Hotel Mountain view di Fusong

這家酒店，簡直是我的夢中情宿，環境優雅，每個細節都彰顯着品味與用心，印象中的東北炕都是硬硬的這家酒店居然可以是軟的，被子也是又輕又舒服，一覺醒來疲憊全無，特別要説的是老闆的服務真是沒的説，非常細緻貼心，親和力很強，就好像是個老朋友一樣，孩子特別喜歡他，若不是已經安排好了其他行程，真想多在這裏住幾天，強烈推薦並給予好評。

I had memorable experiences of visiting Changbaishan west. The journey of stunning winter scenery from the bus then exciting snowmobile riding to the summit to see breathtaking views marked this stay as the best of my trip. As a non-Chinese speaking foreigner, the hotel staffs/receptionists were so kind and get me through difficulties and guided me step-by-step to get to Changbaishan. Hot springs bath was nice, breakfast was rich with fresh coffee while not many hotels offered. Location is just opposite the entrance of changbaishan ticket gate where you can beat the crowd to the mountain if you start early. Highly recommended for anyone who seeks comfortable of climbing Changbaishan, for foreigners you may just having a translator app then you will be fine.

I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.

Have a wonderful stay at native hotel. Providing art and craft session in the evening. My girl had great time there. Nice environment. Staff are helpful and supportive especially front desk staff: 张伟and 刘晨。

Impression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com. Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area. Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring. Pros: 1. Kids friendly - decorations, play area, room. All so cute and pretty. 2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money. 3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English. 4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes. Cons: 1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids. 2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.

Overall, our stay was excellent. We experienced a minor issue at the beginning due to a language barrier. The package stated that free ski access was included daily, but we were initially informed it was only valid once. Fortunately, this was quickly resolved, and we received exactly what was published: free ski access throughout our 3-night stay, daily breakfast and dinner, and one rafting experience which was fantastic value. What truly stood out was the level of assistance from the staff (Emily, Sunny and Ada). As someone who relies heavily on Google Translate to communicate in Mandarin, I really appreciated how patient, helpful, and supportive they were throughout our stay. They assisted us every step of the way. Highly recommended.

❄️ The hotel is not the most convenient choice for families with young children or for less experienced skiers, as it is located away from the city centre. Guests always need to rely on shuttles or taxis to get around. The city centre is also where the hot springs, water park, and the snow and ice attractions are located, so unfortunately a lot of time is wasted in transport. 🚐 Shuttle service is a clear area for improvement. The frequency is limited, and we often had to wait quite a while—sometimes missing two full shuttles before being able to board. Increasing the number of shuttles would make a big difference. 🎿 Ski passes are flexible: they can be used on any day, including check-in and check-out days. Usage is limited to once per night, and you can choose either daytime or nighttime skiing—but not both on the same day. However, you don’t need to use them on consecutive days, which gives families more freedom to plan rest days. 🏠 On the positive side, the room was spacious and well equipped. The bar, fitness area, ping-pong room, and yoga room were all enjoyable and added variety to the stay. Breakfast is also quite varied and good.

The resort is very well organized and will pick up from the airport with a large bus to Momoland hotel. Manager and staff in Momo are excellent and please add them to WeChat and they will help you navigate the resort with daily piste openings/closing and weather. There's an internal shuttle bus that comes every 1/2 hour to the ski slopes which is just 10 minutes away. If in a hurry - taxi is just 10Yuan anywhere within the resort. Pay by WeChat pay. Room is large but the temp setting is too warm. 25C for winter is quite high and as it's centralized I switch it off and thankfully the windows can get opened. Then the room is really pleasant. Need more lights in the bathroom shower and corridor. I understand Momolands branding is mystery but bathrooms could be brighter :) Otherwise no complaints. Plenty of good food options around hotel and ski village. Ski can get quite crowded but queue moves fast - facial recognition is cool. Piste well designed and safe named after court rankings like gentleman, grand marshall and general (intermediate, advanced) No issues for English speaker - just ask around. Will be back :)

A really beautiful place with quiet and tranquility that allows us to recharge and reset from the hustle and bustle of city life. The location may be a tad far from changbaishan north slope- however, the hotel Concierge - a special shout out to Mr 孙浩熙 for going out for his way and beyond to help us get tickets and made arrangements even on his rest day.  The room is really beautiful and spacious, and it’s only a 10min walk out to get food and necessities. Side note is that the walkway could be better lighted, especially during winter as the dark falls after 5pm; and it was a little scary to walk out then.  In all, high recommended for anyone who needs a rest and have a full recharge! Really love the room and the impeccable service from all the staff :)

Pullman is a picturesque hotel with beautiful landscape, trees covered in powdery snow look like marshmallow, deers roaming around 😍 Thank you for the lovely service, helping us with the activities arrangement & airport shuttle. Staff at breakfast lounge are helpful and friendly 🥰 some can speak English. Others can communicate with us through WeChat.