Ulasan 40 WINKS@THE HORIZON IPOH

Name: 40 WINKS@THE HORIZON IPOH
Address: 41 Lebuhraya Fair Park, Ipoh, Perak, 31400, Malaysia, 41 Lebuhraya Fair Park, Taman Fair Baharu, Overseas, Malaysia
Rating: 4.4

40 WINKS@THE HORIZON IPOH

41 Lebuhraya Fair Park, Ipoh, Perak, 31400, MalaysiaLihat Butiran Hotel

Lihat bilik yang tersedia untuk tarikh perjalanan anda

Kami Memadankan Harga

Daftar Masuk

1 malam

Daftar Keluar

Bilik dan Tetamu

Ulasan Tetamu

4.4/5

Sangat Baik

17 ulasan

Ulasan yang disahkan

Persekitaran4.6

Kemudahan4.0

Perkhidmatan4.4

Kebersihan4.6

Tapis mengikut:

Atur mengikut:

Semua ulasan(17)

Ulasan positif(16)

Ulasan dengan gambar/video(8)

Ulasan kurang baik(1)

Atiqah Amran

Retreat Klasik 3 Bilik Tidur

Menginap pada Ogo 2024

Keluarga

4 ulasan

4.5/5

Hebat

Disiarkan pada 28 Sep 2024

Overall hotel is very clean n location is at the centre, just the swimming pool is a bit dirty. Should maintain frequesntly

Terjemah

Jawapan daripada Pihak Penginapan: Thanks for your positive reviews. We will feedback the pool issue to the building management. Hope to host you again !

Pengguna Tanpa Nama

Muji 2-Bilik Tidur Retreat

Menginap pada Ogo 2024

Keluarga

1 ulasan

2.5/5

Disiarkan pada 24 Sep 2024

NOT AS PICTURED. Accommodation is not as good as advertised. When we checked in at 9pm, the bathroom was wet and the faucet was leaking. The bathroom door also not in good condition. Management should ensure that everything is ready to welcome the guest and in good condition. The cleanliness of the bathroom is also not good, the walls and floor are not washed clean. The furnishings and bedding are also not as good as the price paid, there are stains marks on the bed sheets. towels are worn-out and small in size. Please provide better quality and comfortable bedding and towels. Note to Guest: Please read carefully the rules and policy. Check out time and deposit RM300 (refund within 7days). The building also not in good maintenance. Dirty floor, rubbish not cleaned. Self check in, check out proses not smooth, complicated. Overall, bad experience, not recommended and not coming again.

Terjemah

Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, and we appreciate the opportunity to address your concerns.1. We will promptly inform the building management regarding the cleanliness of the common areas and overall maintenance, as they are responsible for these aspects, to ensure improvements moving forward.2. Regarding the bathroom faucet, we understand that it was inconvenient for you, and our team offered to send someone to repair it immediately. However, we respect your decision to decline as you needed rest at that time.3. We strive to provide our guests with a fair balance of quality and value, and we believe our pricing reflects the services we offer. That being said, we will continue to review and improve to meet our guests' expectations.4. We did not receive any prior feedback about the bedsheets during your stay, but we always aim to provide clean and well-maintained bedding.

Ooi Wey King

Retreat Klasik 3 Bilik Tidur

Menginap pada Jul 2024

Keluarga

4 ulasan

4.5/5

Hebat

Disiarkan pada 1 Sep 2024

Location good, fast response from host too, cleanliness can be better but overall is okay. Definitely recommend this

Terjemah

Jawapan daripada Pihak Penginapan: Thank you for your review and recommendation! We're happy you enjoyed the location and our quick responses. We'll work on improving cleanliness to make your next stay even better.

Misterialoka

Dua 2 Bilik Tidur

Menginap pada Jun 2024

Melancong bersama rakan

16 ulasan

4.7/5

Menakjubkan

Disiarkan pada 6 Ogo 2024

Management was friendly and easy communications via Whatsapp. Rate: 8.5/10 Self check in Security is friendly Room was great, clean, new, simplicity yet well furnished with plates. Utensils, cups, snacks & water. Rooftop with 360 views, Poolside, Games Room, Gym, function room . (sadly when we chevkin, pool was closed for maintenance) Amenities Surronding : Many food and ahops within e vicinity. Nearby to many must visit area. Grabs/In DRive apps are easily avail.

Terjemah

6/9

Jawapan daripada Pihak Penginapan: Thanks for your positive reviews. We hope to host you again soonest ! :)

Pengguna Tetamu

Muji 2-Bilik Tidur Retreat

Menginap pada Ogo 2024

Keluarga

1 ulasan

3.0/5

Disiarkan pada 22 Sep 2024

Poor: 1. No stove to cook 2. No washer/dryer 3. Deposit too high (RM 300) but will take more than 1 week to return. 4. Very little drinking water 5. Storage areas (kitchenware smelly) 6. Limited access cars to only 1. So, it’s either whole family must go out or all stay inside. Trouble to go out and go to pool area at the same time.

Terjemah

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We value all comments as they help us improve the experience for our guests.1. Amenities: We understand the importance of a fully equipped stay, and to avoid any confusion, we clearly state the availability of our amenities on the platform, which includes the absence of a stove and washer/dryer.2. Deposit: The security deposit is mentioned in the booking details, and as informed, it will be refunded within 7 days after checkout as part of our standard process.3. Drinking Water: We provide drinking water according to the number of guests booked. Additionally, snacks are included as part of our welcome gift.4. Kitchenware: We have checked the kitchenware thoroughly, and it was clean and odor-free. We strive to maintain high standards of cleanliness.5. Access Cards: As for the access cards, we do provide one per booking, but if you had needed an additional card, we would have been happy to assist. Please feel free to reach out to us directly for any requests during your stay.We appreciate your feedback and hope you’ll consider staying with us again.

Uli Zakel

Muji 3 Bilik Tidur Retreat

Menginap pada Jul 2024

Keluarga

9 ulasan

4.2/5

Sangat Baik

Disiarkan pada 31 Ogo 2024

Good Apartment! Everything you need. A nice free of charge infinity pool. A lot of food options in walking distance. We could recommend the breakfast roti place near by! Would come again!

Terjemah

Jawapan daripada Pihak Penginapan: Thanks for your positive reviews. We hope to host you again soonest ! :)

Pengguna Tetamu

Retreat Klasik 3 Bilik Tidur

Menginap pada Jul 2024

Keluarga

6 ulasan

4.5/5

Hebat

Disiarkan pada 18 Ogo 2024

Very comfortable and relaxing place to stay with family for few days. We like the cleanliness’s of the apartment. Facilities good and really helpful. Will come again soon.

Terjemah

Jawapan daripada Pihak Penginapan: Guest satisfaction is our top priority ! Hope to host you soon ;)