Pengguna Tetamu
8 Jun 2024
We are currently staying here. We booked the Radisson as a last minute mini honeymoon because it has a good name. We paid for a standard room which already was not cheap. We were put in a room in the “block B” which is behind the main building and treated like a separate entity, something not mentioned anywhere on their website. Upon arrival we both agreed the hotel did not seem like a 4-star but more like a 3-star, today I think even less. The walls are thin, it is so noisy, we hear people talking and shouting. Since yesterday we have had no hot water and no WiFi. I told reception this morning and they said “yes in block B we only have solar panels so yesterday was cloudy so there is no hot water” and “in block B the WiFi signal is not good, but it works here”. I said no, there is no WiFi at all, it disappeared last night and never came back and he said “oh I will tell someone” but there is still no WiFi. We paid €850 for 5 nights in a 4 star hotel, I think the minimum you could expect would be hot water and WiFi. The staff don’t seem to care at all. There is one girl who works the evening shift in reception who is very nice and has helped us with booking restaurants.
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