Txai Resort

This resort is very nice. The rooms are awesome. Hospitable staff but the management wasn't very professional. They should brush up on their customer service skills . The beach at this resort is one of the best i have experienced. Pri t out your reservation to avoid the issues we encountered.

This resort is very nice looking and has a very impressive beach front. The food choices were okay. The room and amenities were good. Excellent bathroom space. Breakfast was nice. My biggest grievance was the customer service throughout was not up to par for their rates. For starters they couldn't find our reservation when we arrived, although we called prior to confirm. Then took forever trying to locate it. After a while i asked "Do you have rooms available?" The answer was yes (low season .. plenty of rooms) We eventually got a room. Most of the front desk personnel I encountered.didn't seem to know the protocol.

Everything great except the food was very good but not great. I would recommend the local dishes. The staff are lovely and accommodating. Great places for a long weekend.

The stay was just everything we had hoped for, from the good advices of the reservation department at the time of the booking to the farewell of management when we had to leave, everything has been truly exceptional. The place is beautiful, the food is marvelous but the real difference is in the kindness of the staff all around. Thank you very much Txai, we will definitely be back!

Such a heavenly location! Well worth the schlep to get there. Bungalows are even better in real life than in the pics (and that's saying something!) and the food is out of this world! Ours were the only English voices we heard in all of Bahia, let alone Txai itself. This only added to the exotic feel, but it did mean that there was little need for the staff to speak English, and few did. This is simply an FYI - the entire Txai team were just GORGEOUS, and we got by perfectly well with international hand gestures. Worth noting that it's VERY quiet. Suited us on honeymoon, but folks looking for a bit of a buzz are probably better looking at the Barracuda in town. We visited for drinks, and it's an equally stunning hotel but with much more of a scene, and an easy stroll into buzzing Itacare (well worth a mooch). At Txai, my wife and i were the only people in the bar after dinner on each night of our stay. Heaven, of course, if that's what you're looking for like us. My only gripe is that they're not doing all they could to be eco friendly, which is so, so important in a struggling rainforest location such as this. Half empty bottles of water are removed from your room at turndown (which is doubly annoying, as my second gripe is that they're pretty mean with the water) and there's no way to alert room service that you're happy to keep towels/bedding, so they're changed on a daily basis. There's no master power-off switch either, so most bungalows have lights and - worse - aircon on all day despite being unoccupied. But eco gripes aside, it really is utterly spectacular and beguiling, and highly recommended. Oh - and the spa, mustn't forget the spa. Absolutely fabulous! One of the best I've ever been to, in fact.

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