Pengguna Tetamu
22 September 2024
We went late June and we had one of those rooms with the private pool. Of course, like all hotels now days, the beds for the kids where in the living room. The one was the sofa and the other was a not that comfortable single bed. The bedroom was large and so was the bed. Still, I do not understand why the pillows only came in one size, large. The bathroom was big enough with a nice walk in shower. There was a big closet for clothes, but a really small refrigerator. I mean you could not fit a large water bottle in there. Like in many hotels, they offered free coffee but like no good hotel I have been to lately, they offered filter coffee not espresso. Not good filter coffee, and that goes for the tea too. Another disappointment. The small yard with the pool was nice, but accessible by others. I mean, there you are swimming or just lying there with your family, and there were people going through the far end of the yard. Why? I can understand for safety reasons, but that is why there was another entrance from the pool side. Our yard and pool where exposed to the sun all day. An umbrella would have been useful. The pool was big enough for the kids and you can have lots of fun. But the cleaning system was not on all the time. Thus, if you wanted to take swim early in the morning or late at night, then you had to swim with leaves, dead bugs and little trash. Furthermore, the door that gave access to the pool's mechanism was not locked, so everyone had access to it, even kids. Now, let me say that I am complaining a bit because this is a relatively new 5 star hotel, and one should have expectations for it, especially with the money required. Let me continue. In general, the room was clean and comfortable. The wifi was OK as far as speed and stable, but the password was not safe enough. Also, it is 2024, so USB outlets are a must. The hotel pool was nice and big enough. There was enough space for everybody and there was distance between the umbrellas. There was also a life guard, that also served as the man in charge of the towels, but also a very pleasant and friendly individual. But the sunbeds were from the 1980s and not comfortable, while some of the chairs were broken. That was unacceptable. The beach bar/restaurant was nice enough. There was a wide selection of things to drink and eat, and the prices were reasonable, while the portions were large. The only thing we did not like was the freddo cappuccino, but taste is a relative thing. Now, I cannot say the same about the breakfast. Although there was a wide selections on things to eat and drink, the quality was not always good enough. And if someone from the hotel is reading this, if you offer pancakes, that you should have maple syrup. I mean they had, but I had to ask for it every day. The people working there were really friendly, eager to help, and despite their obvious workload they were not grumpy. And this was the only thing that was 5 star. The hotel is situated at the
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