Hotel berhampiran Mühlenplatz, Karlsruhe

Am Vortag eröffnetes Hotel daher an der ein oder anderen Ecke noch Bauatmosphäre, besonders draußen. Lage in unattraktivem Gewerbe-Mischgebiet, mit Auto gut zu erreichen, zur nächsten Straßenbahn sind es ca. 300m. Die Zimmer und das Hotel sind modern und chic, das Frühstück hat uns auch in der Art der Präsentation und bez. der Auswahl gefallen. In dem gebuchten Hipster Studio kleine Küchenzeile mit Kühlschrank, praktisch sind auch Bluetooth-Lautsprecher für das Smartphone. Allerdings hat das Hipster Studio sicher nicht die aufgeführten 32qm! Überwiegend freundliches Personal. Zusammenfassend hat es uns gut gefallen, aktuell auch gutes Preis-Leistungsverhältnis.

Plus: + Value for money as such but largely depending on what deal one can make. + Reception - friendly and efficient. + City Center + Public transport (with a trade off - see under minus) + Breakfast OK but just + Bar service - coffee service excellent + Room very good equipped + Clean + Excellent but expensive garage-parking. Minus: - The Airconditioning is a bad joke! Does not work but they offer you a (good working) ventilator instead! - Avoid if possible the rooms at the frontside corner. A continuous flow of traffic and loud Trams are passing. It’s impossible to open a window without running the risk of hearing damage!

Location - easy to find but lots of overflowing bins outside the annex which made the areas look less appealing. Staff - excellent, very helpful and pleasant. Room - we were in the annex. Obviously newer part of the hotel. Room comfortable, all the amenities for overnight stay. I cannot remember the room number but it started with 5. Enter building and the lift and look for the 5th floor, our room appeared to be in the 'basement', so after the shortest lift drop we arrive at our room, a mere 5 steps below ground level. We did have a view out but as the weather was threatening we didn't... Breakfast - super selection of fresh food. Decor of restaurant was a bit dated (same comment for hotel foyer). Clean. We took advantage of the parking - would've been slightly problematic with a 5m long Saab to access the garage, no problem for a Golf. Will go again, just hope the binmen have been.

Ein sehr schöner Aufenthalt für Wellness und Erholung. Sauna Erlebnis und Badelandschaft sehr gut. Die Peeling‘s und Getränke runden das ganze Erlebnis ab . Das Frühstück und Abendessen ist sehr lecker. Die Auswahl beim Frühstück ist sehr Vielfältig. Die S-Bahn stellt keine Lärmbelästigung dar. Personal war zuvorkommend. Das Hotel ist insgesamt sehr zu empfehlen. Wenn man sich erholen möchte und ein erholsames Wellness Erlebnis sucht ist es hier perfekt. Qualitativ gut und sauber.

Hotel is closely located to the Messe Karlsruhe and easily accessible by public transportation. The look and feel of the hotel is modern in overall and is nicely done (floral-themed), the rooms clean and nicely furnished. Overall nice stay. However, two things we weren’t pleased about and also heard other people complain about: This hotel is not accepting any cash but cards only. For guests from abroad, even small bills needed to be paid with card and commission usually apply for each transaction. Totally get the thinking of the cards-only policy but it definitely is not guests-friendly at all. The other thing is that we forgot to bring our travel adapter. Not the first time but in all previous hotel, we have also been able to borrow one from the reception. From a hotel which is located closest to a venue like the Messe Karlsruhe and with almost 160 rooms, we would’ve expected that they are prepared with a few travel adapter. Fact is: they have not a single one. As said: overall nice stay and we would probably book again, if we’re going to visit the Messe Karlsruhe but otherwise, we would definitely look for another hotel.

Wir waren in einer Gruppe von 12 für 2 Nächte in 12 einzeln genutzten Zimmern Anfang Mai 2022 dort. Zudem hatten wir 2 halbe Tage einen Meeting room mit Service angemietet. Ich habe solche Treffen schon öfters organisiert und kann daher feststellen, dass zum ersten Mal alles funktioniert hat. Alle Anschriften, Rechnungen und organisatorische Vorbereitungen passten vorzüglich. Die Zimmer waren modern, nicht überladen, sehr funktional und sauber. Der Check in sowie die dortige Betreuung während des gesamten Aufenthaltes war absolut top. Das Frühstücks-Buffet war überraschend umfangreich und abwechslungsreich. Die Bar wurde zwar „nur“ von der Rezeption mitbedient, reichte aber absolut aus. Dieses Haus ist für Städte-Reisende und Geschäftsreisende gleichermaßen empfehlenswert.

Wir waren enttäuscht: Im Februar 2022 nur Zimmerfrühstück ”wg. Corona”, welches man am Vorabend bestellen und die Lieferzeit angeben musste. Standard-Zimmer einschl. Bad sehr klein, Zimmertür zum Vorflur ließ sich nicht schließen (Bett im Weg), einfache Ausstattung. Wir wussten überhaupt nicht, wie und wo wir unser Frühstück einnehmen sollten. Die vier Sterne haben wir nicht gefunden. Dafür sind rd. 133 Euro + 15 Euro Tiefgarage pro Nacht zu viel. Positiv hervorzuheben ist die Lage mitten im Zentrum, das überaus freundliche und hilfsbereite Personal, die hauseigene Tiefgarage, in die man auch mit einem großen Auto kommt (allerdings muss man für Ein- und Ausfahrt sich jeweils eine Karte an der Rezeption holen und anschließend gleich wieder abgeben), freie Minibar (4 Flaschen).

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.