Hotel dengan Wifi di El Segundo

"The service was very good. The bed and the room were very comfortable and we had a pleasant stay. The only difficulty we had was coordinating the free airport shuttle, since it was necessary to send an SMS and our international SIM card didn’t allow us to do so, which made the process a bit complicated. Other than that, everything was great."

"Without giving any reason, the staff sent me to another staff member to check me in while he continued assisting others. I was checked into a room that was already occupied. They kept saying they were experiencing system errors, which prevented them from telling which room had been taken. It took me about 2 hours to check into a room. However, the room was filled with a bad odor."

"Front desk member was nice. The room was clean. & the free breakfast was great :) there is a $20 parking fee"

"호텔이름을 제일먼저 정정요청합니다. 코드야드메리어트 로스엔젤레스 LAx 엘세군도가 아니라 Sonesta select lo Angeles Lax EL segundo 입니다 2년전쯤 이름 변경 되었다고 합니다. LAX공항에서 셔틀을 타는데 코트야드 바이 메리어트로스엔젤레-스LAX-엘세군도 보여주고 셔틀을 타려다 여러번 무거운짐을 들고 내렸습니다. 셔틀버스 잘 보고 타세요. Sonesta 셔틀버스가 있는데 이곳과는 다른곳입니다. 셔틀버스 사진 잘 보고 타세요. 공항오는 시간은 전날에 미리 시간 예약하세요 조식은 조식이라기보다 간단한 스낵입니다. 조식으로 생각하면 큰 실망합니다. IN-N-OUT 버거는 3~4분거리 입니다. 산타모니카해변 가려면 10분거리에 K라인 경전철타고 E라인으로 바꿔 타면됩니다."

"The hotel is conveniently located near the airport, which makes it very accessible and ideal for travelers. The free airport shuttle is a big plus and very helpful for hassle-free transfers. The receptionists were friendly and accommodating, making check-in and overall stay smooth and pleasant. However, there are a few areas for improvement. The breakfast selection is quite limited and repetitive, with the same options offered daily. It would be better to have more variety, especially for guests staying multiple days. Additionally, it would be nice if the hotel could provide complimentary bottled water, as this is something many travelers appreciate. Overall, it’s a convenient and comfortable stay, but improving the breakfast and small guest amenities would make the experience even better."

"Очень удобное расположение к аэропорту ,заселили раньше и с продлением помогли.для любителей кофе ,рядом есть Старбакс и огромный супермаркет ,где можно купить готовую еду 👐"

"Stayed for 3 nights, lovely reception lady named Valerie. Very kind and patient. Room service is every second day and parking is onsite but $35 per night. Shuttle to airport is free but inform reception in advance. Good location but nothing in walking distance. Little gym is decent. Manager Raz was professional"

"Really enjoyed staying here. It's right next door to the K Line which can take you to the Metro Hub (buses and shuttles to LAX. In the opposite direction Redondo Beach. I didn't go in but l checked out the pool which was outside, warm and clean. Highly recommend."

"Formal Complaint Regarding Unprofessional Front Desk Service and Mismanagement of USPS Parcel - Stay Commencing November 26 Dear General Manager / Guest Relations, I am writing to express my profound disappointment and concern regarding an incident involving a specific front desk employee during my check-in on the evening of November 26th, and subsequent malicious mishandling of a pre-delivered parcel. My family is a Chinese tourist family visiting from Japan. 1. Unprofessional Check-in and Excellent Assistance My family checked into the hotel shortly after 9:00 PM on November 26th. The front desk was staffed by a slightly overweight lady who was not wearing glasses. She took a cursory look at my ID and informed me, with a very cold and indifferent attitude, that she could not find my reservation. I was confused and had to present my English reservation confirmation to a male colleague next to her, who immediately located my information and completed the check-in efficiently. I want to sincerely thank this male staff member for his professional help and, specifically, for warmly recommending the hotel restaurant when he learned my child was very hungry after missing dinner on the flight. The dinner was delicious, and his recommendation was greatly appreciated. 2. Malicious Mishandling of Package (USPS Tracking: 9*********************) My primary complaint concerns the female staff member’s subsequent behavior regarding a package I had shipped to the hotel. The package, a USPS delivery, was delivered and confirmed received by the front desk on November 21st. I had contacted the hotel multiple times before shipping, and a staff member named Mr. Kane confirmed the package would be held for me. When I asked the female staff member for my package, she not only denied its existence and stated she couldn't find an employee named ”Kane,” but she also told me to contact the courier company myself. She even claimed she did not recognize the address as the hotel's, despite the email showing clear delivery confirmation. Fortunately, a friendly, slightly older female staff member (wearing glasses), possibly a supervisor, intervened. While I was at a loss, this kind employee appeared with my package. When I questioned the first staff member about why she had denied having it, she immediately resorted to a blatant lie, claiming, ”This is a UPS package, not USPS.” The box was clearly marked USPS. If failing to find the reservation was an accident, then deliberately lying to prevent me from retrieving my confirmed package is an act of blatant malice. I do not know if this unacceptable behavior was due to my Asian appearance or other prejudice, but it is entirely inappropriate for a service professional. While the actions of this specific employee were disgraceful, I must also mention that my child was very satisfied with the hotel's facilities and breakfast, and we greatly enjoyed the rest of our stay. I trust that you will investigate this serious matter thoroughly and take appropriate action to ensure that employees who demonstrate such dishonesty and lack of integrity are not in a position to serve your valued guests in the future. Sincerely, A Chinese Tourist Family from Japan"

"Great location with near by target,beach, and restaurants. Room was clean and decent for the price. Only issue was we stayed there for 3 night and staff only came to clean room once after we told them our trash was pulling up. Other than that everything was good."