Vacanceole - l'Edelweiss

Didnt enjoy queing for 1 hour to collect sheets and check in then having to walk back 5 mins to hotel with everything inc luggage. Double trundle bed could only be made up as 2 singles and no top sheet... had to sleep next to blankets that werent laundered. Great position in town. Nice view.

Having read the trip advisor reviews I was a little apprehensive before I arrived. What I found was a basic but very adequate apar**ent. The kitchen area and appliances were new and included a dish washer. The room hadn't been professionally cleaned between clients but was acceptably presented. The beds were on the hard side but OK. The walls are very thin. The corridors need cleaning more often. The staff were friendly and check-in was easy. Note, there is an office in town at which you check in and collect keys, not from the reception area in the L'Edelweiss which is unmanned. There is no left luggage facility, but the Sport Brun ski shop in the square offers this facility (6€/bag). The accomodation does not include bed linen or towels, so I bought my own, I can't comment on the quality of the ones offered for rent.  There were clean pillows and extra blankets supplied though. I did not know how to switch on the heaters in the room and it was a "cool" on the first night. It transpires that there is a hidden switch behind the heater that you need to switch on as well as the more obvious on/off button on the top. The bath was missing a plug and the front door handle was very loose. I reported these minor issues the next day, and they were sorted almost immediately. The location of the building is convenient for the High Street and the Belle Etoille lift. The building is quite scruffy/grimey in places, but for the low rental price I thought it was within bounds and good value

It was very cheap and that needs to be considered. Building was not clean (very tired and dirty) apar**ent was ok and did what we needed. Check inn was a faf and 10 minutes walk from hotel. Also hotel was not contactable via phone - I tried 5 plus times. If you go expecting a cheap hostel you will not be disappointed. It is safe and well located.

Having read the trip advisor reviews I was a little apprehensive before I arrived. What I found was a basic but very adequate apar**ent. The kitchen area and appliances were new and included a dish washer. The room hadn't been professionally cleaned between clients but was acceptably presented. The beds were on the hard side but OK. The walls are thin. The corridors need cleaning more often. The staff were friendly and check-in was easy. Note, there is an office in town at which you check in and collect keys, not from the reception area in the L'Edelweiss which is unmanned. There is no left luggage facility, but the Sport Brun ski shop offers this facility (6€/bag). The accomodation does not include bed linen or towels, so I bought my own, I can't comment on the quality of the ones offered for rent. There were clean pillows and extra blankets supplied in the room. I did not know how to switch on the heaters in the room and it was a "cool" on the first night. It transpires that there is a hidden switch behind the heater that you need to switch on as well as the more obvious on/off button on the top. The bath was missing a plug and the front door handle was very loose. I reported these minor issues the next day, and they were sorted almost immediately. The location of the building is great and convenient for the High Street and the Belle Etoille lift. The accomodation basic and quite scruffy in places, but very good value especially considering the low price I paid.

A few weeks ago I read a review titled “pathetic pile of poo.” From this moment I was worried… where do I even begin me and 4 friends stayed last week and it really was just a shambles. From having to rent towels and bedding to having to collect the keys from a 15 min walk away ? In total I have phoned the office 37 times and they never picked up. The only way to get in touch with them is to go to there office which seems to only be open at 2 hours per time. Moving forward just the comfort of the eidelweiss was atrocious , 5 raggy stained pillows from the mid 2000s hurled at your rock solid cell bed for you to try and sleep on. The only thing that was semi decent was the fact there was heating but even that was fairly sporadic. Our apar**ent apparently accommodated 8 but in no way would that of been possible. Walking back with a bag full of used sheets to there office on checkout day I wondered to myself what on earth is this. We managed to get our deposit back because we paid with cash and had to essentially hold there hand through the whole process. Truly the worst accommodation I’ve stayed in. Avoid at all costs if you can.

cet établissement ne vaut pas le prix demandé surtout pour se retrouver avec un appartement 8 personnes à un quasi sous sol avec vu sur un mur la station est sympa mais pas cette résidence qui commence sûrement à plus que dater

Très déçue... Personnel limite agréable à l'arrivée. Exige un appartement nickel à notre départ mais lorsqu'on arrive on constate un appartement moyennement propre (table sale - casserroledégueulasse)... Pas de prise sur le plan de travail : obligée de mettre le grille pain sur une chaise la cafetière parterre et la bouilloire sur le meuble télé. On voulait demander une rallonge mais l'accueil est censé fermée à 18h mais à 17h40 personne ne nous répond. Les locaux en commun sont sales...

Il titolo già dice tutto !! Personale mai visto !! Area comuni sempre sporche !! Ascensore mai andato ed eravamo al 4° piano ed comunque arrivava solo al 3° !! Spazzatura in giro !! Appartamento sporco !! Lo staff non verifica e non pulisce !!!! Mobili rovinati, tv piccolissimo 20” !! Forno tutto sporco e rotto !!!! Vetri sporchi !! Letti e cuscini scomodissimi e piccoli !!! Mai più !!

de foto’s die op internet waren gegeven, kwamen totaal niet overeen met de werkelijkheid. een deel van de vloer was kapot. er stond geen gebruiksaanwijzing voor de verwarming, dus hebben we een nacht in de koude geslapen. het bed bleek een uitschuifbare slaapbank te zijn, oké… maar het piepte en kwam tegen een kast aan te staan. er was geen plaats om het bed te verschuiven met gevolg dat we voortdurend over het bed heen moesten klimmen als we naar binnen of buiten wilden. de televisie werkte ook niet. de lakens zijn flinterdun. op de kamer liggen wel twee dikke dekens klaar, al is de hygiëne hiervan in twijfel te trekken. het bestek was ook niet helemaal proper. de handdoeken die we kregen bevatten de tekst ‘universitair ziekenhuis Gent’, waar Belgen zich wel vragen bij stellen. Oké, ze zullen wel gestoomd zijn, maar het geeft een enorm oncomfortabel gevoel bij gebruik, hebben ze geen “eigen” handdoeken? de accommodatie was totaal niet in evenwicht met de prijs die we hebben betaald. de sfeerfoto’s op internet mogen wel iets meer aanleunen tegen de werkelijkheid, toch?