Hotel berhampiran Karlovarské podzemí, Karlovy Vary

Wir waren auf der Suche nach einem hundefreundlichen Hotel, was die Auswahl oft schon wieder ein bisschen einschränkt. Beim Hotel Palacky überzeugten hauptsächlich die Lage und das Preis-Leistungs-Verhältnis. Das Hotel befindet sich in traumhafter Lage direkt in der Stará Louka, der ”Flaniermeile” Karlsbads. Sowohl die berühmten Kolonnaden als auch der Eingang zur Seilbahn Richtung Aussichtsturm ”Diana” befinden sich fast um die Ecke. Schlafen konnte ich in den Betten erstaunlicherweise sehr gut und kann mich den Beschwerden zumindest in diesem Punkt nicht anschließen. Nun zu den Punkten, die leider negativ aufgefallen sind: Zum Check-In war die Rezeption nicht besetzt, unser Schlüssel lag zusammen mit einem Infoschreiben auf dem Tresen - das ist zwar unkompliziert, jedoch hätte jeder einfach hereinkommen und in unser gebuchtes Zimmer ”einziehen” können, da nichts vorgezeigt oder kontrolliert werden musste (wie auch?!). Das Zimmer selbst war groß und verfügte über einen zusätzlichen Flur und getrenntes Bad und WC - was ich persönlich sehr komfortabel finde. Leider wurde das Zimmer während des gesamten Aufenthalts nicht gereinigt. Es muss nicht jeden Tag ein Großputz stattfinden, das macht man zu Hause schließlich auch nicht. Auch das tägliche Wechseln der Handtücher finde ich unnötig. Aber wenn man einen Hund dabei hat und das gesamte Zimmer mit Teppich ausgelegt ist, wäre ein wenig Staubsaugen schon angebracht gewesen. Auch der Müll sollte geleert werden, denn es gab für das gesamte Zimmer lediglich einen kleinen Hygieneeimer in der Toilette - dort musste dann notgedungen alles entsorgt werden, was an Abfällen anfiel. Der Vorrat an Toilettenpapier sollte auch zwischendurch einmal kontrolliert und bei Bedarf aufgefüllt werden. In der Fensterscheibe unseres Zimmers entdeckten wir einen ziemlich großen Riss - gefährlich und unansehnlich! Was allerdings täglich gereinigt wurde, war das Restaurant welches sich im Hotel befindet. Dort wurde täglich zur Frühstückszeit gestaubsaugt, sodass man während des Essens immer dem Lärm ausgesetzt war, da sich das Restaurant - mit offener Decke - direkt unter dem Frühstückraum befindet. Selbstverständlich ist es lobenswert und auch akzeptabel, dass täglich gestaubsaugt wird, allerdings frage ich mich, ob man das nicht absprechen und anders planen kann. Frühstück gab es bis 10 Uhr - vielleicht kann man zuerst andere Tätigkeiten verrichten und ab 10 Uhr staubsaugen? Durch die Raumaufteilung des Hauses hat man zwangsläufig den Eindruck, dass direkt neben dem Esstisch gesaugt wird. Das Frühstück war in Ordnung, man sollte in dieser Preis- und Hotelkategorie auch keinen Luxus erwarten. Es war ausreichend Auswahl vorhanden, es wurde immer nachgefüllt und man wurde satt - zu Hause habe ich auch keine 5 Brotsorten vorrätig, die ich täglich serviere. Ein bisschen mehr Auswahl an Obst wäre jedoch schön gewesen (es gab täglich Äpfel, aber mehr auch nicht). Leider gibt es keinen hoteleigenen Parkplatz - das sollte man

My wife and I lodged one night at this hotel, while travelling. The room was excellent and rather large. The place is quite big, so getting from the reception to our room and vice versa was a bit complicated, also because you have to use your access pass every time you take an elevator. The receptionists are not sufficiently fluent in English, or don't speak English at all. They did not suggest that I could speak German instead. The breakfast was very nice, with ample choice. The dinner procedure was a bit special... we gave our room number at the restaurant entrance desk and made our choices from the menu. There was no bill or receipt at the end and no signature asked. When I asked the restaurant personnel for the bill, they didn't understand. The drinks, in our case a bottle of wine, were provided by the bar in the room next to the restaurant. Personnel is not taking the drinks order, you have to go to the bar yourself and order it there and you can only pay by card, they do not accept cash. On checkout, next morning, I could pay for the dinner, but only by card, because the receptionist did not have cash change, she said. I would suggest, that the hotel's management thoroughly review all customer interaction processes (reception area, restaurant, bar), because these are inefficient and sometime even unpleasant! The place itself, Karlovy Vary city centre, makes great photographs, but I would rate it 'disappointing' in terms of outdoor amenities. There are countless overpriced jewlery shops, but only a few nice restaurants and bars. If you have seen Karlovy Vary once, you don't need to see it again...

I visited this medical Spa without a hotel reservation, in order to get some relaxation, treatment and other possible activates that may be beneficial for the body and health. it was June 2023 after I found the castle Spa closed. I spoke to the reception who told me that they don't have any medical offers like the castle spa, but they only treat the patients that staying at the hotel depending on the condition they came for. Anyway, they allowed me to enter the medical spa and see what possible procedure I can have. They choose for me 6 procedures as per the availability and don't need a doctor consultation. I remember 3 of them which were… Thai massage – Oxygen therapy – Bubbly Magnesium bath.. In additional to use the Sauna, steam and swimming pool. Anyway, they allowed me to enter the medical spa and see what possible procedures I could have. They chose 6 procedures based on availability and don't require a doctor's consultation. I remember 3 of them were... Thai massage - oxygen therapy - magnesium bath.. in addition to using the sauna, steam and swimming pool. My impression after I finished: »it's really doesn't worth it« The place is very cool, clean and amazing like a palace. The staff was very very helpful, polite and nice talking. I really thank you all. Treatment, or let's say procedures – activities. Etc. - the ones I got were very ordinary and neither I nor my body needed them. I regretted not getting the two-hour Thai massage session available in the designated Thai shops within the town, along with all the other services attached to it. it will be better, comfortable and satisfaction.

