Hotel berhampiran PT.BASO MALANG AMD .tbk, Jakarta

tempat itu sangat baik, bersih, kemas, katil dan bantal sangat selesa. 10/10 dengan harga mampu milik.

I extended my stay to this hotel but in different room from executive room to superior room. In my view, there’s no difference for the size of the room and the interior. The executive room provided us with free minibar and snacks. This hotel provided various menu of breakfast. Outside of the hotel, u can easily find local foods.

Cant describe with any word .. but i love this place so much .. room so clean , the staff so nice and alsooo the food so adorable .. my husband told me that this hotel is cool because the room has a bunkbed so we can acompany our family .. thankyou all nite and day kebon jeruk .. keep it up 💯

First time stay disini, sebagai traveler sendiri saya merasa cukup puas, oya disini kasih deposit kamar 250 ribu. saya ambil tipe kamar yg double delux, Air kamarmandi lamcar, tv ok, AC kurang dingin, tp Masih oklah. Kalau mau beli makan mudah. Di sekitar area hotel banyak yg jual makanan minuman, di depan hotel tinggal jalan kaki menuju Mall ciputra. Pokoknya untuk saya oklah dengan budget segitu.

The only word I can use about here is ”Superb” -we had a bad experience at Grand Tropic so checked out after 15 minutes -then came here -yes a bit expensive but worth every penny/cent -Lady on reception -sorry dont remember her name was superb -apartment really just great -was six or seven of us -apart from me all Indonesian-I was concerned about no pork etc. as all Muslim -no problem at breakfast the Restaurant Manager just a great guy -yes we waited a bit as was busy but first day 6 then seven second day totally acceptable -but he really went out of his way to make us happy -I have lived in Asia 18 years just dont eat rice much -but asked for 'nasi Goreng” for my friends -and ended eating myself was great superb taste -kudos to Chef -but Restaurant Manager and team were just superb -Restaurant Manager -just knows how to deal with foreigners and Indonesians in a seamless fashion -=wont mention his name -you find out!

Tempatnya selesa, fasilitinya bagus, tapi kebersihan dan masa minta tuala dan cadar sangat lambat...tolong tingkatkan respon pelanggan ya bro...semuanya ok.

My title say it all: this my worst experience regarding staying in a hotel. I even had to moved to another hotel after just one night, although I have booked for 2 nights. From location point of view, this hotel has a great location due to its closeness to malls and attractions. The exterior of this hotel is pretty convincing too with office-like exterior. I arrive at this hotel and park my car at the basement, which is dark and shady. The basement also have limited space. Then security greet me, just to collect parking fee, and I need to pay it full according to my 2 nights plan (geez!). The fee is 5k IDR/night, so I ended pay 10k. Going to the lobby, I can feel the old and gloomy vibes of this hotel, and also it is not really a nice and neat hotel. Sofas at the lobby, but also you can they pile up some supplies at the corner of the lobby. Lobby also not very well air conditioned. Check in was so-so, but deposit of 250k IDR is ridiculous for a small hotel like this. During this Covid-19 situation, health protocol is not implemented correctly. Guest entering the hotel without temperature check and hand sanitizer only available at receptionist. Hotel put some sign that guests have to use mask in hotel area, but ridiculously none of the hotel staff use masks! Therefore I think that the sanitation of the hotel due to Covid-19 will also not be performed well to the rooms and other public area. After check in I proceed to my room at 6th floor, just to find my room card didn't work I go back to reception, and this staff girl casually only took their master card and open my room without actually fix my room card. At later time, I complained it again, and they took their machine to update my room's door sensor. The room was good at first sight, but after I check it some problems found. The electric saver (the one you put your card to turn on the light) didn't work, when I took the card, the electricity is still on. No security latch at the door. The door bell doesn't work. Cleanliness is borderline poor, stains observed in the linen. No complimentary mineral water, tea, nor coffee, although they provide a electric kettle. Don't even think for slippers, it just not exist in the room. Not so long, I started to see some little insects crawling in the room. It just the worst thing to see in a hotel. The room also give cheap impression because of some room amenities choice such as cheap plastic clothes hanger and cheap plastic tissue box They only give limited amenities in the bathroom as per OYO standard. Stains can be seen in the toilet, and in the floor. The hotel provide rainfall shower which filthy and doesn't give a good powerful rainfall. The staff in the hotel doesn't engaging at all: lousy uniforms, no greetings, lack of manner, they talk loudly in the lobby in front of guests, they put their chips and cookies in the reception counter. They just really need to improve themselves. I honestly can't believe how this hotel can be rated as 3-star

Kemudahan pengangkutan dan perkhidmatan yang baik! Kebersihan dan perkakasan begitu!