Hotel Mountain view di Fusong

這家酒店，簡直是我的夢中情宿，環境優雅，每個細節都彰顯着品味與用心，印象中的東北炕都是硬硬的這家酒店居然可以是軟的，被子也是又輕又舒服，一覺醒來疲憊全無，特別要説的是老闆的服務真是沒的説，非常細緻貼心，親和力很強，就好像是個老朋友一樣，孩子特別喜歡他，若不是已經安排好了其他行程，真想多在這裏住幾天，強烈推薦並給予好評。

I had memorable experiences of visiting Changbaishan west. The journey of stunning winter scenery from the bus then exciting snowmobile riding to the summit to see breathtaking views marked this stay as the best of my trip. As a non-Chinese speaking foreigner, the hotel staffs/receptionists were so kind and get me through difficulties and guided me step-by-step to get to Changbaishan. Hot springs bath was nice, breakfast was rich with fresh coffee while not many hotels offered. Location is just opposite the entrance of changbaishan ticket gate where you can beat the crowd to the mountain if you start early. Highly recommended for anyone who seeks comfortable of climbing Changbaishan, for foreigners you may just having a translator app then you will be fine.

I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.

Have a wonderful stay at native hotel. Providing art and craft session in the evening. My girl had great time there. Nice environment. Staff are helpful and supportive especially front desk staff: 张伟and 刘晨。

Overall, our stay was excellent. We experienced a minor issue at the beginning due to a language barrier. The package stated that free ski access was included daily, but we were initially informed it was only valid once. Fortunately, this was quickly resolved, and we received exactly what was published: free ski access throughout our 3-night stay, daily breakfast and dinner, and one rafting experience which was fantastic value. What truly stood out was the level of assistance from the staff (Emily, Sunny and Ada). As someone who relies heavily on Google Translate to communicate in Mandarin, I really appreciated how patient, helpful, and supportive they were throughout our stay. They assisted us every step of the way. Highly recommended.

絕對令人驚歎的酒店，擁有俯瞰長白山的絕美景色，員工體貼周到，整體服務堪稱一流。特別要提一下劉增玉先生，他竭盡全力確保我們擁有一次完美的住宿體驗。我最早是在五月份來到這家酒店，當時是想先看看餐廳，目標是親眼驗證這裏的景色是否像大家所説的那樣驚艷。景色絕對沒有讓人失望（不過當時餐廳因活動而未開放）。那時酒店員工就已經非常熱心了，我也下定決心夏天要以住客身份再來一次。酒店的所有主要區域都能看到長白山（當然要視天氣而定，而這可能是個不小的變數），所有房間也都能看到山景（不過據説有些房間的視野可能會稍有遮擋）。酒店內的餐廳和其他設施或許看起來有限（比如沒有健身房，游泳池也比較小等），但餐廳的餐飲質量絕對遠超預期（如果不説它是相當驚艷的話，這點我會另寫評價）。游泳池雖小，但是恆温的，而且同樣能欣賞到絕美的山景。我們入住期間，有一羣我猜是美術教授和專業藝術家的人專程來此畫山（可見這裏的景色有多出色）。他們 apparently 為了這個景等了六天才等到（合適的天氣）。另外值得一提的是，雖然這裡有很多家庭和年幼的孩子，而且員工始終非常樂於助人、細心周到、儘量滿足需求——但酒店本身並不是專門為親子設計的。不過，如果能增設一些專門的小童區域之類，這個問題很容易解決。與度假區內的其他酒店相比，這裏離主要的度假區域和商業街也相對較遠（所以帶孩子的話會稍微辛苦一些）。從很多方面來説，這並不是一家適合帶孩子入住的酒店，而更像是一家適合帶你想與之生孩子的人、或者已經育有孩子的老伴一同前來的酒店。最後，我們購買的套餐性價比簡直超高。套餐包含了度假區裏的很多活動項目，我們在三天兩晚的時間裏根本用不完所有權益。所以，儘管這家酒店價格不菲，但搭配套餐後的性價比實際上非常出色。總體強烈推薦，尤其推薦各種套餐。絕對是一家必住的酒店，希望將來還能再來。 Absolutely amazing hotel with stunning views of Changbaishan, attentive staff, and excellent service all around. A special mention must be made for Mr. Liu （劉增玉）, who went out of his way to ensure for us a fantastic stay. I first visited the hotel in May to visit the restaurant and see if the view was everything everyone said it was. The view most certainly met expectations （but the restaurant was closed for an event）. At that time the staff was already very helpful, and I was determined to come back to visit in the summer as a hotel guest. All the main areas of the hotel offer a view of the mountain （weather conditions permitting, which can be a big if）, and all the rooms have a view as well （although apparently some rooms may be slightly obstructed）. Restaurant and other amenities within the hotel may seem limited （I.e. no gym, small pool, etc.） but the restaurant food was definitely much better than expected （if not just outright fantastic, which I’ll write about separately）. Pool is small but heated and offers again an amazing view of the mountain. When we were here, a group of what I believe were Art professors and professional artists came to draw the mountain （that’s how good the view can be）. They apparently waited 6 days for the right weather conditions. Another thing to note is that while there were a lot of families and young children here, and the staff was always extremely helpful, attentive, and accommodating - the hotel itself is not designed to be kids friendly per se. But that can be easily fixed if there are some dedicated kids areas, etc. It’s also relatively far from the main vacation areas and commercial street when compared to other hotels within the vacation area （so a little bit tougher for the kids）. In many ways, it’s not a hotel designed for bringing kids to, it’s more a hotel designed for bringing someone you want to have kids with or had kids with. Finally, the package that we bought was just amazing value. It included a lot of the activities in the vacation area and there was no way we could use all the benefits in the 3 days and 2 nights. So even though this is an expensive hotel, the value with the package actually is extremely good value. Highly recommend all around and in particular recommend any packages. Definitely a must stay and hope to be back again in the future.

A really beautiful place with quiet and tranquility that allows us to recharge and reset from the hustle and bustle of city life. The location may be a tad far from changbaishan north slope- however, the hotel Concierge - a special shout out to Mr 孙浩熙 for going out for his way and beyond to help us get tickets and made arrangements even on his rest day.  The room is really beautiful and spacious, and it’s only a 10min walk out to get food and necessities. Side note is that the walkway could be better lighted, especially during winter as the dark falls after 5pm; and it was a little scary to walk out then.  In all, high recommended for anyone who needs a rest and have a full recharge! Really love the room and the impeccable service from all the staff :)

Pullman is a picturesque hotel with beautiful landscape, trees covered in powdery snow look like marshmallow, deers roaming around 😍 Thank you for the lovely service, helping us with the activities arrangement & airport shuttle. Staff at breakfast lounge are helpful and friendly 🥰 some can speak English. Others can communicate with us through WeChat.

We had an excellent stay at this hotel. The arrangements were thoughtful and well-coordinated, and the staff were consistently friendly and attentive. They also prepared a lovely birthday celebration for our children, which made our holiday especially memorable. We highly recommend this hotel. I would like to express our special appreciation to Lucia for her warm welcome call at the very beginning of our stay and for arranging our room upgrade. Her professionalism and support greatly enhanced our overall experience.

The accommodation is very good, with great support from the owner in helping us arrange transportation and recommend suitable places to visit. Everything was clearly priced and reasonable, so there was no concern about being overcharged. I highly recommend staying here. The atmosphere on this side of the area is very peaceful and quiet. The property is within walking distance to the hot springs, which is very convenient. Overall, it is a great place to stay at an affordable price.