Tanna Evergreen Resort & Tours

Ulasan Tanna Evergreen Resort & Tours

Tanna Evergreen Resort & Tours

H64F+8G7, Iuiak, Tafea, VanuatuLihat Butiran Hotel
Tanna Evergreen Resort & Tours
Tanna Evergreen Resort & ToursTanna Evergreen Resort & ToursTanna Evergreen Resort & Tours
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1 malam

Ulasan Tetamu

3.6/5
33 ulasan
Ulasan yang disahkan
Persekitaran3.6
Kemudahan3.5
Perkhidmatan3.7
Kebersihan3.5
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Semua ulasan(33)
Ulasan positif(16)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(6)
Pengguna Tetamu
Villa Bawah dengan Pemandangan Taman
Menginap pada Nov 2024
Solo
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2024
Good service with good accommodation
Terjemah
Pengguna Tetamu
Banglo Budget dengan Bilik Mandi Berkongsi
Menginap pada Nov 2024
Melancong bersama rakan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Dis 2024
スタッフの方たちがとても優しくて、サービス外のことまでたくさんおもてなししてくださいました。タンナに泊まるときは絶対におすすめです。
Terjemah
Pengguna Tetamu
Vila Standard
Menginap pada Nov 2024
Pasangan
27 ulasan
3.2/5
Disiarkan pada 28 Dis 2024
環境在當地算還可以?房間灰塵蠻大的就是
Terjemah
Kaori
Banglo Budget dengan Bilik Mandi Berkongsi
Menginap pada Okt 2023
Solo
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 29 Nov 2023
お湯シャワーもしっかりと出て、アメニティも良かったです!共有バスルームでしたが、他のお客様がいなかったので自由に使用できました。
Terjemah
Geshitadeliujin
Menginap pada Nov 2022
Solo
15 ulasan
2.7/5
Disiarkan pada 27 Dis 2022
少數可選的tanna島酒店之一,衹能説也沒什麼選項了,除非多花錢選隔壁的spa酒店。地理位置倒是不錯,離機場超級近,火山tour倒是可以當天訂。唯一最不滿意的體驗是酒店的衞生條件,點了一個椰子,結果一口吸進去,吸了一嘴沙子,吸管裏面都是沙子,噁心的我立馬跑進廁所吐了。酒店餐食味道也一般,沒得選。
Terjemah
Pengguna Tanpa Nama
Menginap pada Jul 2022
Melancong bersama rakan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Nov 2022
很美好的旅程 Tanna 真的很美 很值得去 Evergreen 也真的值得 老闆娘是個美麗的浙江小姐姐
Terjemah
6/7
Xaveria
Vila Standard
Menginap pada Feb 2024
Solo
73 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Mac 2024
酒店環境很好
Terjemah
Pengguna Tanpa Nama
Banglo Budget dengan Bilik Mandi Berkongsi
Menginap pada Jul 2022
Solo
4 ulasan
2.5/5
Disiarkan pada 6 Ogo 2022
反正別抱太大希望就行 哈哈
Terjemah
Pengguna Tetamu
Menginap pada Apr 2024
Lain-lain
1.0/5
Disiarkan pada 18 Mei 2024
I am compelled to share our deeply frustrating experience with Tanna Evergreen Resorts. Despite facing unforeseen circumstances due to the sudden bankruptcy of Air Vanuatu, our appeal for a simple credit towards a future stay—rather than a refund—was bluntly denied. Our request was met with a rigid adherence to cancellation policies that showed no consideration for exceptional circumstances. Not only did this rigid stance disregard the potential of fostering a long-term relationship with frequent visitors like ourselves, but it also overlooked a crucial opportunity to demonstrate customer care and understanding. This experience has significantly tainted our perception of Tanna Evergreen Resorts, and we are left feeling undervalued and dismissed as guests.
Terjemah
Pengguna Tetamu
Menginap pada Jan 2024
Pasangan
2.0/5
Disiarkan pada 12 Feb 2024
While we were thankful they took us in due to us being stuck because of tropical low it was extremely disappointing. For the price it’s extremely run down. The pizza is made from a frozen pizza. The bathrooms are dirty. The snorkeling gear broken (our gear was stuck in airport storage at Vila) the entrance to the ocean has had no maintenance so my husband slipped and dislocated his finger. No first aid or medical help was offered and no one went to fix the access area. The tours are overpriced due to commission. I’m thankful they let us leave but this resort does not meet the expectations of the high price. The relationship between the management and the staff is obviously terrible. The staff are nice and obviously trying their hardest. If I was the owner I’d be extremely concerned and would get there and take a look themselves. This is the first bad review I’ve ever done.
Terjemah
Pengguna Tetamu
Menginap pada Nov 2023
Keluarga
4.0/5
Sangat Baik
Disiarkan pada 26 Dis 2023
Friendly and amazing staff. Nice sunset view from the pool and sunset spot view. We recommend TERT for your Tanna trip. For diner they serve delicious food but limited stock of some menu e.g lobster and fish long coconut. For kids,we recommend fish and ships.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2023
