Earl's Regent Hotel

Ulasan Earl's Regent Hotel

Earl's Regent Hotel

40/1 Deveni Rajasinghe Mawatha, Anniewatta, Kandy, Central Province, 20400, Sri LankaLihat Butiran Hotel
Earl's Regent Hotel
Earl's Regent HotelEarl's Regent HotelEarl's Regent Hotel
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.1/5
Sangat Baik
56 ulasan
Ulasan yang disahkan
Persekitaran4.1
Kemudahan4.1
Perkhidmatan4.1
Kebersihan4.1
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Semua ulasan(56)
Ulasan positif(38)
Ulasan dengan gambar/video(7)
Ulasan kurang baik(11)
Pengguna Tetamu
Bilik Deluxe Bertiga
Menginap pada Nov 2024
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Dis 2024
Stayed in room 600 which was amazing. Restaurant was good. Outside areas are very nice. The rest of the hotel common areas seem dated. Staff are very friendly
Terjemah
Pengguna Tetamu
Menginap pada Sep 2023
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Okt 2023
This is our second visit to this hotel this year and we will always stay here when visiting Kandy. Excellent hotel with great food, personalized service, extremely friendly staff, clean and big rooms with great views. Great team taking care of the hospitality industry well so the guests will keep returning to this wonderful location. Cheers to Earl Gunasekara and his super team at this hotel.
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IGNATIUS
Double or Twin Double or Twin Deluxe
Menginap pada Ogo 2024
Pasangan
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Sep 2024
Fantastic hotel. Location is good. Breakfast was a bomb
Terjemah
Pengguna Tetamu
Menginap pada Feb 2022
Melancong bersama rakan
4 ulasan
4.5/5
Hebat
Disiarkan pada 6 Mac 2022
Great service. A 3 star hotel that has the attempted services of 4 or 5. Rooms are a very great value. Clean and has everything you need. Restaurant and bar are a bit overpriced and distance to central Kandy is far if that is a concern.
Terjemah
Wanxiangouyangzhen
Menginap pada Sep 2023
Solo
16 ulasan
4.2/5
Sangat Baik
Disiarkan pada 5 Okt 2023
康提是個山城,房子基本上都是依山而建。這個酒店其實像個度假村,在河邊,旁邊沒啥景點也沒啥住户。河水流急,花香鳥語不絕,聲音還挺熱鬧的。一到晚上,酒店附近烏漆嘛黑,找個小超市買個東西都至少三公裡外。住宿樓好像是三四層,花園裡有個小的游泳池,坐在陽台上滿眼是翠綠的山景和花園景。一大早出來溜達,拿手機拍了得有二十種不同的花!美中不足是房內設施比較老舊。
Terjemah
Shuangyezaijianghu
Bilik Deluxe Bertiga
Menginap pada Jun 2024
Keluarga
33 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Ogo 2024
自助晚餐很好吃,還有燒烤,終於安慰了我的胃,價格也不貴,房間挺好,服務也不錯
Terjemah
Dashan93208
Menginap pada Sep 2023
Bisnes
24 ulasan
1.0/5
Disiarkan pada 31 Dis 2023
非常糟糕的酒店,基本設施都沒有!服務人員素質低,根本沒有服務理念。強烈鄙視這個酒店!性價比超級低,不能去住!!!
Terjemah
Shizhanghailiang
Menginap pada Nov 2023
Bisnes
92 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Dis 2023
還不錯,就是位置很偏僻
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virushka r
Menginap pada Ogo 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 12 Sep 2024
Beautiful views from the balcony in the rooms. Huge beds and good size rooms. Bathroom was abit old and mouldy also didn't have hot water but it was sorted out timely. The buffet dinner was very nice and great ambience we ate outside by the pool side view. People very helpful and friendly
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Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the stunning views from your room and the poolside dining experience! It’s great to know that our spacious rooms and comfortable beds added to your comfort, and that our team made you feel welcome with their helpful and friendly service. We apologize for the inconvenience you experienced with the bathroom and hot water, but we’re glad it was resolved quickly. Your feedback is valuable, and we’ll be addressing the bathroom issue to ensure a more pleasant experience for future guests. We hope to welcome you back soon for another relaxing stay with even more improvements!
marcsJ2763DI
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 29 Ogo 2024
Very nice and quiet hotel with nice pool and spa, excellent buffet for dinner and breakfast and nice view to the mountains. We spend only one night here but enjoyed the calmness and the good food as well as to relax at the pool. Will come back if we are in Kandy. Late Check out was possible.
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JuWeber92
Menginap pada Jul 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 28 Ogo 2024
Very cosy and modern hotel with an amazing view and a good location. The singhalese food variation was a bit low in comparison to other hotels. The food covers a wide spectrum of European and Asian food and the quality is good. The personal is very friendly and especially Angi made our stay here even more comfortable and convenient.
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Ameesha S
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 28 Ogo 2024
I went for a dinner with my mom to celebrate her 50th birthday. I ordered a meet meat pizza and a nasi goreng and it was beyond delicious and they made us a wonderful scrumptious bento cake. It was janidu who served us and his service was absolutely amazing. Thank you so much earl’s regent for making this night lovely.
Terjemah
Nomad38970143579
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 27 Ogo 2024
The hotel room was clean, nice and spacious.Breakfast is delicious The staff were friendly and helpful especially Mr Ruwan,who arrange surprise birthday party for my mum. Really thankful to him and for all staff in Restaurant . The location is just perfect for a walk around the city centre."
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Pengguna Tetamu
Menginap pada Jan 2025
Solo
1.0/5
Disiarkan pada 25 Feb 2025
My tour company booked my reservation over 2 months ago. My tour guide called the hotel this morning as well. However, when we arrived, the very disornagized hotel staff claimed they had no record of my reservation. The tour company owner got involved to resolve this issue but to no avail. The hotel staff kept us waiting, without explanation, for over 20 minutes, at which time, the my tour company secured.me a room at another(better) hotel. The hotel staff offered no apology for their oversight, and that is completely unacceptable.
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Pengguna Tetamu
Menginap pada Jan 2025
Lain-lain
1.0/5
Disiarkan pada 23 Feb 2025
Front desk team is a fraud. They give wrong information each and every time. Heard of upgrades in hotel but never heard of downgrade and they did the same to us. Safety latch broken, pics attached. House keeping number not working. Room filled with flies. Trying to attach videos but unable to do that. They say it's hotels policy. Requested for packed breakfast at night before departure as having early flight. First they denied but when spoke to restaurant main chef, they said they have menu at the reception and we can choose. When at reception, they denied that there is no such menu. On letting them know about my chat with chef they then accepted that there is a menu. Within half n hour of asking (10 PM) for packed breakfast at 6:30 in the morning, as I got to know that my flight got delayed, I called the reception and informed that we will have breakfast at the hotel and no need for packed breakfast. Mr Bilal from the front desk told me that your breakfast has been packed and if you eat at the restaurant it'll be chargeable. Just imagine a 4 star property packing fresh fruits and veg sandwiches a night before. Upon inquiring with the Restaurant they said they haven't started packing and they will pack it in the morning. Upon informing the same to front desk and complaining about the issue they accepted there fault. No much food options for Indians. Pathetic house keeping services. Had to wait for water bottles for an hour. Restaurant service was awesome and they were the only ones who were on their toes. In 2 nights stay still door safety latch broken, house keeping call not working. Overall experience was very poor. Not a 4 star for sure in terms of service and behaviour of front desk. Not at all recommended. Will recommend Earls Regency instead.
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