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Terokai Ulasan Tetamu Hotel di Jinja

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Jinja Nile Resort
4.1/563 Ulasan
Our group of 14 were booked across 8 rooms at this resort for the last 3 nights of our stay in Uganda. We had paid for 3 nights through our tour company but left after 2 nights and booked a hotel in Kampala instead due to a multitude of problems most of which were ignored or poorly managed by the hotel. Amongst other problems we had : Missing room reservations and very slow check in process Wet/damp beds on check in Shower overflowing into bedrooms. Reported but not fixed. TV’s grainy and safes not working. Keycards stopping working Many rooms no towels. Requests for extra towels ignored The biggest problem of all is once problems were reported nothing was actioned unless it was chased up multiple times and in many cases nothing was done. This was all explained to Vishal, the Manager we spoke to when we were leaving the hotel. Although he apologised, there was no offer to make things right and no explanation as to why the service received was so poor. This is a very poorly managed hotel. Ignore the claimed 5 star rating and find somewhere else in area when visiting Jinja.

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Maklumat Perjalanan Tempatan

Harga Tertinggi€ 354
Harga Terendah€ 21
Bilangan Ulasan169
Bilangan Hotel89
Harga Purata (Hari Bekerja)€ 67
Harga Purata (Hujung Minggu)€ 67