Hotel berhampiran Schlossgartensee, Karlsruhe

Ontvangst, receptie en restaurant zien er keurig uit! Prijs van de kamer was ook prima. Maar de kamer was vies. Haren op bed en sanitair niet goed schoongemaakt. We kregen een nieuwe kamer aangeboden, maar die had hetzelfde probleem. De volgende kamer ook, maar die hebben we maar geaccepteerd omdat het al laat was. De reden voor alsnog drie sterren is voor de dame die ons hielp en het ook super vervelend vond. Hele vriendelijke en gast gerichte dame! Alleen het hotel moet de basis van een hotel wel geregeld hebben!

This is a old fashioned split level apartment. The bedroom is upstairs, accessible by a half staircase which may be difficult to manage for elderly people or those with limited mobility. Even for the sprightly care must be taken when descending in the night, eg to go to the bathroom. Otherwise the bedroom is nice, with a tv and a skylight. Downstairs the half-staircase ends in the little hallway with suitcase rack, a tiny bathroom with a tiny shower (old german style), and a small kitchenette with microwave and two hobs and refrigerator. The provided crockery and pots were clean and everything worked ok. The front room is a small sitting room with tv, two rather worn (with peeling plastic covers) chairs, and two tables. There was also a very small balcony with two plastic chairs. So everything was there, it was just a bit old fashioned and some things were a bit worn. Overall however it was clean and functional.

I was originally staying at another hotel for the duration of my holiday to visit some friends in Karlsruhe, but ended up getting the dates mixed and needed an extra night at a hotel. The price for the one night stay I had was really affordable, and it was not a long way from my friends. Even if the stay was only for one night, the hotel and the room itself was really nice! The staff was nice and helpful as well, which made my check-in and check-out very pleasant! The area was nice and quiet, and I really enjoyed my stay at the hotel considering it was only for one night!

Am Vortag eröffnetes Hotel daher an der ein oder anderen Ecke noch Bauatmosphäre, besonders draußen. Lage in unattraktivem Gewerbe-Mischgebiet, mit Auto gut zu erreichen, zur nächsten Straßenbahn sind es ca. 300m. Die Zimmer und das Hotel sind modern und chic, das Frühstück hat uns auch in der Art der Präsentation und bez. der Auswahl gefallen. In dem gebuchten Hipster Studio kleine Küchenzeile mit Kühlschrank, praktisch sind auch Bluetooth-Lautsprecher für das Smartphone. Allerdings hat das Hipster Studio sicher nicht die aufgeführten 32qm! Überwiegend freundliches Personal. Zusammenfassend hat es uns gut gefallen, aktuell auch gutes Preis-Leistungsverhältnis.

Hotel is nice and clean, staff friendly at check in. Low quality breakfast though. Arrived two hours before closing and they were out of almost everything and nothing was refilled. The orange juice was empty, bacon empty, eggs cold, pancake machine just switched off etc. Saw people (not sure if guests or contractors) filling up their own containers with drinks and food, which is also unsanitary but the staff didn’t care. Also this hotel suffers from something that is common in Germany. The knocking on doors when they know someone is in the room still even though it’s not checkout time. This is a practice that must stop. A good nights sleep and friendly reception staff but that’s about it.

Hotel della catena B&B Hotels che ben conosciamo grazie alle esperienze positive avute in Francia, Italia e Germania, comodamente situato a breve distanza dall’ingresso sud della stazione centrale di Karlsruhe. Prenotato tramite il sito internet di B&B al costo di 78€ per una notte, due persone, colazione esclusa, posso dire che si è trattato di un ottimo soggiorno. Probabilmente il prezzo è stato un po’ oltre alla media ma, la presenza dell’ampio parcheggio gratuito in garage, collegato direttamente alla struttura tramite ascensore, è stato perfetto e ci ha permesso di girare la città anche il mattino successivo, solo questo vale un voto massimo. La camera è la classica di questo tipo di albergo (qui era presente anche un terzo letto) con bagno (dotato anche di phon) Wi-Fi, aria condizionata e, dietro al letto, una riproduzione della particolare mappa cittadina a ventaglio. Come in tutti gli alberghi della catena però, la mancanza un piccolo frigorifero è la cosa che più si fa sentire e, almeno per mio modo di vedere la stanza, aggiungerlo cambierebbe molto. In ogni caso, il gentile personale dell’albergo si è mostrato disponibile a mettere in fresco dei ghiaccioli, utili per trasportare qualcosa nella nostra borsa frigo. Grazie alla vicinanza alla stazione, basta percorrere il lungo passaggio che dall’ingresso sud porta all’ingresso principale per trovare diversi tram comodissimi per il centro città oltre a treni diretti nelle vicinanze o anche oltre e, ancora più in periodo di 9-Euro Ticket, questo è stato veramente perfetto. Un ottimo albergo, comodo, silenzioso, ben gestito, sicuramente sarebbe la prima scelta per un nuovo soggiorno a Karlsruhe.

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.

Ein sehr schöner Aufenthalt für Wellness und Erholung. Sauna Erlebnis und Badelandschaft sehr gut. Die Peeling‘s und Getränke runden das ganze Erlebnis ab . Das Frühstück und Abendessen ist sehr lecker. Die Auswahl beim Frühstück ist sehr Vielfältig. Die S-Bahn stellt keine Lärmbelästigung dar. Personal war zuvorkommend. Das Hotel ist insgesamt sehr zu empfehlen. Wenn man sich erholen möchte und ein erholsames Wellness Erlebnis sucht ist es hier perfekt. Qualitativ gut und sauber.

Seit 15 Jahren ( oder mehr? ) sind wir Gäste in diesem Hotel. Auch für diesen August haben wir bereist am 31.12 reserviert mit dem wichtigsten Hinweis : Lage wie immer nach hinten ruhig. Kaum zu glauben, das hat diesmal nicht funktioniert, trotz so frühzeitigem Hinweis. Man war zwar bemüht etwas vor Ort zu ändern, aber nicht möglich ( es kann natürlich keinem anderen Gast ein Umzug zugemutet werden, aufgrund Fehler der Rezeption und / oder Reservierungsabteilung). Die Nächte waren grauenvoll…anders nicht zu sagen. Autolärm und in der ersten Nacht eine Feier mit extrem lauter Musik und vor allem BASS..bei dem weder Ohropax, noch geschlossene Fenster, noch Kopfhörer halfen, die Betten haben vibriert. Wir sind enttäuscht und verärgert. Alle Mitarbeiter sind grundsätzlich bemüht, könnten jedoch üben zu grüßen. Insbesondere sollte die „neuen Jungen“ darin eingearbeitet werden. Allerdings leben das die anderen auch nicht vor. Hervorheben möchten wir 2 Mitarbeiterinnen vom Frühstücksbuffet, die sehr zugewandt und aufmerksam waren . Positiv ist auch das wirklich große Angebot und die Frische des Frühstücksbuffet.