Hotel Mesra keluarga di Karlovy Vary

位於卡羅維發利小鎮極好的位置，酒店歷史悠久，服務規範到位，前台和客房服務周到細心。早餐菜品一般但服務到位。衞生整潔。值得推薦。

The building is impressive, enthroned up on the east hillside of Karlovy Vary. Habsburgian vibes reminiscent of ancient days. Imperial is in good condition and nicely renovated. The scale of the building is huge and dimensioned for thousands of guests. Walking around takes quite a bit of time but with lesser amount of guests than the mentioned thousand, it feels quite lonely to stroll the corridors... The public areas are mostly beautiful, but the five official stars... no, unfortunately not. What is lacking? Well, the scale of the property demands to keep it running. To keep it running you have to have a lot of guests. Thus, you have to attract people who not usually are in the ”five star category”. And so they (try to) do. Many things turn to ”cantina” standard in respect of both the reception and ”handling” of the guests and the dining options. Very tired staff at check in. One example: in the main lobby there are only two elevators, whereof one at our visit was out of order. Another elevator in another part of the hotel did not serve all the floors. Nah.... Rooms are renovated and just fine. All amenities and a good night's sleep in comfy beds. Nice with a small balcony. For those having some sort of boarding agreement, dinner is served as a buffet dinner in the magnificent ”Prague restaurant” with lavish decoration. A buffet is hardly a concept in a real five star hotel and we consequently had dinner in the more intimate ”Restaurant Paris” - see my separate review. In ”Prague” breakfast is also served, which proved to be a great gathering of all the hotel guests at the same time. More like a school cantina than a five star hotel. Everything in place though, and most thing you would want is there to find. Queues to the coffee machines... Parking was ”doen the hill” and we ended up parking on a tennis court (!). OK - no problem, but not in the ballpark of attending staff helping you with the parking facilities. Staff correct and polite. But very stiff. And tired. Many steps behind service of a true 5-star. It's about price/performance. We had the opportunity to stay at three different hotels at Karlovy Vary during our stay. And one of those was the Grandhotel Pupp, which we considered to be much more lika a true five star. AND they are/were cheaper! So, you may well stay at Imperial, just for the sake of the building's eminent history and athmosphere. But be aware that days gone by since the turn of the century does not apply in the respecto of ”grand” anymore.

I was so dissapointed... I thought that paying a place a bit expensive will give me finally a good customer experience in the Czech Republic, but the staff poorly spoke english and they did not try to be nice. There was one girl in reception that spoke good english and was really nice and even told me happy bday (the only one ) but the worst thing: I paid 50EUR for a ”bdaySet” because it was my bday, I saw photos of the bday set, it looked pretty so i said why not... when I arrived to the room, it was just a bottle of champagne and a cake... nothing else, not balloons like in the photo or anything else, oh, a couple of flowers... The psackage said that I will receive 3 procedures per day, I stayed 2 and I received only 3, one is a very nice Thai massage, but the other 2 ones, not worth it... If you dont speak russian or german and have money to spend, I recommend you to pay a hotel in downtown, this place is quite far, and the elevators.... be ready to wait long time...

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

Stayed here for a few nights for work during the 57th Karlovy Vary Film Festival. I liked this hotel although it was pretty hard to judge it properly as the entire place was PACKED due to the film festival with all areas and many floors of the hotel being used by companies and displays. It is a bit of an oddity in Karlovy Vary as it's a modern 15 floor tower / conference centre in a town full of Czech old world buildings (I can only imagine the uproar when they planned it). So it's a hotel that also has Spa / Medical Treatment / Swimming pool, thermal pool / pool party / conference centre and restaurants. It seems to be modern by local standards - I was in a superior room with a balcony on the 13th floor with great views. The room had all the mod cons available in most decent hotels, good wi-fi, USB Power outlets, nice firm bed, good regular housekeeping. One thing I noticed was that the beds didn't have a separate sheet, only a fitted sheet and then a throw over dooner - no big deal, just different. Downstairs restaurant doing breakfast / lunch / dinner with a lot of options and really good wait staff. There's a large separate building (accessed by hill climbing elevator) that has an outdoor heated pool, thermal pool, saunas, change facilities - there was also a Pool Party with DJ, bar etc on the weekend days / nights (I assume that's just in summer or just during the film festival). I believe you get complimentary access to the pools /saunas for a couple of hours every day of your stay - I used it every morning for laps, it was great. In the pool complex there's also a decent restaurant with amazing views. As I said, the place was packed and the staff all seemed to handle it well. Everything you could want outside the hotel is a short walk away and there's SO many restaurants / bars etc to choose from. Karlovy Vary wasn't on my list of places to visit, but now that I've been there I'd consider going back.