Lain-lain
3.0/5
Disiarkan pada 28 Nov 2023
Great communication BEFORE my stay, they offer free airport transport which is great. Their welcome is warm with coconut water, they show you the premises and inform you about the timings. Unfortunately regards the food they didn't stood up to the standards, as I previously communicated to them that I ate plant-based and they ensured that I would have options, that didn't happen. The included breakfast wasn't plant-based friendly. My first morning the staff members were kind of confused, there were just fruit out and I asked them if any bread or something more filling was coming out, they couldn't communicate with me so I asked for bread and cheese (that would be charged). Then 20 minutes later they put out bread and beans. My second morning I showed up at the dining room 30 minutes later than the breakfast started and almost nothing left, as they were not refilling. Besides all that my room was decent and loved their pool.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 25 Nov 2023
Outside of the covid period I have stayed several times a year at Tanna Evergreen for at least the past eight years. I have always been satisfied with my stays and the service has always been quite good. Certainly there have beens some disruptions in the supply chain since covid particularly with Air Vanuatu and food delivery to Tanna. I think both situations will improve as time goes by. The new internet service is greatly improved over the old one where sometimes you needed to sit near reception to get a connection. 500 Vatu for it is cheap based on the quality difference. My rooms have always been clean and well maintained. During the warmer months I will opt for a room with air conditioning although it is not often needed. Tanna is a pretty remote place and not all of our "First World" expectations will be met there. Tanna Evergreen may not be a "Spa Weekend" type of resort but as a place to stay while experiencing Tanna Culture and the volcano it is terrific. Mike and Stefanie have always been gracious hosts and will be happy to help you. Mark
Terjemah
Pengguna Tetamu
Menginap pada Apr 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 22 Mei 2023
Really an unforgettable experience in Tanna! Me and my friend stayed in Evergreen for 3 days, 2 nights. We booked the best of Tanna tour and everything was very perfect, from the welcome drink to the airport pickup. The tour on the second day was great fun, we experienced literally everything Tanna has to offer!!! Definitely want to come again!
Terjemah
6/9
Pengguna Tetamu
Menginap pada Sep 2023
Solo
3.0/5
Disiarkan pada 3 Okt 2023
I was stranded in the resort for three days due to Air Vanuatu canceling flights. The grounds of the resort look nice, and it is very spacious. The resort is on a small cliff, and the is a constant blow of wind from the ocean. It is mostly welcome in the tropic heat but at evening or night it can get chilly. There is no proper beach in the resort and the shoreline is full of corals and rocks and probably good for snorkeling. Problems start with buildings. They are somewhat run down and not upto the their task. Roofs are partially covered with plastic, which gives an unprofessional look. Why not replace the straw roofs with material that can stand the test of weather? Rooms are very basic but clean. I was lodging in two cottages, where the other one had a small table and the other one had nothing expect two beds and a drawer. There are two chairs outside for lounging. My rooms had a mosquito net, but I learned not all have it so be careful you get a room with it if mosquitos are an issue. (there was very few of them thank to the gusts of wind). Restaurant serves mediocre food at best. Meals don't taste bad but it is seems that the chef does not have a passion towards his/her work. They have reasonable big menu and they had everything available I wanted to taste. They have pizza on menu and the the type depends on what frozen pizza the chef happens to grab from the freezer. Highlight of the place is the staff. They are very friendly and helpful on all topics. They helped me to call the airline several times to try to find a way to escape the island.
Terjemah