Vertu Harmoni Jakarta

The place is pretty nice, rooms are clean and there some restaurants nearby. Somehow the food we put into the fridge got locked by someone when we were not at the hotel (way after the room was cleaned). So we’re not sure why would someone enter the room after it was fully cleaned. When we asked the stuff about that, no one solved the problem. The service person looked at the fridge, smiled and said “let me check something” and just left the room without even coming back. I am not sure if it is not allowed to use the fridge in the room, but why would you have it in the room at first place?

Best hotel experience in Jakarta for sure. Price paid was really worth. Room was spacious, clean with the best comfort u could ever find. Definitely will come again

The hotel was very clean and the room very comfortable. Hotel staff are responsive, friendly, and provide excellent service.

The location is very good and it is connected with the food shop. Beside there is a very famous nasi padang. Room is big but i find there is not much space to hang the cloth as we are staying for 5 nights for business traveling. Need to have some improvement. Somehow, the housekeeping need to take note of the cleaness of the shower area.

Place is new and well connected to a small mall with an Indomaret and a massage place. Yello hotel is also in the same building. The service is not great. The hair dryer in the toilet dropped off from its holder and crashed onto a glass. It broke into small pieces which was so dangerous for my toddler. The hotel didn't apologise and instead fined me for the broken glass.

Service crews are friendly and have no problem in communicating with them in English They are helpful and wears a great smile with greetings The room is clean and spacious, air conditioning is good The breakfast buffet has a lot of food variety with a combination of Asian and Western delicacies Food is nice Swimming is clean and they have some interesting activities Next time we will try out the Gym There is a mall linked to the hotel , it's name is Harmoni entrance.