Hotel berhampiran Soka Gakkai International-USA, Kansas City

Great location, amazing staff, beautiful building. Easily walkable downtown and trolley access plus a cute bar down stairs

作為典型的大車店，希爾頓惠庭套房酒店(Home2 Suites by Hilton)硬件設施普遍較新，服務管理水平比較穩定。內部設施定位中檔家庭出遊，冰箱、微波爐、鍋碗瓢盆一應俱全。停車免費。疫情期間，早餐可以拿回房間或外帶，服務很人性化。這一家保持了該品牌的一貫水準，值得入住～

Our entire stay was perfect. Great location. Extremely comfortable beds. Staff was very friendly and helpful. We will definitely be staying here again and recommending to our friends and family.

怎麼説呢，這個酒店蠻有意思，就是吧，所有東西都一應俱全，但都不是質量特別過硬的東西，就好像是那種拼夕夕買來的小商品，你能説他沒有功能吧，他甚至給你配了個咖啡壺（能當熱水壺用，在阿梅利卡真的感天動地了），然後沐浴香皂香波也一應俱全（沒有牙刷拖鞋，但是比在紐約同等價位的酒店好太多了，還有四份咖啡紅茶，恍惚回到國內）；你説他面面俱到吧，確實就是能用的程度，裝修也很一般，就好像是懸在及格網上搖搖欲墜，但確實及格了，還有點詭異地貼心 關於地段，我就是沖美術館去的，所以覺得挺方便的，走路十五分鐘，沿途都是住宅區，草地house的，沒啥問題；但是酒店正門似乎是一條主幹道，我週六晚上住進去的，一點多鐘有人飆車，發動機響得厲害，非常介意的人注意一下（我倒是還好 關於早餐，見圖，基本上是除了酸奶我能拿到的所有品類，這個價格我反正是不挑的，看接受程度

This hotel is on the National Registrar of Historic Places and in a historic area of KC. This creates a nostalgic vibe. The hotel gym is adequate and lots of shops and restaurants are nearby within walking distance. Overall I had a great stay.

Great place to stay, room wise. Overall, the entire hotel was clean, organized, and well kept. They have a small pool though and it was cold. Management said they would check the heater. No hot tub either but all in all we enjoyed our stay.

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

With all of the hotel choices near the Kansas City airport, I should have been able to make a better choice. We live in the KC metro area and were scheduled to fly out that morning, but after a number of delays our flight was canceled. We were booked on the same flight the following morning and decided to stay near the airport instead of going home since we'd used a car service to get to the airport and it just seemed like less hassle. We arrived at the hotel a little after noon and were told we couldn't check in until a room was cleaned. Given that checkout is at 11, I assumed that it wouldn't be all that long until a room was ready. I checked in with the gal at the front desk a couple of times and was told that she was waiting to hear from housekeeping. I asked if she couldn't initiate the contact and she indicated she'd do so, though never did. I even found the second floor cleaning crew who told me that all the rooms on the second floor were cleaned. Normal check-in is at 3 and a little before 3 I was called to the front desk to check-in. I honestly can't see a valid business reason to keep people waiting in the lobby until 3 if there's a room ready. Thankfully, not every hotel does that. There certainly wasn't anything in the lobby on which we could spend money, with the possible exception of a pop machine. This forced wait is the primary, but not the only reason, I'll ever stay at one of these properties again. Calling the room a ”suite” is laughable. It appeared to be pretty much an average size motel room. I guess what made it a ”suite” was a curtain in the middle of the room that could be pulled to divide the bed area from the rest of the room. The curtain only pulled about 75% across the width of the room, no it's not like there's any sense of privacy on either side. Also, for some reason that evades logic, the TV is on the end of the room with the bed, so it's not like someone could watch TV without disturbing someone who is sleeping. The pillows were very, very soft and not suitable for side-sleepers. The towel were very thin and the water pressure very low. There were other minor deficiencies that, while not critical, show a significant lack of attention to detail and a failure of supervision. My apologies for not having photos to share. Thanks for reading. If you've found this to be helpful, I'll appreciate a thumbs up below.

Room smelled funny yet spacious. Even though it said breakfast was included all they had was bread and butter, some muffins, and coffee. Hotel is located near Airport and with short distance.