Hotel berhampiran SHOPPING & STALLING, Kansas City

Booked it last minute due to bad weather and road conditions expected for our drive home from a chiefs game. The check in experience and parking went great. The bathroom door was a slide style and wouldn't stay shut or lock..so that was annoying. Other main thing I feel worth mentioning was the walls are on one side of us and 2 guys(brothers or bffs?) Full on arguing and slamming things starting around 4am. I didn't feel like the front desk could do anything 😕 so I silently suffered. Good things..parking was nice and close, breakfast was sooo good, and the food service attendant was really patient and helpful with everyone! We would be hesitant to stay again based on noise levels,or pack some ear plugs.

생각보다 깨끗하고 괜찮았습니다. 위치는 조금 애매하지만 대부분 차로 이동하니 상관없고 방이 생각보다 넓고 좋습니다. 하지만 화장실에 욕조는 없어요

The check in was very good, an agent with a spontaneous smile assigned us a very quiet room with a beautiful view. The super clean room, with everything you need, excellent bed, towels, amenities, we didn't have to request anything. Delicious dinner, reasonable price, convenient parking in the building, very good service.

We really enjoyed our stay at this hotel. The service was outstanding and the facilities were beautiful. We shared a meal at the breakfast and it was quite nice.

Great location, amazing staff, beautiful building. Easily walkable downtown and trolley access plus a cute bar down stairs

Our entire stay was perfect. Great location. Extremely comfortable beds. Staff was very friendly and helpful. We will definitely be staying here again and recommending to our friends and family.

怎麼説呢，這個酒店蠻有意思，就是吧，所有東西都一應俱全，但都不是質量特別過硬的東西，就好像是那種拼夕夕買來的小商品，你能説他沒有功能吧，他甚至給你配了個咖啡壺（能當熱水壺用，在阿梅利卡真的感天動地了），然後沐浴香皂香波也一應俱全（沒有牙刷拖鞋，但是比在紐約同等價位的酒店好太多了，還有四份咖啡紅茶，恍惚回到國內）；你説他面面俱到吧，確實就是能用的程度，裝修也很一般，就好像是懸在及格網上搖搖欲墜，但確實及格了，還有點詭異地貼心 關於地段，我就是沖美術館去的，所以覺得挺方便的，走路十五分鐘，沿途都是住宅區，草地house的，沒啥問題；但是酒店正門似乎是一條主幹道，我週六晚上住進去的，一點多鐘有人飆車，發動機響得厲害，非常介意的人注意一下（我倒是還好 關於早餐，見圖，基本上是除了酸奶我能拿到的所有品類，這個價格我反正是不挑的，看接受程度

當地比較好的酒店，因為是商務出差，疫情前就是一直住在這裏。 整體環境滿意，酒店服務也很周到，時隔幾年的再次光臨。

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

Room smelled funny yet spacious. Even though it said breakfast was included all they had was bread and butter, some muffins, and coffee. Hotel is located near Airport and with short distance.