaire pour la remercier à nouveau !