HOTEL LEISURE Kaohsiung

Second stay in this hotel, absolutely great experience.

Would have been a great experience and stay at this hotel but was ruined on our last day 👎🏻 Upon check in, we were informed by a service staff that guests are free to head to the level with refreshments to DIY our own drinks such as coffee and tea. We did so on our first day with no issues. On the morning of the checkout, we proceeded to do the same thing and the plug was not switched on yet so we switched it on and made our cup of morning brew before setting off for the day. Shortly after, one of the male service staff came to our room and told us that we damaged their coffee machine even though we did the same thing the previous day and got our drinks. He accused us of damaging the machine and demanded for us to compensate for the machine. He spoke to us in a very sarcastic tone when he tried to show us that it was impossible that we managed to get coffee out of the machine even though we have pictures to prove we did get coffee and our cups to prove it. He later said that the machine was actually already faulty but they didn’t put a ‘out of service’ sign because it was still working - caught on video. It was when we were leaving the hotel that then then added the print out and stuck it onto the machine. Off video, he also told us that as guests visiting Taiwan we should know better to speak and understand Chinese completely which was not necessary. We are Chinese speakers but just our native language. It was very rude and uncalled for. It is not fair that we as guests were asked to compensate for something that was already faulty to begin with when guests are told at check in that we should help ourselves to anything we want there. Extremely disappointing and unpleasant experience. A warning to guests to be careful before using their amenities because they might ask you to compensate for something that was already broken/faulty from the start ⚠️

房間的角落有一個糖果袋沒清理乾淨 入住4人房空間沒有很大 需要自行找停車場停車 雖然有補助停車120元 但是我從下午三點停到隔日早上9點 停車費是420元 其實也是蠻貴的 冷氣的出風口設計的很奇怪 風口下的床很冷 但是另一張床卻很熱 沒有感受到風 優點是離前金捷運站很近 走了沒有3分鐘就到了 可以搭捷運去駁二 整體只能說普通

訂的是一張大床，實際上是兩張單人床併在一起，check in 的時候也有先告知，房間乍看是乾乾淨淨但交貨還是有些灰塵沒有清潔到，小沙發墊下面有使用過的拋棄浴帽沒有清潔到，發現時感覺有點尷尬到底要不要提出要求換房。考慮到CP值還是覺得可以接受～

地點市區且一樓門口可停三輛車，房間大算安靜床還蠻舒服！！下回出差會考慮入住！24小時的櫃台可入住或退房

房間隔音不錯，床很好睡，整體CP值高，交通也蠻方便的，如果下次有機會再來高雄工作還是會選擇這間飯店，