Hotel dengan Wifi di Bandar Cebu

"Overall, we had a pleasant stay at Fili Hotel NUSTAR. The facilities, amenities, and service from the room staff met our expectations. The pool, gym, and other amenities were excellent, and the breakfast buffet offered a wide variety of selections. My daughter especially loved the complimentary popcorn, bread, and juice served in the lobby during check-in, which was a thoughtful touch. However, there were a few areas that could be improved, particularly during the check-in process. For a five-star hotel, the check-in took quite a while due to the long queue, which was disappointing after arriving at the hotel. I had reserved a Twin Bed room, but upon check-in, we were informed that only a King Bed room was immediately available and that it would take longer if we chose to wait for a Twin Bed room to become available. The staff advised that they could arrange the room later, but this would have required them to enter our room after we had already settled in. Then, the in-room staff delivered extra pillows and bedding. We opted not to proceed with the extra bed setup and simply used the spacious couch, which we moved closer to the bed and made up with the extra bedding. This arrangement worked well for the three of us and allowed us to rest immediately after a long day of travel, without having to wait for additional room preparations or have staff working in the room while we were already relaxing. Note that their standard check-in time is at 3 PM, we arrived at the hotel past 3 pm already. We were also celebrating my husband's birthday during our stay. During the booking process, I requested if it would be possible to display a personalized birthday greeting on the room's TV screen. The hotel kindly confirmed via email that they would arrange the greeting and also provide a birthday cake. We truly appreciated the thoughtful birthday cake delivered to our room, which was a lovely gesture. However, the personalized birthday message on the TV was unfortunately not displayed as promised. Another issue occurred during check-in regarding our breakfast entitlement. I had booked a room with breakfast for three guests, but the hotel's system only reflected breakfast for two. Fortunately, the staff resolved the issue without requiring any additional payment for our daughter after I presented my Trip.com booking confirmation. While I appreciate how they handled the situation, I believe these booking details should already be accurate upon arrival to avoid unnecessary inconvenience. Despite these check-in concerns, the rest of our stay was enjoyable. The room attendants were attentive and regularly checked if we needed anything, making us feel well taken care of. Overall, I would still recommend Fili Hotel NUSTAR for its excellent facilities, comfortable accommodations, and friendly staff. My only suggestion is to improve the efficiency and accuracy of the check-in process, as it sets the first impression for guests. Hopefully, our experience was an isolated case, and future guests will enjoy a smoother arrival."

"My husband and I love this place because it feels like having a condo with separate living and sleeping areas. It has a living room with a TV, a bedroom with a nice bathroom, and a sink with a small refrigerator. There are two AC units, one in the living room and one in the bedroom. The price is very affordable. They also have a rooftop deck where you can enjoy the view of the building lights, along with a pool. Additionally, they offered us free drinks, which made the experience even better. 🥰"

"The hotel has a great location, especially for travelers flying in or out of NAIA. It’s conveniently located near the airport, making it easy to get to the terminal without spending too much time in traffic. This is particularly convenient for early-morning flights, late arrivals, or short layovers. The nearby area also has restaurants, shops, and other amenities, so guests can easily find what they need during their stay. Overall, its proximity to the airport makes the hotel a practical and convenient choice for both business and leisure travelers."

"had a pleasant stay! managed to get our room early with no added charges & loved that the lifts always came fast~ airconditioning in the room also worked well. location was great! only 10 mins stroll to the massive Ayala Center Mall which has so many things & always took less than 1 min to secure a Grab from the hotel to get around Cebu City the staff also always helped us get the door & our luggages, thank you Mandarin Plaza!"

"We've always stayed at Allson's if we just want to leave our stuff and roam around the city. The place is really cheap and at the center of the city. Will always book this hotel if I go to Cebu. Facility wise, it's not the latest but the rooms are comfortable."

"I booked this hotel for my parents since they had an event at the hotel. They really enjoyed the buffet breakfast. The room was clean and the staff were very friendly and helpful. The hotel is also right next to IT Park where there are a lot of dining options and shops. Perfect location!"

"We stayed at this hotel for an entire month and never regretted our choice. For a long-term stay, it's an absolute gem. The hotel is completely new — you can tell from the fresh renovation, modern fixtures, and furniture with no signs of wear. Nothing broke or loosened over the month, which says a lot about the quality of the construction. What impressed us most during this time: 1. Consistent cleanliness. The rooms were spotless every single day. The linen was crisp, snow-white, and changed regularly — even without us asking. Housekeeping was quiet and careful, never disturbing our routine. The bathroom always felt fresh, and the pool water stayed crystal clear throughout the month — not once did it feel neglected. 2. True professionals at the front desk and beyond. Over 30 days of interacting with the staff, we never heard a single rude word or saw an indifferent look. Every issue was handled quickly — from replacing a light bulb to helping us book taxis and suggesting sightseeing spots. You can tell the team is well-trained and genuinely enjoys their work. 3. Great amenities for extended stays. The gym is compact but more than enough for daily workouts. The pool was a lifesaver on hot days — clean, well-maintained, and without that strong chlorine smell. The room was comfortable for both relaxing and working, with good soundproofing — neighbors never bothered us once during the entire month. Living here for a month was an absolute pleasure. The hotel keeps its high standards every single day, with no compromise just because we were staying long-term. Excellent value for money. Highly recommend — especially for those planning to stay more than a week!"

"I arrived early than expected, but they let me check-in early. Hotel was near ayala and house of lechon. They have a convenience store at the lobby. Their buffet breakfast has many choices too bad the coffee machine was broken. Will definitely stay here again!"

"I had a wonderful stay at ABC Hotel and would definitely recommend it, especially for solo travelers. The hotel is modern, spotless, and very well maintained. My room was comfortable, had a lovely balcony, and the Smart TV with Netflix made it the perfect place to relax after a full day of exploring Cebu. The staff were friendly and welcoming, and the overall atmosphere made me feel safe and at home. The location was also convenient, making it easy to get around and visit different attractions. Everything felt fresh, clean, and thoughtfully designed, which made my stay even more enjoyable. The only small downside was that there wasn’t an iron available in the room, so I had a bit of a struggle with my clothes on my first day. It wasn’t a major issue, but having an iron available would make the experience even better. Overall, I had an amazing stay and wouldn’t hesitate to book here again the next time I’m in Cebu. Thank you to the entire team for a fantastic experience!"

"I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak. This situation was very concerning and made us feel uncomfortable during our stay. In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well. We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit? Thank you for your attention and prompt assistance."