Ulasan Marpalace Hotel

hi all it was a bad experience in this hotel bed was broken we have told them to fix it but they didn't and my son had to sleep on the floor big problem is they can't speak English we stayed 5 days and room only been cleaned once we had to use dirty bedsheets we needed to check out at 12 but we were at mosque doing pray when we came back our all luggage was in lobby and the kids chocolates was been eaten by them and we had to go somewhere else the day so I don't recommend anyone

Although the hotel's location is in the city center and not far from the Grand Bazaar, the immediate vicinity feels a bit unsafe due to the presence of many unsavory locals.

Very good location and price

the dress was not clean

I called this hotel ahead of time to check if the room was ready. I was told it was and no problem. When arriving I met what seemed to be the owner that spoke very little English. He mumbled the room was not ready something about the water. He said he has another hotel and pointed us into a direction 2 guys took our bags. We followed them because we had no other choice as it was close to 23:30pm we were desperate to for sleep. We ended up in a place called Then Moss. The room which we were given was a basement room. It smelt like mould, the linen was damp and there where clothes in the cupboard (not sure who it belonged to). I would not recommend this hotel to any one. Please stay away

The rooms and linens were stained and neglected.

Giving up too much isn't good.

People beware! We booked for 5 nights but only spent 4 hours until we found a new hotel. We were not refunded anything, as the owner of the hotel told us very rudely and unfriendly that we would not get a cent back. The inside and outside pictures are fake, this building that you see on the website does not exist, the other pictures do not represent the room, all pictures have been edited, the beds are dirty and do not fit properly in the room. The toilet was very dirty, my daughter could not go to the toilet because of the dirty toilet.

This place is really hard to find, there are no obvious signs. The positioning is not that accurate either. The room is relatively old, has no windows, and is relatively expensive... I personally feel that the price/performance ratio is relatively low in Istanbul.

Facilities: fully equipped Hygiene: clean and comfortable Environment: Nearby market, convenient for shopping Service: The boss is very nice and the service is attentive

Location is ok, in the evening the location is not so good. Can be loud

It will do

Poor service, a bit like a black shop

Nice environment and good hygiene