Hotel berhampiran Brux./Brus.-Luxemb., Ixelles

This is a good hotel. I stayed March 25th - 27th of 2024. It’s an Aloft hotel. Breakfast is basic, the gym is good. It’s not a great location but it’s okay. I would recommend checking hotels that are closer to Brussels Central. The Rooms are okay. The air conditioner takes awhile to kick in. I stayed in room 701. There is water damage to the wall next to one of the windows. It was raining the morning I left and, I was woken up by the sound of rain. It’s a good hotel. Not great but good.

B And B Brussels is pretty much what i want in a hotel It's a refinished brand name hotel that has a bit of a hostel vibe. It is stripped back in a good way. The bed is great. The bathroom is good hotel standard. The towels are big, fluffy and clean. There are no wardrobes. Who cares? There are hangers on a rail. There is a small wall safe. There are two coffee mugs and a good espresso machine down the hall. So much better than instant in the room. The iron and ironing board is also down the hall, fine, i don't often use ironing boards. This makes sense. There is no phone. Contact reception using WhatsApp. Easy peasy. The Wifi is free and good. There is parking, gym, and nightly cinema. Good standard breakfast buffet. Good location. I'll be back. I'm a happy guest.

Grande albergo cinque stelle superior in avenue Luise . È dotato di tutti i confort, il personale è gentilissimo e molto professionale. Camere ampie, pulite, confortevoli. La colazione è abbondante è molto varia. La posizione è fantastica, a dieci minuti a piedi da tutto.

Location and cleanliness of the hotel was good.The phone on the room was not working hotel suggest change room but we declined and give us 4 complimentary drinking water.

In short, a dump for €170 per night (regardless of the rate they advertise). Long version: I checked into a 5th floor room at just after 2pm in mid-October. The only window, which opened to the roof, was open and it was about 10C outside and maybe 15C in the room - too cold to be comfortable. I noticed the smell of sewage. I’m tall, so I looked out the open roof window and could see a sewer roof vent about one meter from the open window. I immediately closed the window and turned on the radiator to “4” (full on) to warm the room up. 15 minutes after, I could smell mold or mildew in the room, possibly from the carpet - hence the open window. I attempted to work on my laptop but the Wi-Fi dropped out every 10-15 minutes. I tried 4 different Wi-Fi’s in the hotel and had the same problems. After 30 minutes, I checked the radiator - stone cold. I went back to the front desk and described the Wi-Fi problem. Response - “nothing I can do but I called the IT guy.” Fair enough. I asked about there being no heat in the room. Response “ give it an hour or two.” I left to explore a bit and had dinner. I returned at 8pm. Different guy at the front desk. Still no Wi-Fi with a stable connection. Still no room heat, and it was getting colder outside and in the room. I went back to the front desk. Responses were “I’ll get the IT guy to fix the Wi-Fi” and “give the radiator an hour or two to warm up”. I replied that I had given the radiator over 4 hours to warm up and the supply lines to the radiator were cold. I asked to be moved to a room with heat and and he said “nothing I can do”. I asked for them to check the furnace and they had nobody who could do that. Perhaps heat was out for the entire hotel and they were still booking and charging rooms on a cold October day. Who knows? I checked out (or attempted to) at 10 pm same day and requested a full refund. They had charged me a full three nights stay immediately upon check-in for a dingy, smelly hotel room without heat in late Autumn. In the end, they refused to refund any of the stay despite not being able to provide a heated room in mid-October in Brussels. What a dump. Save your money. There is a decent hotel 3 blocks away with both Wi-Fi and working room heat.

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have stripped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

Good location 10 min walk from the main plaza. Great cleaning Staff not really friendly No fridge or water in the room No hanger for towel in the bathroom but room quite big btw Good public service close by

Hotel Siru is bijzonder goed gelegen voor wie in de kantoren rond het Noord-station moet zijn of voor wie Brussel wil verkennen. De toegangsdeur is defect en dus moet men binnengaan via het hotel ernaast. De mensen aan het onthaal zijn vriendelijk en behulpzaam. De lift is klein en verouderd. In de traphal is de signalisatie onduidelijk… De kamer is op zich ok: klein en net, maar ook met een degelijk bed, bureautje, stopcontacten en USB-poorten voor bv. het opladen van een gsm, grote kast. De WiFi-verbinding is slecht en valt geregeld uit. Het verduisteringsgordijn is net te klein waardoor je de kamer eigenlijk niet kan verduisteren. Op de deur zitten vieze lijmsporen en een evacuatieplan ontbreekt. Er is koffie en water op de kamer. De badkamer met toilet, lavabo en douche is ook klein. Er zijn handdoeken, zeepjes enz. De douche loopt echter nauwelijks tot niet door en is afgeboord met gladde tegeltjes met vervuilde voegen (w.o. ook schimmels). Ook het toilet spoelt moeilijk door. Jammer genoeg is er ‘s nachts heel veel lawaai: straatlawaai vanop het plein, maar ook veel storende geluiden uit de bovenliggende badkamers en douches. Ik vermoed dat hier ook nogal wat mensen logeren die naar de luchthaven moeten want vanaf 4.30 u. hoor je mensen de kamer en de gang verlaten…. Vaak met slaande deuren. Het ontbijt is ok: goede koffie (maar slechts een machine…) en fruitsap, voldoende keuze aan brood en beleg, roerei, worstjes, kaas, charcuterie en zelfs fruitsla. Als het druk is, worden de tafels echter niet vlug genoeg afgeruimd waardoor je vaak aan een tafeltje moet zitten waarop de kruimels, vuile kopjes en bestek van vroegere gasten bleven staan. Ik kan dit hotel m.a.w. niet aanbevelen. Het aantal negatieve punten is nl. te groot. En dus zijn prijs en geboden kwaliteit zeker niet in evenwicht. Hier kom ik alvast niet meer terug.

Séjour d’1 nuit en Janvier 2023 L’établissement fait le choix de conduire une rénovation (bien nécessaire) en restant ouvert. Les travaux occasionnent l’arrêt du chauffage dans l’ensemble de l’établissement. La chambre single n°14 était équipée d’un chauffage d’appoint …. qui n’est pas fonctionnel lorsque l’on n’est pas dans la chambre dans la mesure où l’absence du badge d’accès coupe l’électricité. Au coucher la température est donc glaciale et lit de 80 cm (!), équipé d’une couette à peine plus large ne permet pas de se réchauffer. L’eau de la baignoire ne s’écoule pas. La poussière est présente partout (escalier de l’accès de nuit, ascenseur …). Le petit-déjeuner n’apporte aucun réconfort car quelques chauffages d’appoint ne parviennent pas non plus à réchauffer la pièce. Des regrets me sont opposés à la réclamation que j’ai formalisée à la suite de cette expérience désastreuse. L’établissement me répond au bout de 5 jours et m’informe qu’aucun dédommagement ne peut m’être accordé prétendant « ne pas être au courant de cet inconfort » et affirmant que dans le cas contraire « ils auraient changé ma chambre ou trouvé une solution satisfaisante (sic) ». A fuir …. au moins juqu’à la fin des travaux

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.