I visited this medical Spa without a hotel reservation, in order to get some relaxation, treatment and other possible activates that may be beneficial for the body and health. it was June 2023 after I found the castle Spa closed. I spoke to the reception who told me that they don't have any medical offers like the castle spa, but they only treat the patients that staying at the hotel depending on the condition they came for. Anyway, they allowed me to enter the medical spa and see what possible procedure I can have. They choose for me 6 procedures as per the availability and don't need a doctor consultation. I remember 3 of them which were… Thai massage – Oxygen therapy – Bubbly Magnesium bath.. In additional to use the Sauna, steam and swimming pool. Anyway, they allowed me to enter the medical spa and see what possible procedures I could have. They chose 6 procedures based on availability and don't require a doctor's consultation. I remember 3 of them were... Thai massage - oxygen therapy - magnesium bath.. in addition to using the sauna, steam and swimming pool. My impression after I finished: »it's really doesn't worth it« The place is very cool, clean and amazing like a palace. The staff was very very helpful, polite and nice talking. I really thank you all. Treatment, or let's say procedures – activities. Etc. - the ones I got were very ordinary and neither I nor my body needed them. I regretted not getting the two-hour Thai massage session available in the designated Thai shops within the town, along with all the other services attached to it. it will be better, comfortable and satisfaction.

Terletak di Karlovy Vary, Hotel Malé Versailles berada di kawasan bersejarah, dalam lingkungan 5 minit berjalan kaki dari Simpanan Semula Jadi Hutan Slavkovsky dan Gereja Ortodoks St. Peter dan Paul. Hotel ini berada 0.1 km dari Dvorakovy Sady dan 0.7 km dari Taman Colonnade.Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Kemudahan tambahan di hotel ini termasuklah bantuan pelancongan/tiket, tempat berkelah dan gril barbeku.Nikmati juadah di Malé Versailles, atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik di hotel. Sarapan bufet disediakan pada setiap hari dari 7:30 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 13 bilik tamu yang menampilkan peti sejuk dan Televisyen Plasma. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.

Das Hotel liegt außerhalb von Karlsbad, direkt an einem Golfplatz. Ausreichend kostenlose Parkplätze direkt vor dem Hotel vorhanden. Check-In (auf englisch) war freundlich und unkompliziert. Unser Zimmer (Superior mit Balkon) war ansprechend und sauber. Der möblierte Balkon war leider nicht nutzbar, da voller Schnee... Bad mit ebenerdiger Dusche und kostenlosen Pflegeprodukten. Zimmerausstattung ansonsten normal (TV, WLAN, Minikühlschrank, Bademäntel, Slipper) - kein Safe, kein Wasser/Tee/Kaffee. Wir hatten Halbpension gebucht. Keine Sterneküche jedoch sollte hier für jeden etwas dabei sein! Frühstücksbuffet: ausreichende Auswahl an Speisen - Wurst, Käse, Spiegeleier, Brot, div. Gemüse, Saft aus Automat, Tee und Kaffee sehr gut. Abendbuffet: ebenfalls ausreichende Auswahl an Speisen - Salat, Suppe, 3 versch. Hauptspeisen (z.B. Hackbraten, Hühnchen, Fisch) dazu diverse Beilagen (Nudel mit versch. Soßen, Reis, Kartoffelpüree, Gemüse), Nachspeisen. Getränkepreise völlig in Ordnung. SPA Bereich: Abgesehen von zu wenig Handtüchern - 5 STERNE Schwimmbecken (ca. 28-29°C) mit Massagedüsenbereich. Rundherum bodentiefe Panoramafenster. Die Liegen könnten bei Vollauslastung knapp werden. Separat davon gibt es noch 4 verschiedene Saunen und einen Ruhebereich mit Liegen - alles sehr sauber und gepflegt. Dampfbad funktionierte leider nicht. Fazit: abgesehen von ein paar Kleinigkeiten ein schöner Wellnessaufenthalt mit super Preis-Leistungsverhältnis. Wir würden wieder buchen.

Terletak di Karlovy Vary, Slunecni lazne berada dalam lingkungan 15 minit berjalan kaki dari Simpanan Semula Jadi Hutan Slavkovsky dan Karlovy Vary Museum. Pangsapuri ini berada 0.8 km dari Diana Cable Car dan 1 km dari Teater Perbandaran Karlovy Vary.Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam.Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 11 bilik tamu, yang menampilkan dapur dengan peti sejuk dan dapur. Televisyen skrin rata dan pemain DVD disediakan untuk hiburan anda, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro, manakala pengemasan disediakan setiap minggu.

Apabila anda menginap di Parkhotel Carlsbad Inn di Dalovice, anda akan berada di sungai, dalam lingkungan 5 minit memandu dari Ohře dan Air Mineral Mattoni. Hotel ini berada 3.7 km dari Muzium Jan Becher dan 3.7 km dari Karlovy Vary Christmas Market.Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk tab spa, sebuah gelanggang tenis terbuka dan sauna. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat simpanan peralatan ski.Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:30 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 38 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi menampilkan tab mandi atau pancuran, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon dan langsir/tirai gelap terus, manakala pengemasan disediakan setiap hari.