Hotel berhampiran Gun, Jaisalmer

The room is good. Neat, spacious. They bumped us to a suite without extra cost. But mostly to appease us for an hour long wait to check in. The view of the fort and the city from the restaurant is good. We ordered Chinese, which was good too. Breakfast was so so, not worth the price. For a hotel that charges around INR 6000 for a room, they don't know or care the first things about hospitality. They don't offer room service. The guests are expected to have their meals at the restaurant, which would be fine if the tables were cleaned of the remnants of the last few meals that were had on it. For breakfast, you will be able to reminisce what you had for dinner last night from the food spills still on it unattended. The hotel reception is hardly manned. If you are lucky to get through to them on the intercom, you can expect more 'I don't know-s' than you have ever heard from a hotel reception. 'Do you have an ironbox?' ”I don't know.' ”Has the restaurant started serving breakfast?” ”I don't know.” Also, even when they answer, you can expect wrong answers with no sorrys or thank yous. During our week long trip through various cities of Rajasthan, sorry to say this is the worst level of hospitality that we encountered. The check out is at 10 30am, with the 2pm checkin (1pm originally, but delayed by an hour) and 10 30am checkout, it was hardly a day's stay for a INR 6000. We were hoping to extend check out time by an hour but by the end, we couldn't wait to exit the place. Will never recommend this place to anybody.

Gaji ji came to pick us up and we had a lovely ride in his Jeep. Nice cozy hotel that also serves Korean food in their rooftop restaurant that overlooks a lovely landscape and the fort. I was looking forward to sitting in the garden etc as shown in the pictures but it’s not a private area, the garden is public so no direct access from the hotel. Having said that, the hotel itself is beautiful and the service is great. Hussain in the restaurant was super nice and always had a smile on his face. The hotel arranged for our camel tour to the desert and that was the highlight of our trip. Jiraj our camel guide was so humble and nice. He cooked for us in one corner of the dunes and we ate authentic desert food. We saw the broadest and the clearest view of the stars as we lay by the bonfire. It was magical!

We stayed two nights in a deluxe suite and loved it. Spacious, clean and very quaint. Our room was of a local design and most comfortable.The property is still under construction for additional rooms so the pool area experiences noisy and activity due to this. The staff were very kind, helpful and accommodating. We felt well cared for and most welcomed. Recommend it for those looking to try a local experience with an upscale property.

We loved staying at The Helsinki House (there's a fascinating story about the name). While a recent construction, a lot of attention has been paid to create the atmosphere of a traditional haveli. The rooms were large, and very clean. So was the bathroom. We ate breakfast and lunch at the rooftop restaurant and the food was good. The owner's brother runs the place and is very friendly and helpful. They also have a desert camp where we stayed for a night. They are very open to suggestions and overall we really enjoyed our stay both in Helsinki House and the desert camp.

Stay was awesome.faculty of hotel feel good environment.ishan is a good cooperating manager of the hotel . We enjoyed this hotel very much . Must visit. We will come back again if we got the chance to visit jaisalmer again. Our favourite palace in the Rajasthan. Best hotel in Rajasthan.

My stay at the Jaisalmer Spa Hotel and Resorts for three nights was nothing short of remarkable, truly making it a standout experience in Jaisalmer. This hotel, with its exceptional service and luxurious amenities, easily earns the title of the best hotel in the area. What made my stay especially memorable was the extraordinary hospitality extended by Mr. ***ish Kumar and his dedicated team, including Surajpal. The warmth and professionalism they exhibited were unparalleled. Additionally, our driver, Mr. Bharat Singh, ensured that our travel experiences around Jaisalmer were comfortable and enjoyable. Their collective efforts significantly enhanced the quality of our stay, leaving an indelible impression on us.

We stayed at the Heritage Inn last week as two families travelling from Ludhiana, Punjab. We stayed here for 2 nights. Check in: Pleasantly surprised to find attentive staff at 1:30 am in the night when we reached the hotel. They welcomed us at this late hour and made sure that we were fully settled in our rooms. We realized that had we arrived during regular hours we would have had a warm and memorable welcome with the beat of drums, floral garlands, and rose petal confetti. Musical Performance: The first night, the hotel had arranged a cultural show at dinner time. We felt the event was filled with energy and the performers put on quite a show! There was a nice touch of authenticity to the live music. At the end of the show, hotel guests were welcomed to dance to the traditional music if they wished. Dinner buffet was served on the hotel lawn, next to the performance, but if you prefer, you could have dinner ordered a-la-carte and served to your table. FOOD: Heritage Inn has an excellent Chef. If you order from the a-la-carte menu, it will be served to the table. All of the dishes we ordered were really really good. Chicken tikka, Lal-maas (red lamb curry), Daal (lentil), Okra (Lady’s fingers)...everything was outstanding. Talk to the staff, get to know them a bit, and they will really take care of you. CAMEL Safari: The Camel ride was one of the highlights of the trip. This event is about half an hour away from where the hotel is. Again, we used the transportation that was arranged by the hotel. Since we were very concerned about eating food from elsewhere, we had the hotel pack food for us which we could take on our camel ride. SAFETY: Most importantly, Heritage Inn is a safe and quiet property, and this was important to us. Overall, the staff was very accommodating and service was excellent.