We checked in promptly at 3:00 pm after driving all day and looking forward to a hot shower and short nap before a nice meal. we were promptly told that our room was not ready yet. we sat in the lobby and waited. soon another patron came in and was told that his room was also not ready. after more than an hour we finally got to our room. decided to go to the hot tub for a while. what a surprise to find that you had to parade through the lobby and outside the building (in freezing weather no less) to access the " indoor pool area" then reverse the trip while soaking wet! What a JOKE, would have been nice to known that while booking! The facilities are very run down and in need if repair, there were cigarette burn marks all over the top of the acrylic bathtub and a big what appeared to be a cigarette burn hole in one of the bed spread. No coffee, cream, sugar, cups in room, That being said, the staff were very friendly and responsive trying to do the best that they could, obviously embarrassed by the lack of owner/manager support! to run the place correctly. What a shame that some one could own such a nice facility and building and allow it to become so run down!!!
Terjemah