Hotel berhampiran RADIOMUSEUM WALDBRONN, Karlsruhe

Moin Folks, egal wie, ob geschäftlich und oder privat, hier kann man gut einkehren und wenn’s in die Tage gekommen ist, sauber und gut. Die Lage ist prima und ein guter Anlaufpunkt ist, gute Speisen gleich an der Ecke, der Frühstücksraum ideal eingebettet in das Haus, einfach Preis/Leistung sehr gut passend. Ich werde wieder einkehren und hab noch einmal in alten Erinnerungen schwelgen können, vor einigen Jahren mit einer sportlichen Truppe da gewesen, da war auch viel regionale Liebe im Spiel, nun es war einmal, jetzt zurück, 5-Sterne für mich, es klappte alles sehr flott, Anruf-gebucht-schriftliche Bestätigung und auch das einchecken, völlig problemlos, bin bald wieder da.

Sometimes I ask myself: why happens this to me? I am booking an Ibis Styles hotel but getting the comfort of a five star one? What is wrong with these booking categories? Let me be clear and precise. Despite of the fact that the design will not win an award (carpet, interior in the rooms, the colors), this hotel convinced me in terms of cozy beds, cleanness, silence, sound-insulation and breakfast. As said: design – well – there are always two guilty guys: the one who designed and the other one who bought it. Nevertheless, I want to sleep and have a good breakfast and both was fulfilled on a high standard. Beds were cozy and comfortable, the room spacious, the bathroom separated between toilet and shower (which is not a bad choice). A well working rain shower system was just another example for even more luxury hotels which do not cover that. The breakfast in the morning: marvelous! The staff to be mentioned first: friendly, helpful and very attentive to keep the breakfast area and buffet clean. A well working coffee machine and on top: a self-brewing coffee service was also available – fancy. The quality and quantity of the buffet compared to its price: outstanding. I ate worse for more money at higher qualified hotels! It is ridiculous! This hotel deserves an excellent review and my personal marketing. Well done! We strongly recommend this place for sure!

Ein sehr schöner Aufenthalt für Wellness und Erholung. Sauna Erlebnis und Badelandschaft sehr gut. Die Peeling‘s und Getränke runden das ganze Erlebnis ab . Das Frühstück und Abendessen ist sehr lecker. Die Auswahl beim Frühstück ist sehr Vielfältig. Die S-Bahn stellt keine Lärmbelästigung dar. Personal war zuvorkommend. Das Hotel ist insgesamt sehr zu empfehlen. Wenn man sich erholen möchte und ein erholsames Wellness Erlebnis sucht ist es hier perfekt. Qualitativ gut und sauber.

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.

I absolutely hate to give negative marks to anyone, but I feel that it is my responsibility to warn business travellers in particular about what seems to be going on at this hotel and, I am afraid, might well be going on across across the Novotel chain. I also want to alert their senior management who appear to have been deaf to comments passed to them by staff on the ground. I have used this hotel for almost 20 years for my occasional stays in Karlsruhe. It is clearly the first choice for business travellers to Karlsruhe: perfectly centrally located, superb transport connections, with all modern conveniences, very good and varied breakfast buffet, very helpful and unusually friendly staff and up until now well appointed rooms, But upon check-in this time, actually on a private visit, the staff seemed reluctant to let me have a room on the 4th floor, the first one to be completed in their current renovation process. I nevertheless chose a room there, had one look at it, and decided that it was a travesty for what is supposed to be a hotel for business travellers: No desk, no chair other than two huge reclining rocking chairs, no sockets other than a few German 220V outlets dotted about the room, one at a time, no USB charger points. In other words: not a place where one can do any work. Is a business traveller desperate to put a last touch on that PowerPoint for next morning going to balance a laptop on her lap while rocking in an easy chair just out of reach of the socket for the chargers? And, just to discourage the leisure traveller as well, they ripped out the bath tub and replaced it with a shower tray the same full size of a bathtub, and replaced the cupboard for your clothes with open hanging space only. My wife, for one, would not put up with spending a leisurely weekend staring at her dresses and coats. We are not of student-dig age anymore! The real insult is that all of these ”amenities” (necessities if you ask me) were and are still present in the un-renovated rooms on the lower floors, I was on a private trip, but still wanted to do some stuff, so I asked to change rooms, which was not a problem. But it would have been in the not too distant future. Accor Hotel management: PLEASE STOP AND THINK AGAIN, or this might not be the last review of this nature.

Wir waren enttäuscht: Im Februar 2022 nur Zimmerfrühstück ”wg. Corona”, welches man am Vorabend bestellen und die Lieferzeit angeben musste. Standard-Zimmer einschl. Bad sehr klein, Zimmertür zum Vorflur ließ sich nicht schließen (Bett im Weg), einfache Ausstattung. Wir wussten überhaupt nicht, wie und wo wir unser Frühstück einnehmen sollten. Die vier Sterne haben wir nicht gefunden. Dafür sind rd. 133 Euro + 15 Euro Tiefgarage pro Nacht zu viel. Positiv hervorzuheben ist die Lage mitten im Zentrum, das überaus freundliche und hilfsbereite Personal, die hauseigene Tiefgarage, in die man auch mit einem großen Auto kommt (allerdings muss man für Ein- und Ausfahrt sich jeweils eine Karte an der Rezeption holen und anschließend gleich wieder abgeben), freie Minibar (4 Flaschen).

Nice big apartment, soft comfortable bed, nice bathroom, good location, everything is clean. Breakfast is great with more choice. Reception and restaurant staff friendly, especially the staff of the restaurant, girl originating from Croatia is very friendly and helpful.

Die Lage ist sehr gut, da nicht in der Stadt aber auch nicht zu weit von der Stadt weg. Kino ist auch nicht weit. Das Frühstück ist ausreichend und für jeden was dabei. Zimmer ist schön und gut ausgestattet, es gibt aber leider keinen Schrank wo man evtl. den Koffer verstauen kann. Ist aber eigentlich kein Problem, es gibt eine Garderobe oder sowas ähnliches mit Kleiderbügel. Im Bad findet man einen Föhn, Hygienebeutel, Taschentücher und Shampoo mit Duschgel. Das Personal ist sehr freundlich und hilfsbereit. Es gibt genug Parkmöglichkeiten neben dem Hotel und in der Nähe.