Hotel dengan Wifi di Machelen

"Hotel is conveniently located next to Diegem train station which is only 2 stops to Brussels airport. Good for travellers who are catching early flights. Hotel is new and clean and provides complimentary coffee and tea at lobby. We enjoyed our stay at B&B."

"The hotel is nice it is conveniently next to the train station there is no shops or restaurant near So you have to go to the City or something If you want to do something the good thing Is that Hotel to the the good thing Is that Hotel to the airport every 30 minutes. The thing about the train is that it's only Departure one time per hour so you have to plan it a little bit. I wish the hotel could have water bottles in the room or something, also wish that they would have ironing Boards or something in the room. A must for business travelers"

"The hotel exceeded my expectations. The room was spacious, the environment was quiet, and the service was efficient. Everything was well organized, making the trip more enjoyable. Highly recommended for both business and leisure travelers."

"Price was acceptable at the time I was deciding whether to stay near the airport or not. I was not disappointed given the comfy room and free hotel airport shuttle ( shared with Holiday Inn EXPRESS next door and further up Holiday Inn, ....). It was raining in the morning when we were waiting for our big bus. As the bus did not turn right in front of Adagio or HI Express, we braced the winter rain to queue up with many people to board the big bus."

"The hotel doesn’t look like much from the outside but inside it’s very nicely decorated and has a great atmosphere, Staff is super helpful and friendly. Overall an amazing hotel and I definitely recommend it for the price."

"Altijd tevreden geweest. Wel een beetje aan interieur veranderen… Vloerbedekking ziet er niet meer uit"

"Considering room size bedding and facilities seems be too costly ,unfortunately my room was a connecting room sound from adjoining room was too much ,taxi to and from airport is bit costly 25 to 35 euros inspite distance is short about 6-7 km i reached 22:30 to hotel no one was in reception desk for about 10 minutes"

"excellent enjoying in Belgium next airport hotel , front desk is friendly and hotel rate is affordable nearby careful express can buy some chocolates for souvenirs..."

"I have never had doubts about Novotel, having stayed at Novotel hotels in Antwerp, Singapore, and now Brussels. I usually have good experience with Novotel hence the hotel has been my choice. Normally, I always inform the hotel in advance if I will be checking in late by using the link provided by Trip.com, and I usually receive a prompt and professional response from Novotel hotels. Unfortunately, my experience with Novotel Brussels Airport was disappointing. Despite sending emails to inform them about my late check-in—first via the *********** link and then directly to the hotel—I received no response at all. This is unusual, as on the same day I contacted two different hotels for upcoming stays, and the other hotel replied promptly. Only Novotel Brussels Airport did not respond. There was also a booking issue where I was told that my two children were not included in the reservation, even though the booking was made through Trip.com’s automated system and full payment had already been completed. The receptionist told me they cant do anything since I came late. But I showed them my email via the trip.com link and they said that was not their email address. So Is the management or your staffs not doing a good homework professionally? To make matters worse, I accidentally left my mobile phone at the hotel and only realized it half a day later. When I called the hotel, I was told to send an email. I emailed twice, yet I still have not received any reply. It is very frustrating when phone assistance is unhelpful and emails are simply ignored. Overall, I felt unsupported and unsure where to seek help due to the lack of response and assistance. This experience does not meet the standards I have come to expect from Novotel. I sincerely hope Novotel Brussels Airport will improve its communication and customer service."

"Manuel at the front desk was exceptionally helpful. When the room was incorrect he corrected it without any issues. His friendliness was very comforting. The hotel has great location and the room was spacious and clean. Highly recommended."