Hotel berhampiran Trinity Railway Express - West Irving Station, Irving

Everything was great only wish they had USB ports for chargers in the room.

每次來出差都選這個酒店，環境很不錯，來的那天下雨居然還能烤火，感覺很温暖。早餐藍莓很大，比山姆買的88一盒的還大，草莓也沒有想象的那麼酸，鳳梨不錯。下次來繼續。

I needed a solo wellness, weekend getaway and used our corporate rate to book a stay here knowing the quality of The Ritz Carlton brand. I hadn't been since it was The Four Seasons. The hotel is quite lovely and has beautiful amenities. The door persons, bellhops and front desk associates were very welcoming and professional. Due to my Gold Elite Status with Bonvoy I received a complimentary upgrade to a corner tower king room with a furnished balcony. I was so blessed to receive this room and loved the view overlooking the pool and outdoor back patios with a slight view of the golf/fitness area. ROOM: The room was so spacious with a separate lounging area, large bathroom, and furnished balcony where I had my coffee/breakfast each morning and sat each night before bed. Unlike some of the other reviews, my room did have blackout curtains (I wouldn't have slept otherwise) and I was able to sleep in both days. The big CON to this room was that I went for a restful, relaxing getaway and the AC wasn't working properly. It was cool when I arrived and would shut off during the night so it kept me up on an off all night long due to it getting hot then cool (never cold) in my room all night long. I called for them to review it the next day and they did and said 'it is fixed'. A sweet front desk person (Jasmine) even came up to my room to show me how to turn the fan on high so it would stay on. The 2nd night was much of the same. The AC is so inconsistent in delivering airflow that I woke up sweating on and off again the 2nd night. DINING: This is the biggest miss for me. Knife Italian was reserved out the first night so I couldn't try it so you either had to do room service or Outlaw, their casual dining. I opted for Outlaw. While there was room for me, there isn't much seating and their menu is very limited but my Las Colinas Salad with brisket was delicious. Service the first night was great. Tried to get a drink and dessert there on Saturday night (not busy that night) and it took 20 mins for a server to approach me. I did try Knife the second night and found that the ambiance was nice but the food for the price is mediocre at best. I am gluten free and I found the food offerings in general for room service, Knife, and Pool bar are very limited. Knife was very hard to find gluten free items and our waiter said that their pastas were technically gluten free b/c they use a 0% flour which I didn't understand. He wasn't very engaging or helpful in my dietary restriction. I did has a poke bowl by the pool the next day and it was fantastic. IN my opinion much better that Knife Italian. Finally, my breakfast on morning one was avocado toast on gluten free bread. I asked for the bread to be really toasted first b/c often times it isn't and it gets soggy. While the avocado mixture was great they delivered it on soggy gluten free bread. The next morning, they offered it to me again and I declined and asked for a the gluten free Belgian Waffle and was told

酒店整體設施較為老舊，但住的還算不錯，早餐選擇不多。出門去邊上的人工湖走走也不錯，離邊上的Toyota music factory不遠，步行15分鐘就能到

Great service experience from Brenda Brown and Gabriel Platt!!!! The breakfast was great and Brenda was very nice, Gabriel allowed me to park for a short time in front because it was raining! They treat me very nice and made sure my stay was great!!!!!!!! Thank you so much and keep doing your amazing job!!! See you soon guys!!!

My husband and I only intended to stay here one night before an international flight but it got rebooked. We needed to add another night last minute but thankfully there were rooms still available and the staff were very accommodating. We checked in at 11:30pm and it went smoothly. We stayed in a one king room and it was big! Separate living room area with a nice West Elm pull out couch, an office table, TV, a microwave, and mini fridge. We got placed in an ADA room so the toilet and shower room was very spacious. Separate sink area outside with a large full body mirror which I appreciated. I would’ve appreciated more outlets by the bed but they at least had 2 USB ports in each lamp on either side of the bed. My only complaint about the room is that you can clearly hear people talk and walk outside. Continental breakfast from 6:30-9:30am at the lobby. We got there at 9am and there were fresh eggs with cheese, bacon, and crispy potatoes. There was a waffle maker, coffee, tea, hot chocolate, and fruits. There’s a small gym with 5 cardio machines and dumbbells. Next door was the indoor pool which was a good size- didn’t get a chance to try it out though. There were some chairs and tables under umbrellas out on the patio. They offer free shuttle service every hour on the hour to the airport from 7am to 10pm. Unfortunately our rebooked flight was at 5am but it was only a 10 min Uber ride. Overall, we had a great stay here at Springhills Suite DFW. All the staff we’ve encountered were kind and accommodating. I would definitely stay here again if I were ever back in the area!

Despite the long-standing reputation that accompanies the Hilton brand, I was underwhelmed by this location and its seemingly outdated facilities, rooms, and amenities. Upon check-in, we were directed to our rooms on the back side of the building, only to see a sign asking to purchase daily parking. Whether or not that is for the travelers going to and from DFW or not, still required clarification with the front desk who seemed surprised that “free parking” is advertised online when booking. The rooms are the toughest selling point. The air-conditioning unit worked so effectively that the rooms ran very cold and humid causing damp sheets and mosquitoes to pester my every movements. In fact, the humidity and dusty vents gave my father-in-law a sinus infection. The popcorn ceilings made it appear as if I was booked in an antiquated motel. Lastly, water pressure wasn’t the greatest. Where the rooms and staff lacked, the quick access to the toll roads and the greater DFW area was a huge plus.

美國達拉斯機場維斯汀酒店， 服務非常友好，機場大巴接送快捷。 酒店非常乾淨舒適！ 電視📺字幕每日與客人打招呼，好好溫馨！ 尤其房間內的床被枕頭，超級柔軟潔凈， 碰到它已經睡着啦！房間設施星級配置！ 但是由於中文文字理解 與美國的風俗似乎不同。 預訂中包括二份早餐加二份晚餐的描述， 衹是在晚餐消費時，減扣10美元而已哦。 自助早餐，有咖啡牛奶麵包甜包等， 可以吃飽。但 不可能與上海的維斯汀酒店早餐相比的。

Our stay was good. The only problem we had was getting the shuttle - the person who answered the phone to assistance was not helpful. The shuttle took 45 minutes to arrive. After we got to the hotel, everything went smoothly except that they charged us the full rate a second time. I am working with trip.com now to resolve the matter. The hotel itself was very clean and comfortable. Photo of the shop attached to help others find what they are looking for.

I wanted to share my experience of staying at a hotel near DFW airport. The location of the hotel was fair, with a very limited choice of restaurants and shops nearby. However, it was very close to the airport, with only around a 10 minute drive by Uber at a cost of around USD 15. The reception welcome was very good, and the bar and lounge service was also nice. I was upgraded to a corner room, which was spacious and clean. However, the control of the shower was a bit worn and it was hard to accurately control the flow of hot water. Overall, the hotel was a good choice for staying in the DFW area. Despite the limited nearby amenities, the proximity to the airport and the quality of the hotel's service made it a pleasant stay. Thank you for reading my feedback and I hope it is helpful for future travelers.