The building is impressive, enthroned up on the east hillside of Karlovy Vary. Habsburgian vibes reminiscent of ancient days. Imperial is in good condition and nicely renovated. The scale of the building is huge and dimensioned for thousands of guests. Walking around takes quite a bit of time but with lesser amount of guests than the mentioned thousand, it feels quite lonely to stroll the corridors... The public areas are mostly beautiful, but the five official stars... no, unfortunately not. What is lacking? Well, the scale of the property demands to keep it running. To keep it running you have to have a lot of guests. Thus, you have to attract people who not usually are in the ”five star category”. And so they (try to) do. Many things turn to ”cantina” standard in respect of both the reception and ”handling” of the guests and the dining options. Very tired staff at check in. One example: in the main lobby there are only two elevators, whereof one at our visit was out of order. Another elevator in another part of the hotel did not serve all the floors. Nah.... Rooms are renovated and just fine. All amenities and a good night's sleep in comfy beds. Nice with a small balcony. For those having some sort of boarding agreement, dinner is served as a buffet dinner in the magnificent ”Prague restaurant” with lavish decoration. A buffet is hardly a concept in a real five star hotel and we consequently had dinner in the more intimate ”Restaurant Paris” - see my separate review. In ”Prague” breakfast is also served, which proved to be a great gathering of all the hotel guests at the same time. More like a school cantina than a five star hotel. Everything in place though, and most thing you would want is there to find. Queues to the coffee machines... Parking was ”doen the hill” and we ended up parking on a tennis court (!). OK - no problem, but not in the ballpark of attending staff helping you with the parking facilities. Staff correct and polite. But very stiff. And tired. Many steps behind service of a true 5-star. It's about price/performance. We had the opportunity to stay at three different hotels at Karlovy Vary during our stay. And one of those was the Grandhotel Pupp, which we considered to be much more lika a true five star. AND they are/were cheaper! So, you may well stay at Imperial, just for the sake of the building's eminent history and athmosphere. But be aware that days gone by since the turn of the century does not apply in the respecto of ”grand” anymore.

位於卡羅維發利小鎮極好的位置，酒店歷史悠久，服務規範到位，前台和客房服務周到細心。早餐菜品一般但服務到位。衞生整潔。值得推薦。

Wir hatten 4 Tage über Travelzoo gebucht. Alles in allem ein schönes Hotel mit sehr nettem Personal und aufmerksamen Service. Das Gepäck wurde aufs Zimmer gebracht und das Auto in der Tiefgarage geparkt. Ein sehr reichhaltiges Frühstücksbuffet mit frisch gemachten Pancakes, Spiegeleiern, Omelettes und Rührei. Lediglich das Buffet am Abend war nichts besonderes und auch nicht wirklich abwechslungsreich. Dafür tolle Lage des Hotels und sehr geräumige Zimmer. Für einen Kurzurlaub sehr zu empfehlen. Lediglich das parken für 20€ /Nacht ist schon sehr happig.

Stayed here for a few nights for work during the 57th Karlovy Vary Film Festival. I liked this hotel although it was pretty hard to judge it properly as the entire place was PACKED due to the film festival with all areas and many floors of the hotel being used by companies and displays. It is a bit of an oddity in Karlovy Vary as it's a modern 15 floor tower / conference centre in a town full of Czech old world buildings (I can only imagine the uproar when they planned it). So it's a hotel that also has Spa / Medical Treatment / Swimming pool, thermal pool / pool party / conference centre and restaurants. It seems to be modern by local standards - I was in a superior room with a balcony on the 13th floor with great views. The room had all the mod cons available in most decent hotels, good wi-fi, USB Power outlets, nice firm bed, good regular housekeeping. One thing I noticed was that the beds didn't have a separate sheet, only a fitted sheet and then a throw over dooner - no big deal, just different. Downstairs restaurant doing breakfast / lunch / dinner with a lot of options and really good wait staff. There's a large separate building (accessed by hill climbing elevator) that has an outdoor heated pool, thermal pool, saunas, change facilities - there was also a Pool Party with DJ, bar etc on the weekend days / nights (I assume that's just in summer or just during the film festival). I believe you get complimentary access to the pools /saunas for a couple of hours every day of your stay - I used it every morning for laps, it was great. In the pool complex there's also a decent restaurant with amazing views. As I said, the place was packed and the staff all seemed to handle it well. Everything you could want outside the hotel is a short walk away and there's SO many restaurants / bars etc to choose from. Karlovy Vary wasn't on my list of places to visit, but now that I've been there I'd consider going back.

We spent 5 days at « Revelton Suites” in Karlovy Vary. It was an excellent choice as it is an ideal location and a very pleasant one-bedroom apartment. Fully equipped, with a nice design (certainly performed by an architect) we have been 100% satisfied by the choice we made. After 3 days the apartment has been cleaned and the towels changed. Another useful equipment – one TV in each room! We will certainly be back to some other “Revelton” location.

Great place to stay. Close to the centre of town. The room was clean, comfortable. Great idea with the names of the room My was” Downing Street. Big flat TV screen with almost 100 channels to choose from. Strange no Czech channels at all. But this is nothing to worry about 'coz you not here to watch TV😁. I do highly recommend.