Hotel dengan Wifi di Fusong

"Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars."

"Everything is good but there is still room for improvement. The package come with ski ticket however should include free locker for people staying in the hotel. Dinner set menu for club benefit taste good but the meat portion is too less. Lounge overall is good but dessert selection for afternoon tea and happy hour are the same should have different selection. Everything is good and will be back again for ski next time."

"Came back to this hotel again after 2 years. Very clean, comfy and just located in front of 1 of the ski track. Hotel staffs were friendly and provided good service. Hotel was equipped with washing machines & dryers which provided alot of convenience for us. The buffet breakfast was good as well. Although there is a distance to the center of the Resort & main ski center, but there were shuttle buses available every half an hour to fetch us to and fro. Highly recommended as the price is reasonable among the rest and value added is the hotel provided free ski experience & hotspring. We will definitely come back again."

"Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday."

"A really beautiful place with quiet and tranquility that allows us to recharge and reset from the hustle and bustle of city life. The location may be a tad far from changbaishan north slope- however, the hotel Concierge - a special shout out to Mr 孙浩熙 for going out for his way and beyond to help us get tickets and made arrangements even on his rest day.  The room is really beautiful and spacious, and it’s only a 10min walk out to get food and necessities. Side note is that the walkway could be better lighted, especially during winter as the dark falls after 5pm; and it was a little scary to walk out then.  In all, high recommended for anyone who needs a rest and have a full recharge! Really love the room and the impeccable service from all the staff :)"

"First time skiing in China - Chang Bai Shan Swissotel. The customer experience was not bad, excluding the experience that no one can speak any English, making it very difficult for us. I would like to give a thumbs up to both Allan and Herman. They were very helpful for us, with prompt responses on WeChat. They were very patient and kind, even though we cannot speak Mandarin fluently. Kudos to both of them. 101 stars! The hotel restaurant experience wasn’t that good for our first morning. We had to line up for the table, and the food variety could be better. Room cleanliness is quite bad, not clean at all, especially in the bathroom. There are a lot of hairs from previous stays, I guess. However, the room service is quite good."

"This place is amazing. We had a view of the slopes so a definite plus. 😊 Unit is clean and staff are friendly and helpful. Best is that you can just walk out about 100m to the slopes. I did have an issue one night when my room was filled with cigarette smoke so much so we had to sleep with the balcony doors open in sub-zero temperatures. When I feedback the next day, they were extremely apologetic and their customer service contacted me to ask for more info and they sent a fruit platter as an apology. My kids have decided that this is going to be their future destination for skiing because of the convenience as well as the snow conditions. One thing that puzzled all of us though but it didn't distract from the stay. We booked a 2 bedroom apartment. The room with the twin beds seemed to have the bigger and better bathroom with a bathtub. But the room with a big bed had a smaller bathroom and shower stall only. Again, didn't mess anything of our stay up but we were just really puzzled about it."

"這個酒店是此次長白山旅行的亮點之一，兒子説，好高級！我們是在北坡看了天池以後來的西坡，一開始坐車感覺好偏僻啊，結果到了這裏發現很方便，從酒店走出去幾百米就有一條街的餐館，晚上很熱鬧。酒店房間非常寬敞，投影儀居然配幕布，所以顯示效果好很多，而且能看的電視電影很多，兒子看的夏洛特煩惱很開心。大堂和院子的設計非常考究，若干朵聲控黃花會自動開合，配合小資情調桌椅書籍和裝修，簡單又內涵。早餐吃的茶葉蛋手撕包菜玉米黑米粥手撕雞，喝了現磨咖啡，味道中上乘。對了房間內陳設也很考究，長白小夜燈很可愛，吹風機徠芬的風力大，連無線網都快！酒店服務特別好評，因為今天長白山臨時關閉，商量提前退房非常爽快，而且還派車送到長白山西站，簡直太體貼了！出門就看見池西集散中心真的太近了，可惜這次沒去成，希望有緣再會。"

"Sangat bagus! Seorang lelaki yang sangat bertimbang rasa dan kacak pada tahun 2005. Saya mengesyorkan restoran ini. Dia menyelesaikan semua masalah saya. Saya pasti akan memilih restoran ini lagi pada masa akan datang!"

"From the start of the booking, we felt welcome. After a short warm-hearted call, we got the location pin and were asked for special requests and needs. The location itself is a little surprising and not so easy to find and after driving on a short gravel road we found the home. It’s like a small paradise. The owner seems to take care of all little detail. We were surprised about how clean the room was. Breakfast is a dream and very delicious. We will come back. It’s not a cheap location but it’s worth the money. Thanks for the wonderful stay."