Hotel dengan Wifi di Bournemouth

"I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made."

"High hopes but very disappointing stay. On initial check in , the young lady was very helpful and took our bags as we were too early to check in.  When we returned several hours later to complete check in, the receptionist did not look at us at all when talking to us, which made it difficult to understand or hear what she was saying. We were then told that we had to pay £100 deposit- which we were not advised of prior to booking.  Her general attitude was surly and we felt an inconvenience. We went to use the spa, and were greeted by an equally miserable lady who also made us feel like an inconvenience.  The spa area was very  wet and slippery and felt unloved. The changing area looked tired and needed a Good clean.  Breakfast - on our first day we were greeted by a lovely chap called Kian, which felt like a welcomed change to the rest of our encounters with staff. The general the experience was a shambles. Lots of food had run out. We requested an omelette from the chef and were told No. There were no veggie sausages available. Coffee machine kept running out and only gave half a cup full. The food did not appear to be of good quality and was often dry from sitting under the lights and was not hot. There were very few staff around and there was too much for them to deal with Our room was fine, the view over looked another building but you could see the sea in the distance  Our twin beds were creaky and noisy  The shower over the bath was pretty useless and kept slipping in the holder  There was not enough tea/ coffee for us both to have the same drink and there was only one pack of  complimentary biscuits , which were cheap custard creams. We requested some decaf tea at reception and were given one each.  All in all, the hotel is situated in a good location but we wouldn’t rush back. We hoped it would be a treat but you can get better service at the premier inn or Hampton,so it doesn’t warrant paying more for."

"Entry from the car park to level -2 with stairs or lift access to Reception at level 0; (Additional access direct to street via a few steps at level 0 too); Check in was very quick with a short form to sign / append car registration if using the hotel's car park; Unfortunately 1 lift was out of order for the duration of our stay but there were very few times we noted the other lift was already in use; From here we had to traverse the complete length of the hotel to our room at the other end with stairs up and down, to find our room with window looking out over the laundry delivery area but some views of the sky still possible; By the admission of the staff, the hotel is (over)due a refurbishment and the whole place looks tired and worn, although noted to be clean; However shower cubicle in the room was plenty big enough, and the light-up mirror over the sink was good. The mixer tap on the hand basin appears to be plumbed L/R opposite to the markings on the tap; Plenty of plug sockets in the room, some with USB sockets. A big plus was the breakfast which was plentiful and efficiently overseen and served; Choices included standard cooked, cereals, fruit, etc with juices and hot beverages; No dinner was served but the hotel is is close proximity to several other venues within a 10-15min walk into the town centre; Also very close by is the BIC and the Pier / Seafront is less than 10 min walk; The Pool / Gym / Sauna is not very large but adequate and while the Hot Tub was warm with very vigorous jets, the Sauna was quite cool at the time of visiting. All in all, a nice enough place for a couple of nights, quiet and relaxing, with attentive staff."

"I love the room and amenities offered. Clear instruction, clean facilities, and warm hospitality. Reasonable price and convenient accessibility to different locations (shopping centre, convenience stores, restaurants, cafe and pubs,…)"

"We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel."

"Hotel nice and clean. Great location, good breakfast. The parking is a bit expensive 15 pounds per day."

"Overall, a very good stay. The location is excellent and the room was very clean and well maintained. I didn’t try the food, so I can’t comment on that, but everything else met my expectations."

"Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool."

"Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much"

"We had a very pleasant stay at the Heathlands Hotel in Bournemouth and would happily recommend it. The location is great, making it easy to explore the area. The staff were very friendly and professional throughout our stay. When we checked out, we asked if we could leave our luggage so we could continue exploring Bournemouth, and they kindly agreed — which was incredibly helpful and much appreciated. Breakfast was delicious and a great way to start the day. Overall, a lovely stay with excellent service. We would definitely return. Dijana"