Hotel berhampiran Saint＇s Footprints, Inverness

This is a highland haven and what makes it stand out from all the other hotels we have stayed in throughout our trip in Scotland is the staff. Its just a 'wee' team as they would say and they were so warm and welcoming. From Saskias tales of Nessie to Ajays courteous 5 star service making sure we had everything we needed at all times. Chef was also great at being flexible with our dietaries. Rooms were clean and views of the Loch were fabulous, though for us it was the staff who made our stay special. We cant wait to return next year.

Best hotel at fort auguest. The staff is nice to help and easy to check in!

酒店在入住前已經提前發送了，相關入住的說明入住整個流程非常順利，房型很不錯，唯一美中不足的是酒店對麪就是運河水閘會有一些噪音，但是關上窗之後基本上就聽不見了。 酒店後面就是加油站是停車，也非常方便，不過得在街對麪去停車，但是是免費的，適合自駕的朋友

Um sonho de hotel, amamos a experiência de passar um dia nesse lugar de conto de fadas. Ótimo atendimento, ótimo quarto, ótimo jantar.

I've been coming to this hotel for around 20 years, initially on business and now for leisure, and I visit every few years. In that time not much has changed, apart from the ownership. The hotel is still a beautiful building set in tranquil and wonderful grounds. The downstairs interior is stately and is tastefully decorated with an elegant bar, Lounge and Restaurant. Staff on Reception are polite and helpful But the hotel isn't without its issues which are 1) The bedroom furniture has been the same on every visit over the last 20 years and is showing its age 2) The carpet in the room we were given was actually threadbare in places and isn't what you expect 3) The lady waiting tables at breakfast is a joy. She is attentive, polite and helpful. The same cannot be said of the older gentleman working there who is ignorant and ignores people waiting to be seated. There is no need to be so rude and dismissive of people of all nationalities who are basically paying his wages ! 4) My biggest grumble of all is the lack of a premium lager in the hotel bar. Under previous management in the early 2000's they used to stock 1664 but now it's Carling (yuk!), Guinness, Scots ale or Cider. I would have spent a lot more time in there had they stocked better beer. That's a real own goal and other guests are of the same opinion.