Hotel berhampiran Heilig-Geist-Kirche, Karlsruhe

I absolutely hate to give negative marks to anyone, but I feel that it is my responsibility to warn business travellers in particular about what seems to be going on at this hotel and, I am afraid, might well be going on across across the Novotel chain. I also want to alert their senior management who appear to have been deaf to comments passed to them by staff on the ground. I have used this hotel for almost 20 years for my occasional stays in Karlsruhe. It is clearly the first choice for business travellers to Karlsruhe: perfectly centrally located, superb transport connections, with all modern conveniences, very good and varied breakfast buffet, very helpful and unusually friendly staff and up until now well appointed rooms, But upon check-in this time, actually on a private visit, the staff seemed reluctant to let me have a room on the 4th floor, the first one to be completed in their current renovation process. I nevertheless chose a room there, had one look at it, and decided that it was a travesty for what is supposed to be a hotel for business travellers: No desk, no chair other than two huge reclining rocking chairs, no sockets other than a few German 220V outlets dotted about the room, one at a time, no USB charger points. In other words: not a place where one can do any work. Is a business traveller desperate to put a last touch on that PowerPoint for next morning going to balance a laptop on her lap while rocking in an easy chair just out of reach of the socket for the chargers? And, just to discourage the leisure traveller as well, they ripped out the bath tub and replaced it with a shower tray the same full size of a bathtub, and replaced the cupboard for your clothes with open hanging space only. My wife, for one, would not put up with spending a leisurely weekend staring at her dresses and coats. We are not of student-dig age anymore! The real insult is that all of these ”amenities” (necessities if you ask me) were and are still present in the un-renovated rooms on the lower floors, I was on a private trip, but still wanted to do some stuff, so I asked to change rooms, which was not a problem. But it would have been in the not too distant future. Accor Hotel management: PLEASE STOP AND THINK AGAIN, or this might not be the last review of this nature.

The hotel is fine, most importantly the air conditioning worked well as it was really hot over summer. The location was good, across from the train station and an easy walk into town. The thing that undermined our stay was the not funny joke to promise a free gift for booking direct then insulting guests with a SINGLE cheap drink voucher that can be used for two people to SHARE a SINGLE coffee or small pilzner!!! Two people stayed for 4 days and got a drink card for one crappy drink? We didn’t bother to use it as it was worthless and pathetic. Considering we would have got 4 stamps toward a free night when collecting 10 stamps on ********** I lost the equivalent of 50 Euros booking direct.

Every time we pass through Karlsruhe we stay here - the atmosphere is great, staff are wonderful, breakfast is included and many other perks for free (that other hotels have since long stopped providing), fantastic rooms, and even jogging route suggestions. And then the location - so central, easy parking and great shopping, walks and eating possibilities just on your doorstep. Warmly recommended!

I was originally staying at another hotel for the duration of my holiday to visit some friends in Karlsruhe, but ended up getting the dates mixed and needed an extra night at a hotel. The price for the one night stay I had was really affordable, and it was not a long way from my friends. Even if the stay was only for one night, the hotel and the room itself was really nice! The staff was nice and helpful as well, which made my check-in and check-out very pleasant! The area was nice and quiet, and I really enjoyed my stay at the hotel considering it was only for one night!

Wir waren von Freitag bis Sonntag wegen eines Konzertes in Karlsruhe und hatten wenig Ansprüche an ein Hotel. Zunächst einmal das Gute: das Frühstück war gut und wir wurden freundlich empfangen. Jedoch unser Zimmer war eine Zumutung: Schmierige Wände und eine durch Stockflecken verunstaltete Holzdecke. Das Bad war aber sauber & die Matratzen gut, daher sind wir geblieben, zumal die meisten Hotels ausgebucht waren. Der Zustand des Zimmers sei bekannt, wurde uns mitgeteilt. Sehr schade, da wir auch sehr früh gebucht hatten.

Plus: + Value for money as such but largely depending on what deal one can make. + Reception - friendly and efficient. + City Center + Public transport (with a trade off - see under minus) + Breakfast OK but just + Bar service - coffee service excellent + Room very good equipped + Clean + Excellent but expensive garage-parking. Minus: - The Airconditioning is a bad joke! Does not work but they offer you a (good working) ventilator instead! - Avoid if possible the rooms at the frontside corner. A continuous flow of traffic and loud Trams are passing. It’s impossible to open a window without running the risk of hearing damage!

Die Lage ist sehr gut, da nicht in der Stadt aber auch nicht zu weit von der Stadt weg. Kino ist auch nicht weit. Das Frühstück ist ausreichend und für jeden was dabei. Zimmer ist schön und gut ausgestattet, es gibt aber leider keinen Schrank wo man evtl. den Koffer verstauen kann. Ist aber eigentlich kein Problem, es gibt eine Garderobe oder sowas ähnliches mit Kleiderbügel. Im Bad findet man einen Föhn, Hygienebeutel, Taschentücher und Shampoo mit Duschgel. Das Personal ist sehr freundlich und hilfsbereit. Es gibt genug Parkmöglichkeiten neben dem Hotel und in der Nähe.

ruhiges, modernes, sauberes Hotel mit sehr freundlichem Personal, welches die Ruhe nicht verlässt, selbst wenn zeitgleich viele Reisende eintreffen und sich eine Schlange bildet. Die Zimmer sind modern und freundlich, die Bar auch bis nach Mitternacht geöffnet und das Frühstück reichhaltig und lecker. Der Preis von 115,-/Nacht ist angemessen (Parken: +9,-) Eigentlich gibt es Nichts zu meckern - lediglich das defekte Plissee in meinem Zimmer, das keinen Sichtschutz mehr zu gewährleisten mag fällt negativ auf. Dass es aus der Mode gekommen ist, Durchwände einzubauen, die auch schließen und man somit das ganze Badezimmer überschwemmen muss, wenn man duscht werde ich nie verstehen. Auch hier ist man leider auf diesen Trend aufgesprungen.

Neues Hotel. Es ist etwas schwer zu finden, da ziemlich versteckt. Zu Fuß findet man es leichter, als mit dem Auto. Große Tiefgarage vorhanden - wer mag gegen €18 pro Tag. Die Zimmer sind schön und geräumig. Aufpassen, die Studios haben zwar eine Küchenecke, aber hier fehlt der Wasserkocher, Teller, Tassen und Besteck. Töpfe und Pfanne vorhanden - witzig. Bad ist super neu, begehbare Dusche, flauschige Handtücher. Wenn die Rezeption zu tun hat, bekommt man an der Bar nichts zu trinken (Begründung: sonst mache ich Fehler) . Einfach Geduld und keinen Durst mitbringen