Hotel berhampiran Epal Design, Keflavik

This is the worse hotel/BB I've ever set my foot in. It had a totally unacceptable standard. Check-in was quick and quite abrupt. The room was in a very bad condition. The bed linen was totally worn out and the pillowcase seemed already used with several dark hairs on it. The duvet was thin and worn our and so was the towel. I removed the duvet and pillow and used my sleeping bag instead. The door had scratches as if someone had tried to escape from it, unfortunately I didn't take a picture of the scratches around the looker on inside of the door, it must have been made by someone with someting hard who was desperate. The bathroom was unbelievable. See the pictures. It was dirty and broken. The bath mat who I was meant to share with the other rooms was totally worn out. There was hair in the shower, that was a total wreck. I didn't shower during my stay because of this. The wi-fi was non-existing on my room. The breakfast was really bad. The juices was presented in containers and so diluted with water that there was barely any color left. It tasted nothing. Everything was out of its original packing and probably of the cheapest brand available, at least it tasted so. I tried the apple juice and just had to pour it out. Ended up with two toast bread with jam, I guess that was the most tasty. The airport shuttle was limited to pre-defined times, and could be full if you didn't order it early the day before. The latest departure in the morning from the BB was 0740 am. I guess its convenient for the hotel to get the guests out early. The parking is not free if you book via ******* a note said. I paid 16000 ISK for one night. I really regret booking this hotel. I didn't feel secure and there wasn't a friendly atmosphere so I just pulled it through the night. The shared kitchen was in ok condition, but that was the only positive thing to say. I could have taken a lot more pictures to document this, but my priority ended up looking forward to leave as quick as possible. Luckily I got a shared room at a hostel closer to the airport the next day. That was Hilton standard compared to this.

Posto bellissimo arredato in maniera fantastica, da fuori non è molto carino, non è un albergo quindi non ha una reception ma all’interno ho trovato tutto quello di cui avevo bisogno. Ho letto molto grande lenzuola pulite e stirate cosa non semplice da trovare in Islanda c’è un divano ed un ulteriore letto. Televisione nuovissima e particolarmente grande. Bagno spazioso la colazione già presente in camera, non paragonabile con una di albergo appena preparata è varia

We genuinely had such a good stay. We were given a lovely welcome at the front desk, helped to park for free in the garage under the hotel. We had a fantastic one bedroom suite. When I called for room service and the restaurant was busy the lady from the front desk came to my room to take my order! Room service only took ten minutes and was perfect. On check out the man at the front desk even carried our suitcase down to the garage (even though there was a lift) so that he could make sure everything was good for us. And to top it off I left my coat in the room when I left and they are sending it back to me. Absolutely perfect hotel for a night before our flight and incredibly quiet and comfortable. I don’t often write reviews but I so appreciated all of the care. Thank you.

We had a 20hr layover and I found the guesthouse and booked a room for my friend and I. It was clean, accommodating & they kept our luggage safe while we did some exploring! Would definitely stay again or recommend it!

Service was great! Checked in at midnight and receptionist waited for us! However room was slightly small for 3 pax. Didn’t go for breakfast as it was pricey and don’t have much variety

Booked a family room for my family to stay after a cruise trip. The description of the room is for 5 people occupancy. We were 2 adults and 3 children. However, there was no option to increase the number of people before the pre-set “2 adults” in my booking on the app. Plan changed and we had one more family member coming on the cruise so I requested a roll-away bed in our room or have our reservation changed to two triple rooms to accommodate the additional family member 4 months prior our arrival. Despite repeated emails direct to the hotel and messages via the booking app, there was no response from the hotel to address this issue. On the day of arrival, in the rain with 3 young children, the hotel reception informed us that in order to accommodate all of us, we have to pay almost 300usd in addition to the 450usd we already paid for the family room for 1 night. We think paying for the rollaway and additional person is absolutely fair but now we are 700usd+ for 1 room for 1 night at a 3-star hotel. A little heads up anytime during the 4 months period between our request and arrival would be courtesy.

We arrived in Keflavik after more than 27 hours flying from South Australia and looking forward to a good night's sleep. The hotel was only a short drive from the airport. The bedroom was clean and the bed was comfortable. My room overlooked the ocean. There were tea and coffee making facilities with a good range of tea and coffee. The shower was hot and the bathroom floor was heated. I am happy that we are also booked in there the night before leaving Iceland.

What a great way to end our two week trip. An overnight layover in Iceland and this is the perfect place to stay for Iceland hospitality. Andy picked us up at the airport and gave us a a full tour of the 1x6. Funny guy! Quirky place with just the right amount of quirky. Bed is comfortable, pleasant surprise of homemade chocolate and a bottle of water on our door at bedtime, Andy (Comedian, hotelier, barista and chauffeur) made us espresso in the morning and got us on the final leg of our trip. Close to Keflavik Airport but a world away. Oh, and don’t miss the “blue lagoon “ just in the courtyard.