Hotel berhampiran Trinity Railway Express - West Irving Station, Irving

I checked out at 4:15 as I had to take my sister for surgery. Hotel was comfy and clean.

I'm unclear why some poor reviews. We had an excellent experience. Staff were very friendly and pleasant. Shout out to Hannah on the early morning shift. She was a gem. We arrived around 5am and she was outstanding finding us a room at that early hour even though they were full. Note: shuttle only runs after 7am, and you must call to get it. We didn't use cause so early. Uber was around $15. Great amenities including complementary breakfast everyday including premade omelets, Greek yogurt, eggs, bagels, breakfast sandwiches, waffles, drinks. All day coffee and nice fruit flavored water. Very easy free parking. Walmart, McDonalds, and other convenient establishments walking distance. Not much in terms of sight seeing, but very convenient to airport. Nice free small gym, and free pool (didn't use though looked fine). Comfortable newer rooms with kitchens including microwave, even dishwasher large fridge, and full complement of dishes, utensils. Good free wifi and AC. Overall a great experience despite being very full. Never felt rushed and staff very polite and available.

Stay as far away from this hotel as you possibly can you note to say in cheap and cheerful well was cheap but I certainly wasn’t any cheerful i’ve had the pleasure of staying in many hotels of my life and I thought maybe stayed in one or two bad ones but it was not a statin this hotel that I realised how bad really is I felt I had to stay up all night just to protect my wife it’s like one of these hotels is seeing a Netflix serious where man brings his victims to be chopped up I could actually say I think there was victims chopped up in this hotel sticky carpets no paint on the doors rust all over the bathroom with a mattress That had more ups and downs that a Rocky marriagemore bumps felt totally unsafe and dirty in the whole place when I say I was like something out of a horror movie I’m not messing on helpful and very rude stuff but well it was the most amazing thing was being asked to give a $100 deposit on the room in case we damaged anything the only thing in the room that was worth over $100 was me I don’t think I could’ve damaged a room anymore if I even tried so guys it may be cheaper to stay far away

You knew the place was clean because when you walk into the room it has an overpowering smell of cleaning solutions. It was so bad I could taste it. It even began to coat my throat it was so bad. If I could have checked out I would have but were with a group and had no control of the decision. Even outside our meeting room the bathrooms were being cleaned during our meeting during the day and there was the strongest smell of pine sol, or pine o pine that I had to hold my breath and breath into my shirt, the other choice was ….there was no other choice. I pray we do not have to go to this hotel again.

Everything was great only wish they had USB ports for chargers in the room.

每次來出差都選這個酒店，環境很不錯，來的那天下雨居然還能烤火，感覺很温暖。早餐藍莓很大，比山姆買的88一盒的還大，草莓也沒有想象的那麼酸，鳳梨不錯。下次來繼續。

I needed a solo wellness, weekend getaway and used our corporate rate to book a stay here knowing the quality of The Ritz Carlton brand. I hadn't been since it was The Four Seasons. The hotel is quite lovely and has beautiful amenities. The door persons, bellhops and front desk associates were very welcoming and professional. Due to my Gold Elite Status with Bonvoy I received a complimentary upgrade to a corner tower king room with a furnished balcony. I was so blessed to receive this room and loved the view overlooking the pool and outdoor back patios with a slight view of the golf/fitness area. ROOM: The room was so spacious with a separate lounging area, large bathroom, and furnished balcony where I had my coffee/breakfast each morning and sat each night before bed. Unlike some of the other reviews, my room did have blackout curtains (I wouldn't have slept otherwise) and I was able to sleep in both days. The big CON to this room was that I went for a restful, relaxing getaway and the AC wasn't working properly. It was cool when I arrived and would shut off during the night so it kept me up on an off all night long due to it getting hot then cool (never cold) in my room all night long. I called for them to review it the next day and they did and said 'it is fixed'. A sweet front desk person (Jasmine) even came up to my room to show me how to turn the fan on high so it would stay on. The 2nd night was much of the same. The AC is so inconsistent in delivering airflow that I woke up sweating on and off again the 2nd night. DINING: This is the biggest miss for me. Knife Italian was reserved out the first night so I couldn't try it so you either had to do room service or Outlaw, their casual dining. I opted for Outlaw. While there was room for me, there isn't much seating and their menu is very limited but my Las Colinas Salad with brisket was delicious. Service the first night was great. Tried to get a drink and dessert there on Saturday night (not busy that night) and it took 20 mins for a server to approach me. I did try Knife the second night and found that the ambiance was nice but the food for the price is mediocre at best. I am gluten free and I found the food offerings in general for room service, Knife, and Pool bar are very limited. Knife was very hard to find gluten free items and our waiter said that their pastas were technically gluten free b/c they use a 0% flour which I didn't understand. He wasn't very engaging or helpful in my dietary restriction. I did has a poke bowl by the pool the next day and it was fantastic. IN my opinion much better that Knife Italian. Finally, my breakfast on morning one was avocado toast on gluten free bread. I asked for the bread to be really toasted first b/c often times it isn't and it gets soggy. While the avocado mixture was great they delivered it on soggy gluten free bread. The next morning, they offered it to me again and I declined and asked for a the gluten free Belgian Waffle and was told

The hotel was really nice. It’s located next to a few different food places within the same parking lot. The front staff was very polite.

Hotel itu cantik. Orang yang bekerja di sana adalah menyenangkan dan profesional. Akan tinggal di sana lagi dan mengesyorkannya!