Hotel berhampiran Dettenheimer Rheinniederung, Karlsruhe

Every time we pass through Karlsruhe we stay here - the atmosphere is great, staff are wonderful, breakfast is included and many other perks for free (that other hotels have since long stopped providing), fantastic rooms, and even jogging route suggestions. And then the location - so central, easy parking and great shopping, walks and eating possibilities just on your doorstep. Warmly recommended!

Am Vortag eröffnetes Hotel daher an der ein oder anderen Ecke noch Bauatmosphäre, besonders draußen. Lage in unattraktivem Gewerbe-Mischgebiet, mit Auto gut zu erreichen, zur nächsten Straßenbahn sind es ca. 300m. Die Zimmer und das Hotel sind modern und chic, das Frühstück hat uns auch in der Art der Präsentation und bez. der Auswahl gefallen. In dem gebuchten Hipster Studio kleine Küchenzeile mit Kühlschrank, praktisch sind auch Bluetooth-Lautsprecher für das Smartphone. Allerdings hat das Hipster Studio sicher nicht die aufgeführten 32qm! Überwiegend freundliches Personal. Zusammenfassend hat es uns gut gefallen, aktuell auch gutes Preis-Leistungsverhältnis.

Wir waren von Freitag bis Sonntag wegen eines Konzertes in Karlsruhe und hatten wenig Ansprüche an ein Hotel. Zunächst einmal das Gute: das Frühstück war gut und wir wurden freundlich empfangen. Jedoch unser Zimmer war eine Zumutung: Schmierige Wände und eine durch Stockflecken verunstaltete Holzdecke. Das Bad war aber sauber & die Matratzen gut, daher sind wir geblieben, zumal die meisten Hotels ausgebucht waren. Der Zustand des Zimmers sei bekannt, wurde uns mitgeteilt. Sehr schade, da wir auch sehr früh gebucht hatten.

We come back after spend 2 nights in this hotel where no heater our room number is 309 corner room without heating ….. we arrive in good health and come back with fiver small child and his mom get fiver because of mistake this hotel and when we ask them they say it’s because of economy but on lobby area very good heating so economy just to make us sick wow 👍👍👍😠😠 we let room for cleaning but on cleaning way they do what just arrange your blanket nothing else even no coffee no water refill towel dirty they let for us ……..!! With booking Agoda it’s mark parking included but hotel staff not agree with this they charge us 48 euros for 2 night park your car which is not kind and they don’t care of what is written on your voucher they just looking way of them So finely it was very bad experience with Achat plaza hotel in Karlsruhe, Germany Never want to go back there and recommend to others please make clear before if there heater and one more thing Zero room service we call for tea because my wife get sick they say go down in restaurant to search we don’t have room service and in the restaurant 6 clients eating around of them 4 waiters Super hard work …… Very very upset Zero Service Achat hotel

I was originally staying at another hotel for the duration of my holiday to visit some friends in Karlsruhe, but ended up getting the dates mixed and needed an extra night at a hotel. The price for the one night stay I had was really affordable, and it was not a long way from my friends. Even if the stay was only for one night, the hotel and the room itself was really nice! The staff was nice and helpful as well, which made my check-in and check-out very pleasant! The area was nice and quiet, and I really enjoyed my stay at the hotel considering it was only for one night!

The hotel is fine, most importantly the air conditioning worked well as it was really hot over summer. The location was good, across from the train station and an easy walk into town. The thing that undermined our stay was the not funny joke to promise a free gift for booking direct then insulting guests with a SINGLE cheap drink voucher that can be used for two people to SHARE a SINGLE coffee or small pilzner!!! Two people stayed for 4 days and got a drink card for one crappy drink? We didn’t bother to use it as it was worthless and pathetic. Considering we would have got 4 stamps toward a free night when collecting 10 stamps on ********** I lost the equivalent of 50 Euros booking direct.

I had the opportunity to spend nine days in this hotel. The staff at the reception is very friendly and helpful. Most of them have a working knowledge of English, which was a great help for me. They do not have coffee/tea-making facilities in the room. For me, it is a severe drawback. Housekeeping is also not as efficient. They just made the bed and never cleaned the room. The location is very convenient. They are within walking distance from the central train station and have a tram stop just in front of the hotel.

Hotel is closely located to the Messe Karlsruhe and easily accessible by public transportation. The look and feel of the hotel is modern in overall and is nicely done (floral-themed), the rooms clean and nicely furnished. Overall nice stay. However, two things we weren’t pleased about and also heard other people complain about: This hotel is not accepting any cash but cards only. For guests from abroad, even small bills needed to be paid with card and commission usually apply for each transaction. Totally get the thinking of the cards-only policy but it definitely is not guests-friendly at all. The other thing is that we forgot to bring our travel adapter. Not the first time but in all previous hotel, we have also been able to borrow one from the reception. From a hotel which is located closest to a venue like the Messe Karlsruhe and with almost 160 rooms, we would’ve expected that they are prepared with a few travel adapter. Fact is: they have not a single one. As said: overall nice stay and we would probably book again, if we’re going to visit the Messe Karlsruhe but otherwise, we would definitely look for another hotel.

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.

Ein sehr schöner Aufenthalt für Wellness und Erholung. Sauna Erlebnis und Badelandschaft sehr gut. Die Peeling‘s und Getränke runden das ganze Erlebnis ab . Das Frühstück und Abendessen ist sehr lecker. Die Auswahl beim Frühstück ist sehr Vielfältig. Die S-Bahn stellt keine Lärmbelästigung dar. Personal war zuvorkommend. Das Hotel ist insgesamt sehr zu empfehlen. Wenn man sich erholen möchte und ein erholsames Wellness Erlebnis sucht ist es hier perfekt. Qualitativ gut und sauber.