Aerotel Jeddah - Transit Hotel in Terminal 1

Ulasan Aerotel Jeddah - Transit Hotel in Terminal 1

Aerotel Jeddah - Transit Hotel in Terminal 1

King Abdulaziz International Airport T1 International Departure, King Abdulaziz International Airport, Jeddah, Makkah Province, 23635, Saudi ArabiaLihat Butiran Hotel
Aerotel Jeddah - Transit Hotel in Terminal 1
Aerotel Jeddah - Transit Hotel in Terminal 1Aerotel Jeddah - Transit Hotel in Terminal 1Aerotel Jeddah - Transit Hotel in Terminal 1
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.5/5
48 ulasan
Ulasan yang disahkan
Persekitaran3.6
Kemudahan3.3
Perkhidmatan3.4
Kebersihan3.6
Tapis mengikut:
Atur mengikut:
Semua ulasan(48)
Ulasan positif(7)
Ulasan dengan gambar/video(2)
__Zainab_P
Bilik Deluxe
Menginap pada Jul 2024
Pasangan
30 ulasan
3.7/5
Disiarkan pada 11 Ogo 2024
The room was really clean and extremely comfortable, and definitely helped given that we had a long layover. However, the service is really bad. We had to wait in a queue for about an hour just to get to the reception desk. Apparently it’s always like that so I don’t really understand the value of making reservations ahead of time. They definitely are understaffed. If they can’t hire anyone else then the least they could do is issue out tickets and have enough seating to accommodate guests so that people aren’t frustrated. Amenities are decent but there’s no dental kit or even a bin in the bathroom.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback. We’re glad to hear that you found the room clean and comfortable, which is important during a long layover. We sincerely apologize for the wait at check-in and the inconvenience it caused. We’re working on improving staffing and guest experience, and we appreciate your suggestion regarding tickets and seating. We also apologize for the missing amenities and will review this to ensure they are available for future stays. Your comments help us improve, and we hope to provide a better experience next time.
Phil D Jones
Bilik Superior Twin
Menginap pada Jul 2024
Keluarga
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 19 Ogo 2024
The hotel appears brand new and is therefore in great decorative order. However, we booked 2 single beds and was given a double bed. The room only had 1 towel and there wasn't a kettle or any tea/kettle. Also there wasn't any WiFi available in the rooms. Furthermore I had to give a deposit on entry which I thought was a bit weird given this is a hotel where people stay for a maximum of 12 hours whilst they wait for the next flight. On the positive side the staff were very helpful and the room came with 2 bottles of complimentary water. I would stay here again if I had a long connection time as it does the job.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback. We're glad you liked our decor and the helpful staff. We apologize for the issues with the room setup, amenities, and Wi-Fi. Your comments are valuable, and we’ll work on improving these areas. We hope to welcome you again during your next layover.
Karen
Menginap pada Dis 2023
Solo
35 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Jan 2024
My flight was delayed by 4 days and they took my reservation even though it was for 4 days ago. I would have had to sleep in the airport bench for 10 hours had they not been so kind. Other than the fact of the room didn't have Windows it was great thank you so much
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words. We're truly glad we could assist during your delay and provide a comfortable place for you to rest. We understand the lack of windows in the room may have been an inconvenience, and we sincerely appreciate your understanding. Your feedback means a lot to us, and we hope to have the opportunity to welcome you again in the future. Wishing you safe and smooth travels ahead!
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Mac 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jun 2024
Take our good rest before the next flight.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're glad to hear you had a restful stay before your next flight. We hope to welcome you again soon for another comfortable experience. Safe travels!
White Land
Bilik Superior
Menginap pada Apr 2024
Bisnes
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Mei 2024
good for transit
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're happy to hear that our hotel worked well for your transit stay. We look forward to hosting you again during your future travels! Safe journey!
Abdulhamid Basha
Bilik Superior
Menginap pada Dis 2023
Solo
3 ulasan
4.5/5
Hebat
Disiarkan pada 27 Jan 2024
Good in general
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're happy to hear that your stay was good overall. We hope to welcome you again soon for another positive experience. Safe travels!