Ulasan DoubleTree by Hilton Istanbul - Piyalepasa

i think it is so so hotel check in time is super slow the hotel room smell smoky the checkin time is super slow and the staffs are not so polite in my way

Good service, average location. The room can feel abit small for family nevertheless it was clean and modern.

Rooms are not very spaciou. Need more lights too .

There cleanandgood service but really thats looks cheater , they leave some water and nuts and bisquit in refrigator if you use some .for example innoutside can buy less than 50 lira but there they accountbto you more than 500 lira, noted they didnt write price on it

Was a little out the way, but had a free shuttle bus to taksim square which was really helpful and handy. It came on the hour and was easy to use. Room was not cleaned and breakfast plate was left in the room for over 4 days while we got a connection flight to Antalya so was disappointed to see the food plate still in the room when we arrived back after 4 nights away.

Rude and condescending front desk officer. Thinks he is a big f. Ask deposit as if i owe him money. Room service cleaning maid two times barged in without any waiting or confirmation. You should have called earlier to confirm if i have checked out. Not barged in to confirm. Stupid hotel with no view. Dont ever stay at this doubletree. Many foreigners were unhappy too.

good , fridenly, quite

The hotel is comfortable, central and the team working here is amazing. Irem saved my situation with the taxi driver finding the solution with cash, he and his colleague Arda were so helpful with my relatives arrival and providing early check in. Kind, cheerful and great people. True hospitality. Thank you!

NICE NICE VERY GOOD

Great

體驗感太差，前台不好溝通。攜程也相當無語，一個酒店，一晚上，我早就付了錢，卻因為攜程沒有轉付，讓我入住不及時，等待溝通，幾個小時後，莫名其妙入住，退房時被告知攜程還是沒有轉付款，要扣按金！無語之極，相當不愉快！

조식이 좀 지루했다.그래도 서비스가 최고~셔틀버스가 있어 너무너무 좋아요. 이스탄불 가면 다시 머물생각이다.

結論：被**推薦住這，後悔，以後再來伊斯坦堡絕對不再住。 枕頭床不舒服，房間小，健身房陰冷潮濕，早餐單調。晚上休息，服務員打電話説我這漏水，要檢查，太扯了。 唯一優點，就是窗外的破爛特色景觀別具風味吧。

很失望說實話，知道逸林是希爾頓旗下比較便宜的，可他們標榜自己是五星，那客人對服務和設施也會有期待。可是這三晚都很失望。 首先，我們不知道酒店不主動提供洗刷用具，我們當天來到已經是晚上八九點，出去吃完飯回酒店休息，到洗刷的時候才發現沒有。立刻打電話給前台拿牙刷等等，很驚訝的是，過了一個晚上都沒有人拿給我們！我們第一個晚上是沒有刷牙的！第二天晚上再直接到前台拿，工作人員說叫人拿上去，過了大概兩個小時吧，才有人拿來。 第二，工作人員服務態度普通冷淡。你到了前台咨詢，他們不會主動打招呼，也不會主動問你有什麼需要。 第三，浴室長期有一股地下渠道的味道，會飄到房間，體驗真的十分差。因為第一晚上太累了，根本不想再換了，天知道這樣的辦事效率，我要多久才能睡得上覺。 另外，客人吃完的餐盤放在外面的轉角，經過的時候差點絆倒。這種情況不知道為何會發生，這些東西有待改善。 總之，再來伊斯坦堡的話，不會再選擇這裡。