Hotel berhampiran Agora Simone Veil, Ixelles

Hotel ini berhampiran dengan daerah perniagaan dan banyak jenama besar berdekatan. Ia juga berhampiran dengan Grand Place di Brussels. Hotel empat bintang, berbaloi untuk wang

I had a great experience at this hotel. The room was clean and spacious. It was equipped with wifi, TV, dishwasher, microwave, refrigerator, heater, and everything worked well. The host was very friendly and helpful. Location of this hotel is not so far from the center and near to the European Parliament, which is quite safe in my opinion. Highly recommend everyone to stay at this hotel.

Good location 10 min walk from the main plaza. Great cleaning Staff not really friendly No fridge or water in the room No hanger for towel in the bathroom but room quite big btw Good public service close by

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have stripped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

I spent a couple of nights in this hotel and to my surprise the atmosphere matches the (visual) story the website tells. It's a relief compared to many other hotels I've stayed in. It's almost as if you're in some classy exotic holiday hotel. The Botanic gardens right outside the hotel make up for the lack of atmosphere of the area... although the location very near the North train station is very convenient. The informally clothed staff are young, very friendly and energetic. The bar at the top floor of the hotel is a nice surprise! One of the Barista guys went out of his way to tell me about many details of the hotel and its philosophy, gave tips of where to go and what to see... all the while busy preparing mean coffees. (Scruffy beard, earring... Petey?) If you need to stay in Brussels for business (or pleasure of course) I can only imagine it must be a relief that some hotel chains do understand how to make you feel at home. (I'm regretting now not stealing the nice mug from the room!)

Great location for seeing historical locations, being near great eateries, and experiencing local events. Service was timely and professional. Food was fresh and tasteful

Very a fantastic hotel in the centre of Brussels. It is near to many attractions and also near to the metro. Just take a day pass and roam around the city with peace of mind. Very good breakfast, though not a wide variety, but it's good enough. There were few disappointments. Firstly, The rooms were small but I think it is because of the small properties in any central part of any European city with a rich history. Secondly, at the reception, they told us the breakfast is from 6:30 to 11 AM but never mentioned it is only on weekends. On a fine Monday, we got up at 10 and went to breakfast at 10:30 AM but nothing was available. I was really horrified and I wanted not to come back. But as I raised concerns, one lady officer at the reception - INES handled it very well and pulled the strings. Mr. Abel, the chef come to us, talked to us, and having understood the concern, he baked us fresh croissants and pastries! Man, he is an amazing chef. Sir Abel got them fresh and was mind-blogging. This wiped out all my frustration and made me think I should come back again!

Had an amazing stay. The room was beautiful with a very comfortable bed. The cocktails at the bar made by Benjamin and Sarah were amazing. In regards to the food, the cardo burger, ”the fish” plate and the chocolate cake dessert were all delicious. It's always a big plus to have a bar with friendly staff and good drinks. Will definitely stay here again.

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.

Séjour d’1 nuit en Janvier 2023 L’établissement fait le choix de conduire une rénovation (bien nécessaire) en restant ouvert. Les travaux occasionnent l’arrêt du chauffage dans l’ensemble de l’établissement. La chambre single n°14 était équipée d’un chauffage d’appoint …. qui n’est pas fonctionnel lorsque l’on n’est pas dans la chambre dans la mesure où l’absence du badge d’accès coupe l’électricité. Au coucher la température est donc glaciale et lit de 80 cm (!), équipé d’une couette à peine plus large ne permet pas de se réchauffer. L’eau de la baignoire ne s’écoule pas. La poussière est présente partout (escalier de l’accès de nuit, ascenseur …). Le petit-déjeuner n’apporte aucun réconfort car quelques chauffages d’appoint ne parviennent pas non plus à réchauffer la pièce. Des regrets me sont opposés à la réclamation que j’ai formalisée à la suite de cette expérience désastreuse. L’établissement me répond au bout de 5 jours et m’informe qu’aucun dédommagement ne peut m’être accordé prétendant « ne pas être au courant de cet inconfort » et affirmant que dans le cas contraire « ils auraient changé ma chambre ou trouvé une solution satisfaisante (sic) ». A fuir …. au moins juqu’à la fin des travaux