Pengguna Tetamu
18 Oktober 2023
It used to be a good hotel. But now it's a terrible experience, The room is spacious, but most of facilities are bad. the door is open without a card so security is zero, moved to another room, the hot water is not working, and the AC is leaking water. after a long day they fixed hot water, then next day it came back cold. The service team is not professional at all, here is some question and their answer. the door is not closing? you can close it from inside :) what if I want to go out !!! The hot water stopped again? you should wait 10 mins open until it get hot!!!! and by the way I kept it open for 15 mins losing water and still cold:)
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