Pengguna Tetamu
19 April 2024
The Stay at the Movenpick Living was delightful which was made easier with professional like Aylan at the front desk who was most helpful with all issue, he also played a very important role covering for the higher management Namely Barcu Karan Karanci, & Ilkay yilmaz Sirket, which I believe this hotel has great danger of losing its reputation when you have unprofessional cowardly management avoiding to confront hotel guests, and hiding behind the front desk staff. During My stay we had a small French Bulldog staying with us for a couple of days and the Girl on the front desk asked for an additional 70e for the cleaning on the third day which she said the management asked for it, thankfully most helpful Aylan Tilki resolved this issue very quickly & smoothly. The next issue i had is when i wanted to extend my stay i was given a room rate, but the following day when i wanted to confirm my extension they raised the price 50% forcing me to leave and find another hotel. once again the hotel is fine but run by weak management and has all the signs of running like a hostel in the future. On the Plus side is the housekeeping lady Arzu on our floor, she was amazing.
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