Hotel dengan Wifi di Fusong

"Came back to this hotel again after 2 years. Very clean, comfy and just located in front of 1 of the ski track. Hotel staffs were friendly and provided good service. Hotel was equipped with washing machines & dryers which provided alot of convenience for us. The buffet breakfast was good as well. Although there is a distance to the center of the Resort & main ski center, but there were shuttle buses available every half an hour to fetch us to and fro. Highly recommended as the price is reasonable among the rest and value added is the hotel provided free ski experience & hotspring. We will definitely come back again."

"萬分推薦，剛住完。服務是真的好。前台小姐姐提前電話確認入住時間，留好房間。根據西坡的天氣和旅行時間幫我合理安排了西坡玩結束後下午的行程，增加了松花江第一漂的體驗，接送和門票都很妥當。照顧非常細心。晚上問經理推薦的燒烤“一天三頓”小燒烤味道真的贊，強烈推薦。衞生沒得説，太乾淨了。機器人送外賣非常方便。洗衣機烘乾機保證了我和孩子衣服都乾爽。早餐好吃，西瓜很新鮮。這一趟，性價比太高了，10000個推薦。忘記拍房間照片了，放個天池和燒烤的。西坡天池太美了。"

"This place is amazing. We had a view of the slopes so a definite plus. 😊 Unit is clean and staff are friendly and helpful. Best is that you can just walk out about 100m to the slopes. I did have an issue one night when my room was filled with cigarette smoke so much so we had to sleep with the balcony doors open in sub-zero temperatures. When I feedback the next day, they were extremely apologetic and their customer service contacted me to ask for more info and they sent a fruit platter as an apology. My kids have decided that this is going to be their future destination for skiing because of the convenience as well as the snow conditions. One thing that puzzled all of us though but it didn't distract from the stay. We booked a 2 bedroom apartment. The room with the twin beds seemed to have the bigger and better bathroom with a bathtub. But the room with a big bed had a smaller bathroom and shower stall only. Again, didn't mess anything of our stay up but we were just really puzzled about it."

"Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday."

"Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars."

"Wonderful staff and perfect location! We had a great stay and a nice room, with a big variety of amenities."

"gd location,along main street of town. pick up service frm train station provided. check out ,way to train station we had to flag taxi on our own. lady staff on duty 4/4/2026 at check-in service vry helpful.gd service attitude.."

"這個酒店是此次長白山旅行的亮點之一，兒子説，好高級！我們是在北坡看了天池以後來的西坡，一開始坐車感覺好偏僻啊，結果到了這裏發現很方便，從酒店走出去幾百米就有一條街的餐館，晚上很熱鬧。酒店房間非常寬敞，投影儀居然配幕布，所以顯示效果好很多，而且能看的電視電影很多，兒子看的夏洛特煩惱很開心。大堂和院子的設計非常考究，若干朵聲控黃花會自動開合，配合小資情調桌椅書籍和裝修，簡單又內涵。早餐吃的茶葉蛋手撕包菜玉米黑米粥手撕雞，喝了現磨咖啡，味道中上乘。對了房間內陳設也很考究，長白小夜燈很可愛，吹風機徠芬的風力大，連無線網都快！酒店服務特別好評，因為今天長白山臨時關閉，商量提前退房非常爽快，而且還派車送到長白山西站，簡直太體貼了！出門就看見池西集散中心真的太近了，可惜這次沒去成，希望有緣再會。"

"The resort is very well organized and will pick up from the airport with a large bus to Momoland hotel. Manager and staff in Momo are excellent and please add them to WeChat and they will help you navigate the resort with daily piste openings/closing and weather. There's an internal shuttle bus that comes every 1/2 hour to the ski slopes which is just 10 minutes away. If in a hurry - taxi is just 10Yuan anywhere within the resort. Pay by WeChat pay. Room is large but the temp setting is too warm. 25C for winter is quite high and as it's centralized I switch it off and thankfully the windows can get opened. Then the room is really pleasant. Need more lights in the bathroom shower and corridor. I understand Momolands branding is mystery but bathrooms could be brighter :) Otherwise no complaints. Plenty of good food options around hotel and ski village. Ski can get quite crowded but queue moves fast - facial recognition is cool. Piste well designed and safe named after court rankings like gentleman, grand marshall and general (intermediate, advanced) No issues for English speaker - just ask around. Will be back :)"

"❄️ The hotel is not the most convenient choice for families with young children or for less experienced skiers, as it is located away from the city centre. Guests always need to rely on shuttles or taxis to get around. The city centre is also where the hot springs, water park, and the snow and ice attractions are located, so unfortunately a lot of time is wasted in transport. 🚐 Shuttle service is a clear area for improvement. The frequency is limited, and we often had to wait quite a while—sometimes missing two full shuttles before being able to board. Increasing the number of shuttles would make a big difference. 🎿 Ski passes are flexible: they can be used on any day, including check-in and check-out days. Usage is limited to once per night, and you can choose either daytime or nighttime skiing—but not both on the same day. However, you don’t need to use them on consecutive days, which gives families more freedom to plan rest days. 🏠 On the positive side, the room was spacious and well equipped. The bar, fitness area, ping-pong room, and yoga room were all enjoyable and added variety to the stay. Breakfast is also quite varied and good."