Kaya Palazzo Golf Resort

Customer service is amazing , the staff is so friendly and helpful , everything from start to finish was awesome . Whatever you’re after you’ll definitely find it here . Bonus spacious room with its pool totally relaxing Variety in food

Kaya Palazzo is all you can have!We have been recived on reception by a concierge,amazing and kind person,Halil.He was everyday day on our service,providing excellent assistance.He is so kind and respectful,thank you so much !We will definitely come back because of you,Halil!Thank you,also for our restaurant servers,Ayle,Deniz,Omer .Bar staff,amazing cocktails made from Metin(beach bar),servers,Tuncay,Eray.We had a swim-up superior room,so beautiful we love it,clean,amazing and private. Restaurant food just wow,see food everyday,sushi,all king of steak(T-bone,duck,shrimps,octopus).Breakfast just cut-breathing(30 kinds of olives,cheese,fresh juices,also raw juice greens),varying of all you need,deserts and Ice cream of all kinds(Magnum ice cream),drinks Hight Tops(Grey Goose Votka,Hennessy Cognac). Service on the beach with ice coffe,fruit of all kind,ice cream.No rush on getting sun chairs,quality and excellence!Shows are ok,place for kids amazing. Minus -some parts of hotel should be renovated (hallways from our -1 rooms,)and second the flyes on the main dining room. But definitely,Kaya Palazzo the best Hotel Ever !We Will be back !!!!

Me and my family are coming here for the last 5 years, here is our review. Per total: Good hotel workers and pretty nice general hotel experience, but much worse hotel quality than 2 years ago. Good points: - Nice staff at restaurants: Vildan (❤️) was one of the nicest workers in the main restaurant. She was reserving our table every night at the main restaurant (we were 10 people) and she was very polite and hard working. Also Deniz was a great waiter at breakfast and lunch restaurant. - Room cleaning was good every day. - Beautiful hotel and everything you need is easy to find. - The sea area was very nice, also the pool are was nice - The food at the street food restaurant was better this year - The a la carte restaurant was amazing, but of course, it was extra charge Bad points: - Compared to 2 years ago, the hotel entertainment became very bad. No more parties on the pier, no more events at the pool bar (like live concerts, karaoke, or bingo). No one called us to play games like boccia or darts, we had to find those events ourselves. - There was only one after party at beach bar, which ended at 1 am and the music was so so. - every year I did pilates or yoga, this year the activity was not made anymore. - the hotel was waaay too crowded…fully booked. The staff couldn’t handle the amount of people. We barely found places to stay in the lobby or at the beach (unless we woke up at 6-7 am to occupy sun chairs). - Some problems with cleaning - for example, a kid pooped near the pool and we told the stuff about it, they made photos, but the next morning the poop was still there. We didn’t enter the pool that day - 2 years ago we had aprons on every table, this year this was not anymore. Also, we asked for an apron at lunch and the waiter gave us the apron from another table that just finished eating without cleaning or changing it. - there were adults that stayed with their shoes on the couches of the lobby, and the hotel stuff said nothing about it.

Amazing all inclusive resort! Has everything you need and more. Suitable for all ages and all ages of kids. Happy to recommend and go back again! We loved it and our 3yr old also loved it. Plenty for kids to do and lots of relaxing time for parents and adults. Food is amazing!

Wow! We had the best holiday at Kaya Palazzo. Our whole experience was great from start to finish. We were welcomed on arrival with attentive and friendly staff and this continued throughout our stay. The pool areas were great and the roller boot staff were brilliant. We went with our two daughters aged 12 and 10 and they loved it too! There was plenty for them to do throughout our time there. There is nothing I could find fault in, the food was amazing with the additional restaurants from the buffet giving exceptional service and delicious food! Our room was so clean and spacious for the four of us too. A big Thankyou to Veli the guest experience agent who was so helpful when we were checking out and requiring a room to change in. I can honestly say we had the best time and will definitely be returning. Xx

Hi it was a family trip for Kaya palazzo in Bayram the hotel was good some of the restaurants services wasn’t that good but the beach and other activities was nice specially there was a guide in the volleyball her name is Ksenia she was really good well-spoken and her way of talking with my little brothers was very nice we really enjoyed the activities because of her. Thank you for the nice trip

Had the most amazing time at Kaya Palazzo. Saw the wonderful reviews and they couldn't be anymore true! Amazing service from Emre and Mehmet from the entertainment crew who made our stay even more enjoyable. The food in the buffet was absolutely amazing (I'm a picky eater), the pools were great and the beach was amazing. We enjoyed the darts game as it was very fun and I even won a bottle of champagne! The staff were overall really friendly and welcoming. Would 100% recommend Kaya Pallazo to others.

A lovely resort, felt so relaxed the entire time. All the staff are hospitable and attentive, especially the entertainment crew Emre and Mehmet. The buffet is very high quality with a huge selection of food and lots of fun activities to do like darts and volleyball. The entire resort is kept very clean and to a high standard. I would definitely consider coming here again.

We have had a superb time at Kaya Pallazo Resort with our family. Absolutely brilliant for the children, the Al La Carte restaurants are absolutely superb and the food in the Al La Carte is amazing. Some of the food in the buffet I would say could be a lot hotter, the chips were always cold. The staff on the WhatsApp group including Ece were brilliant for helping us with anything we needed. The children’s centre over 2 floors and the water park was brilliant. The evening shows were superb. Overall an amazing stay from the hotel. I believe the below comment regarding the games center is valid but apparently they are a seperate company to the hotel. I would not recommend using the Games Center room (arcade) they are the biggest scamming thief’s and they should be removed from the hotel.