Ulasan Songyun No.1 Hotel (Jiuzhaigou Scenic Area)
Songyun No.1 Hotel (Jiuzhaigou Scenic Area)
No.24, Group 1, Pengfeng Village, zhangzha Town, Jiuzhaigou, Sichuan, ChinaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Baik
639 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.6
Kebersihan4.5
Tapis mengikut:
Atur mengikut:
Semua ulasan(639)
Ulasan positif(608)
Ulasan dengan gambar/video(180)
Lokasi yang sesuai(150)
Dekat dengan kawasan yang indah(106)
Penyambut tetamu yang peramah(41)
Tempat letak kereta yang sesuai(37)
Penebatan bunyi yang sederhana(25)
Hiasan yang cantik(18)
Perkhidmatan penghantaran ulang-alik(17)
Pelbagai pilihan tempat makan(9)
Ulasan kurang baik(31)
Pengguna Tetamu
Songyun Exceptional Double Bed Room
Menginap pada Okt 2024
Solo
3 ulasan
2.7/5
Disiarkan pada 8 Nov 2024
The location is good. But hotel cleanliness is not the best - the bed sheets, wall and surfaces in toilet had clear stains, there was also dust in many areas. The basin tap is shaky, the shower water pressure was very very small, heating system was either too hot or too cold, no in between, I couldn’t have a proper shower. In the morning the hot water was basically not working at all I can’t wash my hands & face without freezing. The heating from the A/C system was also not effective, I still had to wear 3 layers to sleep even after setting the temperature to 30degree Celsius. There was also a power outage at night. There is no do not disturb sign/option so the staff entered my room twice before I could check out.
Terjemah
Jawapan daripada Pihak Penginapan: 親愛的旅客您好,我們非常感謝您的反饋,對於您提出的問題我們深感抱歉,但是我們真的非常希望您在遇到問題的第一時間可以聯繫前台為你解決,讓你住的更加舒心,我們對客房服務一客一換進行了核查,也請你放心,被子都是一客一換,牆上的污漬是上個客人的茶水沾上去幹了擦拭不掉確實很影響心情,針對您提出的這些細節我們都進行了深刻的反思並且已經解決,正是因為您的監督和指點讓我們不斷進步,我們會更加嚴格要求自己。再次向你致歉,祝你旅途愉快。
Pengguna Tetamu
Bilik Tamu (Katil Double) (Khas)
Menginap pada Okt 2024
Pasangan
8 ulasan
3.0/5
Disiarkan pada 3 Dis 2024
The original room given was terrible! First the key card didn’t open the room door - had to go down to the reception to get it fixed. Eventuality got the door open to find that the inner part of the door handle/lock was loose, the room smell, plaster was flaky and coming off at the bottom of walls, and there was a big big gap between the door frame that and the wall. Went down to the reception again to complain and the receptionist wasn’t very happy. She said all those things should not affect our sleep in the room. She very reluctantly changed the room after I insisted on it. The replacement room wasn’t much better. It was bigger as it was a family room, but there was still plaster coming off at the bottom of walls. There was no gap between the door frame and the wall, but the window wouldn’t close so the room was freezing cold. It was a very bad experience!
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客你好,你最初訂的是特惠大床房。房門打不開是裏面的電池有鬆動,這個問題我們都解決了,但是你還是要求要換房間。每個房間都有空調,每張床上配的都有電熱毯。而且你們還沒到酒店,我們就打開了空調和電熱毯。
boonkantamueanfan
Bilik Tetamu (2 katil) (Khas)
Menginap pada Sep 2024
Melancong bersama rakan
6 ulasan
4.0/5
Sangat Baik
Disiarkan pada 28 Okt 2024
Hotel is not much far from jiuzhaigou entrance. Appox 1.4 km. Location is near bus drop off/pick up to huanglongjiuzhai station. Many restaurant nearby.
Terjemah
Jawapan daripada Pihak Penginapan: 親愛的客户,您的滿意就是我們的最大動力,感謝您的好評,我們會繼續努力提升服務質量,讓您擁有更好的購物體驗!👍
Sutassanee Suphapattranon
Songyun Exceptional Twin Room
Menginap pada Sep 2024
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Okt 2024
The hotel is able to reach to Jiuzhaigou national park in 10 -15 mins by foots. There is a lot of restaurant nearby the hotel. The reception has a good service mind. She helped us booking a bus to Song pan and walk along with us to show where the bus station is. The room is clean. There is warmer bed for cold weather. My room is located on the 1sr floor and it's near stair so there might has people noise when they walk by. My recommendation is to stay upper floor.
Terjemah
Jawapan daripada Pihak Penginapan: 親愛的客户,您的滿意就是我們的最大動力,感謝您的好評,我們會繼續努力提升服務質量,讓您擁有更好的購物體驗!👍
Patra
Bilik Tetamu (2 katil) (Khas)
Menginap pada Jul 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 18 Ogo 2024
Very good location , friendly and helpful owner and staff. Fast response from front desk for any of your queries.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for your good comments, we are committed to your family the same service.Take good care of foreign friends, let you feel the warmth and service of China
Pengguna Tetamu
Bilik Tetamu (2 katil) (Khas)
Menginap pada Nov 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Dis 2024
Good location and good service, really worth the money.
Terjemah
Jawapan daripada Pihak Penginapan: 美好的瞬間就是看到您的評價,感謝您對酒店各方面的支持和認可,我們所做的一切就是為了讓每一位賓客有一個美好的體驗,希望本店能為您旅途中留下最温馨的一筆,松雲酒店攜全體員工祝您旅途愉快
FramMarf
Bilik Tamu (Katil Double) (Khas)
Menginap pada Jun 2024
Pasangan
2 ulasan
3.2/5
Disiarkan pada 20 Ogo 2024
That's a nice location near Jiujaigou Natural park
and near from a bus station from Chengdu
But I don't like a smell in the room I think they from a restroom
and very tiny room
Whatever I very like a weather
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您旅行再次選擇我們酒店!真誠期待您的再次光臨!
Pailin Pilaipanpruk
Bilik Tetamu (2 katil) (Khas)
Menginap pada Sep 2023
Bisnes
10 ulasan
3.2/5
Disiarkan pada 28 Okt 2023
Near valley entrance 2 km. But far from bus stations from chengdu 3km.in community area.
Cleanness is fair.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬賓客你好,您可能有所誤解了,這是九寨溝不是在成都附近